Total 27 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

48%

4

Stars

41%

3

Stars

11%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

H

Herbert

Arts and Crafts, 1-10 employees

Less than 6 months

4.0
May 2025

Simplifies time-tracking!

Pros

ITCS-WebClock is a time-tracking solution thats both easy to use and customizable, catering to businesses of all sizes. It includes features like payroll integration, scheduling, GPS tracking, job costing and expense management making it an all-in-one workforce management tool.

Cons

It feels to me that setting up schedules or correcting time punches takes longer than necessary.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

S

Shashank

Information Technology and Services, 51-100 employees

More than a year

4.0
May 2025

Packed with great features

Pros

This product is pretty easy to use and packed with a lot of features. The best part is the frequent updates that add new functionalities with every release.

Cons

While I don't think there are major drawbacks with it, the pricing tends to be on the higher end.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

9

S

Shannon

Health, Wellness and Fitness, 1-10 employees

Free Trial

4.0
May 2025

Reliable but inconsistent on android

Pros

It offers reliable time tracking at a fair price. I used it with one of my clients and its flexibility was a huge advantage.

Cons

The Android version has been a bit inconsistent. I use a Samsung Galaxy for both work and personal use and it does not always perform as expected.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

7

H

Herbert

Arts and Crafts, 1-10 employees

Less than 6 months

5.0
May 2025

all-in-one tool

Pros

ITCS-WebClock offers a simple and adaptable time-tracking system that works well for businesses of any size. It brings together payroll, scheduling, location tracking, job costing and expense handling into one complete, all-in-one workforce management tool for us.

Cons

Setting schedules or fixing time punches sometimes feels like it takes more steps than it should.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

S

Shashank

Information Technology and Services, 51-100 employees

More than a year

5.0
May 2025

Simple with useful updates

Pros

This product is really simple to use and comes packed with useful features. I also like that they roll out regular updates, each one adding new functionality.

Cons

I would not say there are any major drawbacks with it but there are minor ones like the pricing being a bit on the high side.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

S

Shannon

Health, Wellness and Fitness, 1-10 employees

Free Trial

4.0
May 2025

dependable and flexible tracking

Pros

It provides dependable time tracking at a very fair price. I have used it directly with one of my clients and it worked great. Plus its flexibility is another big advantage that makes it easy to adapt to different needs.

Cons

The experience on Android is not always consistent. I use a Samsung Galaxy for both work and personal use.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

R

RUTH

Accounting, 1-10 employees

More than a year

5.0
March 2025

An affordable option available in the market

Pros

I love the affordable pricing and the excellent, quick support that comes with it. Also setting it up was quick and easy and it's very user-friendly for employees. It comes with many features too including facial recognition for time clocks. You can also create users by department and easily export data to your PEO, who handles the setup for you.

Cons

There is nothing that I noticed that I count as a con.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

RUTH

Accounting, 1-10 employees

Less than a year

5.0
March 2025

easy setup with great support

Pros

In our experience, it is very simple to set up and very easy for employees to use. Also there are plenty of helpful options including facial recognition time clocks. Even we can organize users by department and exporting data to our PEO is simple too as they even handle the setup for us which is a huge plus. The pricing is also reasonable and I like the support team as it is both helpful and quick to respond.

Cons

No cons to share as it works the best for us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

khalil

Food & Beverages, 1-10 employees

Less than a year

4.0
January 2025

Simple and pretty accurate

Pros

The system is pretty simple to use, with easy navigation and dependable time-tracking functions. Also it makes employee scheduling simple and ensures accurate record-keeping.

Cons

The reporting tools could use more customization and the interface sometimes feels a bit outdated to me compared to more modern software.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

7

P

Patel

Computer Hardware, 1-10 employees

Less than a year

4.0
January 2025

Quality services but minor improvements needed

Pros

What stands out to me the most is the quality of the services offered.

Cons

No complaints so far. Minor improvements are needed but I am sure they will take care of it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

B

Bryson

Medical Practice, 500+ employees

More than a year

5.0
January 2025

Time clock is our fav!

Pros

The time clock feature is incredibly easy to use making our experience hassle-free .

Cons

I have no complaints as the software is simple to use and easy to understand.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Michael

Accounting, 500+ employees

Less than a year

5.0
January 2025

Engaging layout, great platform

Pros

ITCS-WebClock entire layout, along with the overall feel was really engaging and easy to use.

Cons

Honestly there is nothing bad to say about the platform as it's been great.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

khalil

Food & Beverages, 1-10 employees

Less than a year

4.0
January 2025

pretty easy to learn but needs better reports

Pros

ITCS-WebClock system is easy to get the hang of, with clear navigation and dependable time tracking. Also it makes creating employee schedules simpler and helps us maintain accurate records.

Cons

The reporting tools could offer more customization and the interface occasionally feels a bit dated compared to newer software I come across.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

P

Patel

Computer Hardware, 1-10 employees

Less than a year

5.0
January 2025

Excellent service they provide

Pros

What stands out most to me is the excellent service they provide.

Cons

Everything about it is amazing so no complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Bryson

Medical Practice, 500+ employees

More than a year

5.0
January 2025

simple time clock to use

Pros

I really like how simple the time clock feature is to use.

Cons

There is nothing to dislike as the software is simple and easy to understand.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Michael

Accounting, 500+ employees

Less than a year

5.0
January 2025

An engaging layout and design

Pros

The entire layout and design of the platform was really engaging. Overall I would say it is an amazing tool.

Cons

That's all I have to share as I don't have anything negative to say about the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

C

claire

Logistics and Supply Chain, 51-100 employees

More than a year

3.0
December 2024

Alert system works well but support is lacking

Pros

I really like how well the alerts work, notifying us of any discrepancies like employees being late for work.

Cons

Well I would say the support services could use improvement as they sometimes take a long time to respond.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

2

Functionality

8

A

Andrew

Banking, 51-100 employees

More than a year

3.0
December 2024

Great biometric check-in but weak support

Pros

Well I absolutely love the integration of biometrics for checking in to work. It works amazingly well.

Cons

Support is limited and they are not very responsive when we need assistance.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

4

Functionality

6

V

Victor

Banking, 51-100 employees

More than a year

4.0
December 2024

Great Android clock-in but few integrations

Pros

The Android app is fantastic for clocking in and out efficiently as it allows employees to easily track their attendance.

Cons

One thing I noticed is that the number of integrations with other tools is minimal and sometimes it's a bit tedious to manage.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

C

claire

Logistics and Supply Chain, 51-100 employees

Less than a year

5.0
December 2024

good alerts, slow support

Pros

I am impressed with the alert system that notifies me of any issues, like when employees arrive late.

Cons

Well I will say the support service can be slow and sometimes takes a while to get back to you.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10