Total 36 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

78%

4

Stars

0%

3

Stars

0%

2

Stars

11%

1

Stars

11%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

JR
Jason R.

Director of Operations, 11-50 employees

5.0

powerful recruiting features and support

Pros

After moving from another ATS/CRM to LaborEdge in early 2023 a lot of the functionality previously paid extra for was already built in. From both the user side and the admin side, the system has proven very easy to work with. Features like job matching, deal sheets and sending pay packages have really helped recruiters work more efficiently and save time in their day-to-day process. A very positive experience with their support and ticketing team exists since they've been responsive and helpful whenever assistance was needed. On top of that, our Account Manager, Denisa, has been absolutely fantastic to work with.

Cons

Making bulk additions of candidates can feel somewhat glitchy at times.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

JR
Jason R.

Director of Operations, 11-50 employees

5.0

powerful recruiting features and support

Pros

After moving from another ATS/CRM to LaborEdge in early 2023 a lot of the functionality previously paid extra for was already built in. From both the user side and the admin side, the system has proven very easy to work with. Features like job matching, deal sheets and sending pay packages have really helped recruiters work more efficiently and save time in their day-to-day process. A very positive experience with their support and ticketing team exists since they've been responsive and helpful whenever assistance was needed. On top of that, our Account Manager, Denisa, has been absolutely fantastic to work with.

Cons

Making bulk additions of candidates can feel somewhat glitchy at times.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

JR
Jason R.

Director of Operations, 11-50 employees

5.0

powerful recruiting features and support

Pros

After moving from another ATS/CRM to LaborEdge in early 2023 a lot of the functionality previously paid extra for was already built in. From both the user side and the admin side, the system has proven very easy to work with. Features like job matching, deal sheets and sending pay packages have really helped recruiters work more efficiently and save time in their day-to-day process. A very positive experience with their support and ticketing team exists since they've been responsive and helpful whenever assistance was needed. On top of that, our Account Manager, Denisa, has been absolutely fantastic to work with.

Cons

Making bulk additions of candidates can feel somewhat glitchy at times.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

JR
Jason R.

Director of Operations, 11-50 employees

5.0

powerful recruiting features and support

Pros

After moving from another ATS/CRM to LaborEdge in early 2023 a lot of the functionality previously paid extra for was already built in. From both the user side and the admin side, the system has proven very easy to work with. Features like job matching, deal sheets and sending pay packages have really helped recruiters work more efficiently and save time in their day-to-day process. A very positive experience with their support and ticketing team exists since they've been responsive and helpful whenever assistance was needed. On top of that, our Account Manager, Denisa, has been absolutely fantastic to work with.

Cons

Making bulk additions of candidates can feel somewhat glitchy at times.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

VUISAR
Verified User in Staffing and Recruiting

Not Specified, 500+ employees

1.0

misleading integrations and weak features

Pros

Using Nexus BI to check average bill and pay rates across different specialties is the only thing slightly helpful in giving a general benchmark although it still falls short because the data is not very detailed or specific enough.

Cons

Quite a bit hasn't been liked in practice. From my experience the technology does not feel competitive compared with other ATS platforms and how its integration capabilities were presented was especially disappointing. Told during the signup process that it worked with many third-party tools, that claim felt misleading at best once inside. On top of that missing features, very limited automation and service below expectations overall have been noticed.

Rating Distribution

Ease of use

3

Value for money

2

Customer Support

3

Functionality

3

VUISAR
Verified User in Staffing and Recruiting

Not Specified, 500+ employees

1.0

misleading integrations and weak features

Pros

Using Nexus BI to check average bill and pay rates across different specialties is the only thing slightly helpful in giving a general benchmark although it still falls short because the data is not very detailed or specific enough.

Cons

Quite a bit hasn't been liked in practice. From my experience the technology does not feel competitive compared with other ATS platforms and how its integration capabilities were presented was especially disappointing. Told during the signup process that it worked with many third-party tools, that claim felt misleading at best once inside. On top of that missing features, very limited automation and service below expectations overall have been noticed.

Rating Distribution

Ease of use

3

Value for money

2

Customer Support

3

Functionality

3

VUISAR
Verified User in Staffing and Recruiting

Not Specified, 500+ employees

1.0

misleading integrations and weak features

Pros

Using Nexus BI to check average bill and pay rates across different specialties is the only thing slightly helpful in giving a general benchmark although it still falls short because the data is not very detailed or specific enough.

Cons

Quite a bit hasn't been liked in practice. From my experience the technology does not feel competitive compared with other ATS platforms and how its integration capabilities were presented was especially disappointing. Told during the signup process that it worked with many third-party tools, that claim felt misleading at best once inside. On top of that missing features, very limited automation and service below expectations overall have been noticed.

Rating Distribution

Ease of use

3

Value for money

2

Customer Support

3

Functionality

3

VUISAR
Verified User in Staffing and Recruiting

Not Specified, 500+ employees

1.0

misleading integrations and weak features

Pros

Using Nexus BI to check average bill and pay rates across different specialties is the only thing slightly helpful in giving a general benchmark although it still falls short because the data is not very detailed or specific enough.

