Arts and Crafts, 1-10 employees
Less than 6 months
“Simplifies time-tracking!”
Pros
ITCS-WebClock is a time-tracking solution thats both easy to use and customizable, catering to businesses of all sizes. It includes features like payroll integration, scheduling, GPS tracking, job costing and expense management making it an all-in-one workforce management tool.
Cons
It feels to me that setting up schedules or correcting time punches takes longer than necessary.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Information Technology and Services, 51-100 employees
More than a year
“Packed with great features”
Pros
This product is pretty easy to use and packed with a lot of features. The best part is the frequent updates that add new functionalities with every release.
Cons
While I don't think there are major drawbacks with it, the pricing tends to be on the higher end.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
9
Health, Wellness and Fitness, 1-10 employees
Free Trial
“Reliable but inconsistent on android”
Pros
It offers reliable time tracking at a fair price. I used it with one of my clients and its flexibility was a huge advantage.
Cons
The Android version has been a bit inconsistent. I use a Samsung Galaxy for both work and personal use and it does not always perform as expected.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
7
Arts and Crafts, 1-10 employees
Less than 6 months
“all-in-one tool”
Pros
ITCS-WebClock offers a simple and adaptable time-tracking system that works well for businesses of any size. It brings together payroll, scheduling, location tracking, job costing and expense handling into one complete, all-in-one workforce management tool for us.
Cons
Setting schedules or fixing time punches sometimes feels like it takes more steps than it should.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Information Technology and Services, 51-100 employees
More than a year
“Simple with useful updates”
Pros
This product is really simple to use and comes packed with useful features. I also like that they roll out regular updates, each one adding new functionality.
Cons
I would not say there are any major drawbacks with it but there are minor ones like the pricing being a bit on the high side.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Health, Wellness and Fitness, 1-10 employees
Free Trial
“dependable and flexible tracking”
Pros
It provides dependable time tracking at a very fair price. I have used it directly with one of my clients and it worked great. Plus its flexibility is another big advantage that makes it easy to adapt to different needs.
Cons
The experience on Android is not always consistent. I use a Samsung Galaxy for both work and personal use.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Accounting, 1-10 employees
More than a year
“An affordable option available in the market”
Pros
I love the affordable pricing and the excellent, quick support that comes with it. Also setting it up was quick and easy and it's very user-friendly for employees. It comes with many features too including facial recognition for time clocks. You can also create users by department and easily export data to your PEO, who handles the setup for you.
Cons
There is nothing that I noticed that I count as a con.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Accounting, 1-10 employees
Less than a year
“easy setup with great support”
Pros
In our experience, it is very simple to set up and very easy for employees to use. Also there are plenty of helpful options including facial recognition time clocks. Even we can organize users by department and exporting data to our PEO is simple too as they even handle the setup for us which is a huge plus. The pricing is also reasonable and I like the support team as it is both helpful and quick to respond.
Cons
No cons to share as it works the best for us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Food & Beverages, 1-10 employees
Less than a year
“Simple and pretty accurate”
Pros
The system is pretty simple to use, with easy navigation and dependable time-tracking functions. Also it makes employee scheduling simple and ensures accurate record-keeping.
Cons
The reporting tools could use more customization and the interface sometimes feels a bit outdated to me compared to more modern software.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
7
Computer Hardware, 1-10 employees
Less than a year
“Quality services but minor improvements needed”
Pros
What stands out to me the most is the quality of the services offered.
Cons
No complaints so far. Minor improvements are needed but I am sure they will take care of it.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Medical Practice, 500+ employees
More than a year
“Time clock is our fav!”
Pros
The time clock feature is incredibly easy to use making our experience hassle-free .
Cons
I have no complaints as the software is simple to use and easy to understand.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Accounting, 500+ employees
Less than a year
“Engaging layout, great platform”
Pros
ITCS-WebClock entire layout, along with the overall feel was really engaging and easy to use.
Cons
Honestly there is nothing bad to say about the platform as it's been great.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Food & Beverages, 1-10 employees
Less than a year
“pretty easy to learn but needs better reports”
Pros
ITCS-WebClock system is easy to get the hang of, with clear navigation and dependable time tracking. Also it makes creating employee schedules simpler and helps us maintain accurate records.
Cons
The reporting tools could offer more customization and the interface occasionally feels a bit dated compared to newer software I come across.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Computer Hardware, 1-10 employees
Less than a year
“Excellent service they provide”
Pros
What stands out most to me is the excellent service they provide.
Cons
Everything about it is amazing so no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 500+ employees
More than a year
“simple time clock to use”
Pros
I really like how simple the time clock feature is to use.
Cons
There is nothing to dislike as the software is simple and easy to understand.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Accounting, 500+ employees
Less than a year
“An engaging layout and design”
Pros
The entire layout and design of the platform was really engaging. Overall I would say it is an amazing tool.
Cons
That's all I have to share as I don't have anything negative to say about the platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Logistics and Supply Chain, 51-100 employees
More than a year
“Alert system works well but support is lacking”
Pros
I really like how well the alerts work, notifying us of any discrepancies like employees being late for work.
Cons
Well I would say the support services could use improvement as they sometimes take a long time to respond.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
2
Functionality
8
Banking, 51-100 employees
More than a year
“Great biometric check-in but weak support”
Pros
Well I absolutely love the integration of biometrics for checking in to work. It works amazingly well.
Cons
Support is limited and they are not very responsive when we need assistance.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
4
Functionality
6
Banking, 51-100 employees
More than a year
“Great Android clock-in but few integrations”
Pros
The Android app is fantastic for clocking in and out efficiently as it allows employees to easily track their attendance.
Cons
One thing I noticed is that the number of integrations with other tools is minimal and sometimes it's a bit tedious to manage.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Logistics and Supply Chain, 51-100 employees
Less than a year
“good alerts, slow support”
Pros
I am impressed with the alert system that notifies me of any issues, like when employees arrive late.
Cons
Well I will say the support service can be slow and sometimes takes a while to get back to you.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10