
ITCS-WebClock Reviews
Total 27 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars48%
4
Stars41%
3
Stars11%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Andrew
Banking, 51-100 employees
Less than a year
“Great biometric clock-in
Pros
My favorite part is the biometric integration for clocking in as it works flawlessly.
Cons
Support options are limited and they are often not very responsive when we need assistance.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Victor
Banking, 51-100 employees
Less than a year
“smooth Android app for clocking in
Pros
I really like the Android app that lets us clock in and out smoothly while keeping accurate attendance records.
Cons
There are not many integrations with other tools and the process can be frustrating at times.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Melinda
Hospital & Health Care, 11-50 employees
Less than 6 months
“Great affordable training but difficult scheduling
Pros
This software is great for training, easy for employees to access and more affordable than other WebClock solutions. The training team was pretty helpful too as they are always available via email or live sessions which made our transition quite fun.
Cons
I wish the site had a more visually appealing design and that scheduling or adjusting time punches were easier. It feels like there are too many clicks involved in setting a schedule or correcting a missed punch. I prefer Dayforce's design as it's much simpler.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Melinda
Hospital & Health Care, 11-50 employees
Less than 6 months
“amazing and simple training
Pros
The training was amazing and easy for all staff to access. Also the system is simple to navigate and more affordable than other WebClock options available. Even the training team was supportive and easy to reach through email and live sessions, making the transition smooth.
Cons
I wish the site design was more visually appealing and that scheduling employees or adding new shifts was easier. Right now it takes way too many clicks just to set a simple schedule or fix a missed punch. I really prefer how simple platforms like Dayforce are when it comes to adjusting schedules and correcting times.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Nerea
Education Management, 1-10 employees
More than a year
“Helped me a lot!
Pros
It is a simple software and it has really helped me manage my time much better.
Cons
Nothing too major as it is mostly useful for time management but I feel like it could definitely improve in other areas such as expense management.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Nerea
Education Management, 1-10 employees
Less than a year
“fairly basic time manager
Pros
It is a fairly basic software. I have used it to manage my time more effectively.
Cons
Though it works well for time management but I feel like it could improve in other areas, like expense tracking.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Timothy
Sporting Goods, 1-10 employees
Less than a year
“Simplified our time tracking
Pros
Keeping track of both my employees time and my own has become so much simpler. Plus the support team from WebClock is always friendly and ready to help us whenever we need it.
Cons
We really don't have any complaints as it works perfectly for our small business.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10