Hubstaff Reviews

“useful updates but break settings need work

Pros

Hubstaff is really easy to use and the latest updates have added some helpful features.

Cons

The way work breaks are set up isn't ideal. The wording is confusing, and it doesn't feel very functional. I'd prefer options like allowing a certain number of breaks during a 12-hour shift, requiring a set number of hours worked before the first break and the ability to disable the final break.

“customizable but lacking trial guidance

Pros

The interface is user friendly and very easy to set up. Also there are plenty of add-ons available so we can really customize it to our needs.

Cons

It was a bit frustrating that we did not get a reminder about our free trial or the extension. Because they clearly have the ability to send alerts, so some guidance would have been great. We ended up having to just jump in and figure things out ourselves but having training during the trial would have really helped us explore all the awesome features this platform offers.

“Total game-changer for us

Pros

For me, this tool is awesome because it lets our team track time for all our different tech projects and tasks. We can easily create new assignments, hand them out to the right people and keep a perfect watch on everyones progress. Overall it is a total game-changer for staying organized.

Cons

There is nothing I dislike or would criticize about this platform.

“glitchy and overly complicated

Pros

The location tracking works well only when it functions properly, it is great for remote work but could improve for offsite, travel or multi-location tracking.

Cons

It's very glitchy, with important settings like the location tracker constantly shutting off on their own for no apparent reason. Additionally, it's overly complicated to figure out and manage.

“No function, poor support

Pros

I did not notice many issues myself, mainly because I could not get the program to work and neither could my three virtual assistants overseas which was the whole reason I wanted to test it out.

Cons

Communication is a problem as there is no phone support for complaints, issues don't feel heard and I only get automated replies saying a ticket was opened. They also keep trying to take unauthorized payments from my account.

“makes it simple to set budgets

Pros

What I like most is how simple and clear it is to use. Managing the team's budgets and setting spending limits is really simple too.

Cons

My biggest issue is that the time spent in meetings, especially when you are just listening and not presenting, really cuts down your recorded work hours. So it just does not seem fair to the employees who are actively participating and still engaged.

“smooth tracking but sync issues

Pros

The time tracking is super smooth, and I love that it takes automatic screenshots, it just works. Makes everything feel secure and hassle-free

Cons

The computer's time sync has to be exact or you cannot track time at all. I really hope they fix that. It also does not always detect activity or work accurately.

“Worst interface experience

Pros

I do not like anything about Hubstaff as it is just not good in my experience.

Cons

Well I cannot find anything easily even after paying as the system is overly complex. I work with UI regularly and even design it myself but this is like competing with Facebook Manager for the worst interface ever.

“good features, but no downgrade option

Pros

All the features work as expected but I am not totally convinced it's worth what they charge.

Cons

They do not let you downgrade your plan. I can remove user seats but there is no way to adjust my billing so I stop getting charged for those removed seats.

“Flexible and offers solid value for the price

Pros

It is flexible, user-friendly and offers solid value for the price.

Cons

The web timer has a few annoying limitations like not being able to attach notes to time entries.

“excellent tool for cloud projects

Pros

Hubstaff software is a top choice for managing cloud projects and tasks, scheduling team members and hosting a team intranet with chat features. Overall it has really helped boost our productivity.

Cons

No complaints here as the features are definitely valuable.

“Detailed but alerts are annoying

Pros

Installation is pretty simple and it captures detailed insights into every part of our work.

Cons

I really wish we had the option to just turn off the screenshot notifications without having to disable the entire feature. It would be great to have more control over the alerts.

“saves time and increases accuracy

Pros

We used to track time manually which was a huge waste of time and always led to inaccurate data and lost revenue. A friend recommended Hubstaff and it solved all those problems. I definitely recommend it.

Cons

It took away the headache of manual time tracking. Overall it is saving us so much time and effort so no complaints.

“effortless team tracking

Pros

The amount of time this saves us is unbelievable. It makes tracking and overseeing my team completely effortless as I don't know how we operated without it.

Cons

I feel like it would be nice to have even more analytics on what staff are doing, though there is already a lot available.

“great but needs QuickBooks integration

Pros

Hubstaff dashboard gives a clear snapshot of how the business is performing which I absolutely love.

Cons

The financial tools are pretty limited so I'd love to see QuickBooks integration.

“efficient productivity tracking

Pros

My favorite thing about it is how easy it is to track time and monitor productivity. It works smoothly with tools like Asana and Trello and the reports are detailed enough to help refine workflows and track how the team is doing.

Cons

What I liked least was the occasional app lag especially during busy periods. The interface can also feel cluttered with too many options at times.

