Anonymous
Not Specified, N/A employees
“fantastic support and stronger hiring reach”
Pros
Working with the Customer Success Manager has been a really positive part of using this platform. He's open to feedback and I've already noticed several product improvements being rolled out while I've been using it. The integrations with multiple job boards have also made a big difference, bringing in a higher volume of applicants and giving our recruiting efforts a real boost.
Cons
The initial setup was decent but there's definitely room for improvement. A more structured implementation guide or dedicated onboarding support would have helped make the transition feel more aligned and efficient.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Cassandra P.
Not Specified, N/A employees
“organized teamwork done right”
Pros
Keeping everything organized is really easy and collaborating with my teammates works very well.
Cons
To access the full feature set and connect with apps like Adobe Sign, you need the highest-tier plan which ends up costing more.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8
Be
Nonprofits, 500+ employees
More than a year
“JobScore is great”
Pros
I found JobScore to be incredibly user-friendly, and whenever I needed a specific function, they were always responsive to my requests. The customer service team was friendly and professional.
Cons
I found it frustrating when hiring managers skipped stages in the workflow.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Not Specified, N/A employees
“Features feel limited”
Pros
One thing this software really has going for it is the technical and customer support. The team behind it was very helpful and responsive. Unfortunately, the product itself feels fairly limited.
Cons
Where it falls short most is in analytics and reporting which are underwhelming at best. There's also very little room for customization in that area and honestly across the platform as a whole.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
6
Madison S.
Not Specified, N/A employees
“centralized hiring visibility”
Pros
Keeping up with candidates is really easy and managers can see HR notes immediately instead of waiting on email updates. Having everything stored in one place makes the whole tracking process much more manageable.
Cons
The candidate resume parsing still needs some work since resumes and their summaries can sometimes end up mismatched or out of sync.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carmen C.
Not Specified, N/A employees
“simple once learned”
Pros
Once you get familiar with how it works, using it becomes pretty easy.
Cons
At times the information I'm looking for can be difficult to locate.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
JASON E.
Not Specified, N/A employees
“flexible and scalable hiring tool”
Pros
Using this platform has been pretty easy. It's user-friendly, offers a lot of customization, scales well as hiring needs grow and includes useful social features.
Cons
Getting everything set up takes quite a bit of effort. Posting the same job across multiple geographic locations isn't very simple, it doesn't fully connect with every social media channel and the lack of a mobile app is definitely a downside.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Anonymous
Not Specified, N/A employees
“Clear expertise filters”
Pros
Browsing by expertise areas and job categories has been really clear and easy which makes the application process and job search much easier to understand.
Cons
Job navigation filters and the feedback section still need some improvement.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Stanley S.
Not Specified, N/A employees
“powerful keyword search tools”
Pros
Right away the features and overall functionality have been really useful. It lets me search by keywords and quickly narrow things down to specific skill sets which helps a lot.
Cons
A downside is that not every feature is available by default. I had to ask the HR team to grant me search access and honestly, that feels like something that should already be enabled.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jamye M.
Not Specified, N/A employees
“all hiring tools in one place”
Pros
Having everything for open roles in one place has been a big plus. I can review resumes, send standard messages and handle applicant communication directly from the platform. It's very user-friendly.
Cons
Haven't run into any complaints or problems with the product.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Lauren B.
Not Specified, N/A employees
“Simplee candidate review workflow”
Pros
Reviewing and organizing candidates with this tool feels very easy. Posting jobs takes little effort and the option to boost them through the platform works really well too. It's also convenient to download resumes and cover letters and set different access levels for hiring managers and others involved in the process. Overall, I genuinely enjoy working with this tool.
Cons
They recently raised their pricing so we ended up moving down to a lower tier. After doing that, I haven't noticed that we lost anything which really makes me question why we were paying for the higher level in the first place.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
