
Journeyfront Reviews
Total 16 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars69%
4
Stars25%
3
Stars6%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Isaiah
Human Resources, 101-500 employees
More than a year
“Helps us collaborate way better
Pros
It's made team collaboration so much better across different departments at our site. We're all more in sync now which has been great.
Cons
The one thing that's been tough for me with Journeyfront is how often the target seems to shift. We've had to keep adjusting and that made it harder to make solid, informed decisions early on.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
10
Functionality
8
Edwin
Outsourcing/ Offshoring, 51-100 employees
Less than 6 months
“Decent tool but oversold on features
Pros
I really like how simple it is to create hiring plans for different roles. Everything's organized in one place, so I'm not hunting around for info.
Cons
The info we got during the sales process felt sketchy. Also, there's no simple way to share candidate profiles with our clients and not having a built in CRM makes things trickier than they need to be.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
6
chris martin
Outsourcing/ Offshoring, 500+ employees
Less than 6 months
“works great
Pros
This tool's been very helpful for making smarter hiring choices. It uses solid data to look at a candidate's skills, behavior and whether they'd fit our company culture. We've seen fewer hiring mistakes and better employee retention. The assessments are flexible and the predictive analytics cut down on bias. Plus, it connects smoothly with our applicant tracking system which speeds everything up.
Cons
It's a solid tool but it can be pricey for smaller teams like ours. The detailed assessments are great but they can drag out the hiring process.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Deyn
Outsourcing/ Offshoring, 500+ employees
Less than 6 months
“Ideal for me
Pros
It's a really smooth recruitment tool to use. Everything runs fast and clean. One thing I love is that the login doesn't keep expiring like it does with some other tools and I'm not stuck constantly logging back in. That alone saves a ton of time and makes the whole thing way less annoying.
Cons
One thing that bugs me is not being able to undo the KO (knockout) status on a candidate. Once it's set, you're kind of stuck which takes away some flexibility when reviewing profiles.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Darwin
Outsourcing/ Offshoring, 500+ employees
Less than 6 months
“Hands down the best hiring tool I've tried
Pros
Using this is very simple. The layout is clean and everything's right where you expect it to be. It just works which I really appreciate.
Cons
So far, no complaints. Everything's been working out just fine for us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mariana
Outsourcing/ Offshoring, 51-100 employees
Less than 6 months
“The best tool for hiring
Pros
What I love most is that the tests are totally customizable. We can Adjust them for whatever role we're hiring for and it's made screening candidates way easier. It just feels really practical and easy to work with.
Cons
I've made full use of every feature and honestly, I wouldn't change a thing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Mallory
Telecommunications, 51-100 employees
More than a year
“Awesome for reducing turnover
Pros
One of the best parts about working with Journeyfront is the amazing support team. We've been using it for three years now and worked with three different Customer Success Managers, every single one of them has gone above and beyond. They're quick to respond, super helpful with questions and always get the right experts involved when needed. You can really tell they care about helping us hit our goals and work together like true partners.
Cons
It has a lot to offer but integration with ATS tools is a weak spot. When we looked into switching our ATS, we realized a bunch of the popular ones didn't connect directly with it and some even repeated features we were already using here. That just creates extra work and potential for messed-up data.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Verified User
Computer Software, 500+ employees
Less than 6 months
“Reliable support and easy implementation
Pros
The help and teamwork we got were excellent. The staff remained involved with us during the entire deployment. Although I didn't oversee the rollout to completion but partnering with them was genuinely enjoyable.
Cons
Because my involvement was limited to the implementation phase I never observed the system operating in production. So I can't speak much about its runtime performance.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
7
Functionality
5
Suzannah R.
Utilities, 500+ employees
More than a year
“My best friend for hiring
Pros
We rely on this browser-based interviewing platform to quickly fill vacancies. Screening a few hundred applicants for a role is far easier than it used to be. Journeyfront lets us blast a single assessment out to many candidates without hassle. And we're able to run it whenever it suits our timetable.
Cons
If a test contains more than eight questions it can drag on especially over a sluggish internet connection. That said it's more of an annoyance than a dealbreaker.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
5
Functionality
6
Jordan P.
Financial Services, 1-10 employees
Less than 6 months
“Candidate screening made easier
Pros
the JourneyFront team are right away friendly and professional to work with. Their system takes away the guesswork and anxiety of picking the right candidates which is a massive weight off your shoulders when you're sorting through literally hundreds of applicants.
Cons
None so far the app works well and is simple.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bryce M.
Publishing, 11-50 employees
Less than 6 months
“Professional tool for employee retention
Pros
I have met several folks from Journeyfront after finding them last week and their professional manner was very impressive. They help companies find the right hires and then work to keep those employees. The site and its reporting are simple and well-organized.
Cons
After giving it some thought we'd like to spend more time using Journeyfront to really understand the product. For now only good things to report!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Scott J.
Publishing, 11-50 employees
Free Trial
“A shield against hiring mistakes
Pros
A bad hire causes so much stress and this seems like it might prevent that
Cons
Not figured everything out yet so no real complaints to share right now :)
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Robert H.
Venture Capital & Private Equity, 11-50 employees
Less than a year
“Much needed for positive team impact
Pros
I am using it for quite a while now and it was pretty simple and has made a notable positive impact on our whole team.
Cons
No complaints to report about this product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
HANNON J.
Education Management, 1-10 employees
Free Trial
“Slight learning curve but sleek design
Pros
The dashboards looked great and the reports you get after finishing assessments are really useful and helpful.
Cons
Getting around felt confusing in the start but after a short while it turns out to be quite simple.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
Ben E.
E-Learning, 500+ employees
Less than a year
“valuable data for better hiring
Pros
Gave us valuable data to make better hiring choices.
Cons
No issues worth mentioning. Truly excellent software overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mallori B.
Marketing and Advertising, 11-50 employees
Free Trial
“powerful analytics for employee success
Pros
Provides powerful analytics and live data so teams can make fast, important hiring choices. More than recruiting it improves employees' day-to-day experience and clearly shows the factors that drive a person's success on the job
Cons
I haven't encountered any problems yet. The app works really well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10