Total 23 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

52%

4

Stars

48%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

K

Kristine

Media Production, 1-10 employees

More than a year

5.0
June 2024

Best payroll/benefits host I've used as a user

Pros

The sleek, modern interface is easy to navigate. When my company switched to another host (most likely due to cost), I realized just how much better Justworks is compared to its competitors. Payroll, benefits and tax forms, areas I don't fully understand, were made easy to manage and access when needed.

Cons

I don't have any major complaints and haven't needed to contact customer service since the site is easy to navigate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

I

Imam

Real Estate, 11-50 employees

More than a year

4.0
June 2024

It's the real deal!

Pros

It includes amazing time tracking features. Payroll reporting is easy with Justworks and payroll management is very efficient and helpful.

Cons

I haven't had any issues with Justworks. No feature has failed on me.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Marketing and Advertising, 1-10 employees

Less than 6 months

4.0
June 2024

Loved the ease of use of justworks!

Pros

It's very easy to use! I'd definitely use it again with clients and companies.

Cons

I think onboarding could be improved and I'd appreciate a more detailed walkthrough.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8