Hubstaff Reviews

“Really effective for tracking progress

Pros

Hubstaff was really effective for tracking when my team started and finished work and it provided clear, detailed reports on everyone's progress.

Cons

Our team kept forgetting to clock back in after taking breaks. We ended up moving to a different system because we found one that fit our workflow better.

“Simple scheduling & team engagement

Pros

What stands out to me are the workforce tools. Overall Hubstaff makes it simple for us to handle scheduling and keep the team engaged.

Cons

Using it has been pretty simple and I have not run into any major issues.

“Automatic tracking makes it the best

Pros

With automatic time tracking, Hubstaff made clocking in a no-brainer. I never had to stress about remembering to log my time. The clean layout shows me how I have spent my day, it even logs breaks which keeps everything clear and organized. The mobile app was also very handy for logging time on the go.

Cons

The app can sometimes feel limiting. I mean if automatic tracking fails, you have to manually log in and if you close it by mistake or forget to turn it on, fixing your hours is not easy. Also it monitors activity very closely which can feel like it's watching your every move.

“Makes task management smooth

Pros

This app is all about making task management and productivity smoother. It lets us create tasks intuitively, syncs easily with your calendar and has a clean interface that's simple to navigate.

Cons

It's been really comprehensive so far. So I don't have any suggestions for improvement at this point.

“complicated than it should be

Pros

It is really easy to use for tracking regular hours especially if you are not logging time per project.

Cons

Tracking time by project is more complicated than it should be. The app should show real-time project totals and the website should update instantly instead of waiting for a batch refresh. I also wish it were easier to edit project time as I have not been shown how to do that.

“support is top-notch

Pros

The customer support at Hubstaff is top-notch as they reply fast and really know how to help us solve issues.

Cons

It is not easy to check how many total hours have been spent on a specific project.

“Works smoothly on every device

Pros

This software's design is user-friendly and looks great. Plus it works smoothly whether we are on a computer or our phone.

Cons

What I like least is that you can only see your total time on the web version as the desktop app only lets you track time, not view summaries.

“impressed with the accuracy

Pros

I am seriously impressed with how accurately this app tracks my time. It is smart enough to even catch those last 15 minutes before I clock out which is perfect for taking a quick, final break. The whole thing is just so well thought out and really handy.

Cons

To be honest I have not come across anything I dislike about it.

“simple and efficient for client billing

Pros

It is simple and easy to use which saves me a lot of time when billing clients. Way simpler than other systems I have tried.

Cons

Nothing comes to mind. I think it's a really great system.

“easy team tracking

Pros

The activity rates and screenshots are pretty useful as they help team leads keep an eye on what everyone's working on.

Cons

Occasionally, updates have bugs. Sometimes when I try to update, an error pops up and if the update does not finish, the software stops working and my tracked time is not saved.

“keeps my day perfectly organized

Pros

It helps me stay on top of my time and keeps my day organized. I can track everything I do daily and their customer service is truly reliable.

Cons

There is honestly nothing wrong with it as it is genuinely the best.

“Love the UX

Pros

I really like how easy it is to use especially the thoughtful user experience on their site.

Cons

Every now and then, pages are slow to load. It might be my internet but sometimes even when everything else works, Hubstaff won't load. It is not a dealbreaker but just a minor annoyance.

“perfect for our remote team

Pros

It helps me stay focused and organized all day and I can check what my team is doing in real time. The reports also show how productive we are, in short it's perfect for remote teams.

Cons

The desktop app can sometimes make my computer run slower especially if it's been on in the background for a long time.

“Crashes constantly, even on powerful PCs

Pros

I like having detailed reports and a well-designed website.

Cons

Well I absolutely hate using this app to track my time because it crashes all the time. I constantly have to restart it over and over just to get it to work and this is even on my really powerful computer with 24GB of RAM, an i7 processor and Ubuntu. My coworkers who also use Ubuntu are dealing with the exact same frustrating problem.

“Optimizes my time in real-time

Pros

This tool makes me feel like I am optimizing my time in real time. Seeing exactly how I use my hours helps me spot where I can be more efficient and adjust my workflow. Also I like that the pricing is reasonable and sometimes I could even delay invoicing to the next month without extra charges.

Cons

The productivity monitoring feels limited to me. It did not seem to allow real-time data sharing with senior managers and granting access to task performance was more difficult than it should have been.

“I really liked Hubstaff.

Pros

I love how easy it is to track time and generate reports. It's super user-friendly, and I get quick responses whenever I need help with any issues.

Cons

The To-Do area could definitely look better.

“It's really a good app!

Pros

The time tracking is seamless, I don't even notice it running. It works perfectly, and I never have to think about it. Plus, the design is clean and friendly.

Cons

The billing department and my billing experience were pretty bad! I was checking out the subscription (I'm on a monthly plan) and wanted to see how much I'd save with a yearly one. I moved the knob from monthly to yearly, and suddenly, my credit card was charged! There was no warning, no confirmation, no thank-you nothing, not on the web or in my email. I found out by accident, a few hours later, that I'd been charged for the whole year. And what's worse, I'd just paid a week earlier! I had to write to billing support three times, and they acted like they didn't understand why I was upset. It was so frustrating. $780 is a big deal for me. Their responses were vague, slow, and it took 3 emails just to get a link to cancel this transaction.

“This is the best time tracking software I've used.

Pros

This software is solid. It's been around for a while, and it's 100% reliable. It's so simple to use that you don't even need to figure anything out.

Cons

The app is amazing, but the billing interface and support are terrible.

“It's good software but lil expensive

Pros

The transparency is great. It provides valuable insights, and I love that.

Cons

I have nothing to complain about, but since I only use time tracking, I think the price should be a bit lower. Still, the competitors are just as expensive.

“Syncing from of kanban is so delayed

Pros

It's really easy to use and user-friendly. No hassle at all.

Cons

Honestly, I think it's a bit on the pricey side.