Total 12 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

83%

4

Stars

8%

3

Stars

8%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

B

Brandi

Hospitality, 51-100 employees

Less than a year

5.0
September 2022

Kin keeps me on track

Pros

It provides accurate information on remaining vacation and sick days, eliminating the need for guesswork.

Cons

It's frustrating when the software notifies me that I've used up all of my vacation time. Additionally, I can't view my pay stubs here.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

AW

alicia W.

Not Specified, N/A employees

5.0
August 2019

helpful time-off tracking

Pros

Using this product has been very easy from a user's perspective. We rely on it to track time off and it does that really well.

Cons

There aren't any downsides to mention at the moment. I'll update this later if anything changes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, N/A employees

5.0
April 2019

meaningful workplace support

Pros

Working with this consultant-based software company has been really valuable for our team. We usually bring them in about once a month to help us reconnect with our mission and vision and those sessions always feel worthwhile. It also gives new employees a good opportunity to connect with our work culture and better understand the purpose behind what we do. One thing I appreciate is how they tailor their services to each situation and they bring expertise in areas like motivation, self-care, onboarding and even social media integration.

Cons

Honestly it's hard to come up with anything negative to say. They consistently do an excellent job, take the time to listen to what we need and genuinely want to help us improve. Their authentic approach makes every meeting feel personal and they always make us feel like part of a family.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, N/A employees

3.0
November 2018

some adjustments needed

Pros

Getting new hires set up was pretty easy at the small company where I worked and the onboarding process was one of the things I appreciated most.

Cons

A few employees were more familiar with bigger platforms so there was a bit of an adjustment period while they got used to how this one works.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

6

A

Anonymous

Not Specified, N/A employees

4.0
April 2018

effective HR management tool

Pros

A simple yet very effective tool for HR management. It's quick to configure and get working and the interface is user-friendly for end users.

Cons

I can't think of anything I really dislike about this tool. It does exactly what it's supposed to do and it does it well.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

DL

Dave L.

Not Specified, N/A employees

5.0
November 2016

fantastic support and simple features

Pros

Across our team at Chromatic, this has been an excellent tool. We haven't run into any problems with either implementation or day-to-day use and the platform feels simple while covering most of the features we need. The support team has been fantastic and really seems to care about its customers which is a huge plus. The only area that feels a bit lacking is reporting, I'd love a more efficient way to access the data that already exists. Other than that, I really have no complaints and would absolutely recommend it to anyone looking for an HR solution.

Cons

Nothing significant comes to mind.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RN

Rachel N.

Not Specified, N/A employees

5.0
November 2016

helpful team and responsive support

Pros

Whenever bugs come up, the team is there to help and they're consistently open to feedback on ways to improve the software. The staff has been excellent to work with.

Cons

Everything has been smooth so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NG

Nadia G.

Not Specified, N/A employees

5.0
November 2016

Platform I enjoy

Pros

It really feels like a one-stop place for everything.

Cons

The review section is the one area I wish worked better. Setting it up feels buggy and employees are not always sure where their responses are supposed to go. I'd also love the option to add custom fields for questions and answer sections during setup. We used Small Improvements before switching and their review model handled this better. The review tool here is fine overall but I wish it were more powerful, for example, letting employee comments stay hidden until they're ready for a manager to see them. Sometimes people need a little time to reflect before submitting their thoughts.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AN

Alissa N.

Not Specified, N/A employees

5.0
November 2016

paperless onboarding win

Pros

Getting employees onboarded is much better with this system. It makes the whole process almost completely paperless and keeps everything simple to track. It's also really helpful for making sure all the required documentation is submitted and for clearly tracking PTO.

Cons

No cons.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SB

Steve B.

Not Specified, N/A employees

5.0
August 2016

clean HR tools and fast support

Pros

Having employee records, time-off tracking and a place to keep notes on reviews and goals all in one system has been really helpful. The interface is clean, friendly and simple to navigate and customer support has been excellent with very quick turnaround whenever questions come up.

Cons

Since we're based in Canada I do wish it connected a bit better with our local rules and regulations for common HR tasks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ME

Meagan E.

Not Specified, N/A employees

5.0
August 2016

simple with constant upgrades

Pros

The platform feels very simple to work with and they keep rolling out new features that make it even better over time.

Cons

There's not much to complain about although I'd really like to see a more detailed performance review process added in the future.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KK

Kevin K.

Not Specified, N/A employees

5.0
June 2016

all HR docs in one place

Pros

Everything stays organized in one place. I was able to bring together all my HR documents for time-off, annual reviews, policies and more into a nicely designed, simple-to-use solution.

Cons

I haven't run into any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10