“Makes timesheets and payroll simple

Pros

Hubstaff is a simple platform that makes time tracking for timesheets and payroll seamless and simple.

Cons

Since this is a separate program, our team has to remember to manually clock in before they start working in other apps. It does not automatically start tracking when someone begins their workday or when they open work-related programs. So an auto-start feature would be a huge help.

“A practical tool that just works

Pros

It is a practical time tracking tool that integrates easily with other software like Google Chrome. Also it is simple to use day to day for teams and organizations, thanks to its user-friendly design that works for both employees and managers. Customer support is reliable too.

Cons

The pricing is a bit high compared to other tools I come across but otherwise it is solid software.

“Simple for tracking every project

Pros

I feell like this tool is simple and user friendly. Plus we can track our hours across every project we are working on. There is even a Chrome extension to help automate our records further.

Cons

Logging meeting time in the app sometimes causes noticeable lag. It'd be awesome if that felt a bit smoother!

“useful reminders but app issues

Pros

i really like that it lets you cap working hours and sends reminders about how much time is left something my old time tracking systems never offered.

Cons

Honestly the software really slowed down my computer and on iOS it would randomly stop tracking time or capturing screenshots.

“Really effective for tracking progress

Pros

Hubstaff was really effective for tracking when my team started and finished work and it provided clear, detailed reports on everyone's progress.

Cons

Our team kept forgetting to clock back in after taking breaks. We ended up moving to a different system because we found one that fit our workflow better.

“Simple scheduling & team engagement

Pros

What stands out to me are the workforce tools. Overall Hubstaff makes it simple for us to handle scheduling and keep the team engaged.

Cons

Using it has been pretty simple and I have not run into any major issues.

“Automatic tracking makes it the best

Pros

With automatic time tracking, Hubstaff made clocking in a no-brainer. I never had to stress about remembering to log my time. The clean layout shows me how I have spent my day, it even logs breaks which keeps everything clear and organized. The mobile app was also very handy for logging time on the go.

Cons

The app can sometimes feel limiting. I mean if automatic tracking fails, you have to manually log in and if you close it by mistake or forget to turn it on, fixing your hours is not easy. Also it monitors activity very closely which can feel like it's watching your every move.

“Makes task management smooth

Pros

This app is all about making task management and productivity smoother. It lets us create tasks intuitively, syncs easily with your calendar and has a clean interface that's simple to navigate.

Cons

It's been really comprehensive so far. So I don't have any suggestions for improvement at this point.

“complicated than it should be

Pros

It is really easy to use for tracking regular hours especially if you are not logging time per project.

Cons

Tracking time by project is more complicated than it should be. The app should show real-time project totals and the website should update instantly instead of waiting for a batch refresh. I also wish it were easier to edit project time as I have not been shown how to do that.

“support is top-notch

Pros

The customer support at Hubstaff is top-notch as they reply fast and really know how to help us solve issues.

Cons

It is not easy to check how many total hours have been spent on a specific project.

“Works smoothly on every device

Pros

This software's design is user-friendly and looks great. Plus it works smoothly whether we are on a computer or our phone.

Cons

What I like least is that you can only see your total time on the web version as the desktop app only lets you track time, not view summaries.

“impressed with the accuracy

Pros

I am seriously impressed with how accurately this app tracks my time. It is smart enough to even catch those last 15 minutes before I clock out which is perfect for taking a quick, final break. The whole thing is just so well thought out and really handy.

Cons

To be honest I have not come across anything I dislike about it.

“simple and efficient for client billing

Pros

It is simple and easy to use which saves me a lot of time when billing clients. Way simpler than other systems I have tried.

Cons

Nothing comes to mind. I think it's a really great system.

“easy team tracking

Pros

The activity rates and screenshots are pretty useful as they help team leads keep an eye on what everyone's working on.

Cons

Occasionally, updates have bugs. Sometimes when I try to update, an error pops up and if the update does not finish, the software stops working and my tracked time is not saved.

“keeps my day perfectly organized

Pros

It helps me stay on top of my time and keeps my day organized. I can track everything I do daily and their customer service is truly reliable.

Cons

There is honestly nothing wrong with it as it is genuinely the best.

“Love the UX

Pros

I really like how easy it is to use especially the thoughtful user experience on their site.

Cons

Every now and then, pages are slow to load. It might be my internet but sometimes even when everything else works, Hubstaff won't load. It is not a dealbreaker but just a minor annoyance.

“perfect for our remote team

Pros

It helps me stay focused and organized all day and I can check what my team is doing in real time. The reports also show how productive we are, in short it's perfect for remote teams.

Cons

The desktop app can sometimes make my computer run slower especially if it's been on in the background for a long time.

“Crashes constantly, even on powerful PCs

Pros

I like having detailed reports and a well-designed website.

Cons

Well I absolutely hate using this app to track my time because it crashes all the time. I constantly have to restart it over and over just to get it to work and this is even on my really powerful computer with 24GB of RAM, an i7 processor and Ubuntu. My coworkers who also use Ubuntu are dealing with the exact same frustrating problem.

“Optimizes my time in real-time

Pros

This tool makes me feel like I am optimizing my time in real time. Seeing exactly how I use my hours helps me spot where I can be more efficient and adjust my workflow. Also I like that the pricing is reasonable and sometimes I could even delay invoicing to the next month without extra charges.

Cons

The productivity monitoring feels limited to me. It did not seem to allow real-time data sharing with senior managers and granting access to task performance was more difficult than it should have been.

“I really liked Hubstaff.

Pros

I love how easy it is to track time and generate reports. It's super user-friendly, and I get quick responses whenever I need help with any issues.

Cons

The To-Do area could definitely look better.

“It's really a good app!

Pros

The time tracking is seamless, I don't even notice it running. It works perfectly, and I never have to think about it. Plus, the design is clean and friendly.

Cons

The billing department and my billing experience were pretty bad! I was checking out the subscription (I'm on a monthly plan) and wanted to see how much I'd save with a yearly one. I moved the knob from monthly to yearly, and suddenly, my credit card was charged! There was no warning, no confirmation, no thank-you nothing, not on the web or in my email. I found out by accident, a few hours later, that I'd been charged for the whole year. And what's worse, I'd just paid a week earlier! I had to write to billing support three times, and they acted like they didn't understand why I was upset. It was so frustrating. $780 is a big deal for me. Their responses were vague, slow, and it took 3 emails just to get a link to cancel this transaction.

“This is the best time tracking software I've used.

Pros

This software is solid. It's been around for a while, and it's 100% reliable. It's so simple to use that you don't even need to figure anything out.

Cons

The app is amazing, but the billing interface and support are terrible.

“It's good software but lil expensive

Pros

The transparency is great. It provides valuable insights, and I love that.

Cons

I have nothing to complain about, but since I only use time tracking, I think the price should be a bit lower. Still, the competitors are just as expensive.

“Syncing from of kanban is so delayed

Pros

It's really easy to use and user-friendly. No hassle at all.

Cons

Honestly, I think it's a bit on the pricey side.

“Great product overall!

Pros

Super easy to use, and everything's punctual. It also gives users nice options to check their activity and recent work.

Cons

There's a delay when adding tasks to the Kanban board and on the Hubstaff desktop app, which is annoying.

“It's great for time-tracking.

Pros

It's very efficient and easy to use, even for first-timers like me.

Cons

I canceled my account, but they kept charging me!

“Excellent product!

Pros

As a manager juggling multiple projects and clients, Hubstaff has been a total game-changer. The software integrates seamlessly, has an easy interface, and makes tracking time for billing super easy. Plus, the detailed reports help me make better business decisions.

Cons

They take screenshots every 10 minutes and track idle time, which feels like a lot.

“Great Platform, Missing Regional Support

Pros

I haven't had any issues. Everything's been smooth.

Cons

As a dedicated user of Hubstaff, I've found it to be really helpful for streamlining my time tracking and billing. But I do think there's room for improvement. Hubstaff could really benefit from adding features that follow Israeli finance laws. Since Israel has its own regulatory requirements, integrating those would make the platform a lot more appealing here.

“Good time management software.

Pros

It's really simple to use and perfect for everyday business needs.

Cons

Customer service seems pretty greedy, and they always push for a paid plan.

“Really great app.

Pros

The screenshots, time clock, and idle time feature are really helpful.

Cons

Managing payroll is tough with their limited options.

“Functionally, Hubstaff just didn't work for us.

Pros

After finishing the time and closing the app, I got an error saying my time wasn't saved. All the work I did was just wasted!

Cons

Adding tasks and projects, as well as editing time on the timesheet, could be better.

“Hubstaff works great for our company.

Pros

It makes tracking hours for remote staff easy and helps with client billing.

Cons

My employer set this software up for remote jobs, so I had to use it.

“not great.

Pros

It's simple to use, and the screenshot feature is great. I can easily add or remove people.

Cons

I can't control how long screenshots are kept, and there's no easy way to delete them manually. I'd love to be able to delete screenshots after each billing for security.

“The app isn't stable at all.

Pros

Unfortunately, it's hard to use, and the time tracking isn't reliable. It says I abandoned my shift, even though I work overtime every day.

Cons

There are annoying pop-ups that show up when logging in, trying to get me to subscribe to additional add-ons.