Cons

Quite a bit hasn't been liked in practice. From my experience the technology does not feel competitive compared with other ATS platforms and how its integration capabilities were presented was especially disappointing. Told during the signup process that it worked with many third-party tools, that claim felt misleading at best once inside. On top of that missing features, very limited automation and service below expectations overall have been noticed.

Rating Distribution

Ease of use

3

Value for money

2

Customer Support

3

Functionality

3

SV
SHUBHAM V.

Talent Acquisition Specialist, N/A employees

5.0

Helpful resume builder

Pros

The built-in resume builder is a favorite feature. Creating a properly formatted resume directly from the platform saves time and makes the whole process much more convenient.

Cons

The dashboard could be improved. A bit too basic right now especially with no 2D data visualizations so it doesn't feel very informative.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

SR
Shaina R.

Not Specified, 500+ employees

5.0

powerful candidate sourcing filters

Pros

Simple candidate sourcing from the database while still getting very precise results is the real value in LaborEdge. Access to a lot of filters helps narrow down searches to exactly the kind of candidates needed. Timely job posting updates in most cases and accurate job descriptions on the portal without mismatches or inconsistencies have also been noticed.

Cons

A few instances where the job status is not updated as quickly as it should be still exist.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

UT
Utkal T.

Enterprise, 500+ employees

5.0

helpful matching and tax tools

Pros

The ability to calculate distance, taxes and even identify the best job options based on candidates' preferences is a really useful feature. That makes work a lot more practical because opportunities can be compared more accurately and people placed where they are most likely to be a good fit. Those features have proven genuinely useful in day-to-day use.

Cons

Nothing negative to mention. In my experience nothing stands out as a dislike so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SV
SHUBHAM V.

Talent Acquisition Specialist, N/A employees

5.0

Helpful resume builder

Pros

The built-in resume builder is a favorite feature. Creating a properly formatted resume directly from the platform saves time and makes the whole process much more convenient.

Cons

The dashboard could be improved. A bit too basic right now especially with no 2D data visualizations so it doesn't feel very informative.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

SR
Shaina R.

Not Specified, 500+ employees

5.0

powerful candidate sourcing filters

Pros

Simple candidate sourcing from the database while still getting very precise results is the real value in LaborEdge. Access to a lot of filters helps narrow down searches to exactly the kind of candidates needed. Timely job posting updates in most cases and accurate job descriptions on the portal without mismatches or inconsistencies have also been noticed.

Cons

A few instances where the job status is not updated as quickly as it should be still exist.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

UT
Utkal T.

Enterprise, 500+ employees

5.0

helpful matching and tax tools

Pros

The ability to calculate distance, taxes and even identify the best job options based on candidates' preferences is a really useful feature. That makes work a lot more practical because opportunities can be compared more accurately and people placed where they are most likely to be a good fit. Those features have proven genuinely useful in day-to-day use.

Cons

Nothing negative to mention. In my experience nothing stands out as a dislike so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SV
SHUBHAM V.

Talent Acquisition Specialist, N/A employees

5.0

Helpful resume builder

Pros

The built-in resume builder is a favorite feature. Creating a properly formatted resume directly from the platform saves time and makes the whole process much more convenient.

Cons

The dashboard could be improved. A bit too basic right now especially with no 2D data visualizations so it doesn't feel very informative.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

SR
Shaina R.

Not Specified, 500+ employees

5.0

powerful candidate sourcing filters

Pros

Simple candidate sourcing from the database while still getting very precise results is the real value in LaborEdge. Access to a lot of filters helps narrow down searches to exactly the kind of candidates needed. Timely job posting updates in most cases and accurate job descriptions on the portal without mismatches or inconsistencies have also been noticed.

Cons

A few instances where the job status is not updated as quickly as it should be still exist.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

UT
Utkal T.

Enterprise, 500+ employees

5.0

helpful matching and tax tools

Pros

The ability to calculate distance, taxes and even identify the best job options based on candidates' preferences is a really useful feature. That makes work a lot more practical because opportunities can be compared more accurately and people placed where they are most likely to be a good fit. Those features have proven genuinely useful in day-to-day use.

Cons

Nothing negative to mention. In my experience nothing stands out as a dislike so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SV
SHUBHAM V.

Talent Acquisition Specialist, N/A employees

5.0

Helpful resume builder

Pros

The built-in resume builder is a favorite feature. Creating a properly formatted resume directly from the platform saves time and makes the whole process much more convenient.

Cons

The dashboard could be improved. A bit too basic right now especially with no 2D data visualizations so it doesn't feel very informative.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

SR
Shaina R.

Not Specified, 500+ employees

5.0

powerful candidate sourcing filters

Pros

Simple candidate sourcing from the database while still getting very precise results is the real value in LaborEdge. Access to a lot of filters helps narrow down searches to exactly the kind of candidates needed. Timely job posting updates in most cases and accurate job descriptions on the portal without mismatches or inconsistencies have also been noticed.

Cons

A few instances where the job status is not updated as quickly as it should be still exist.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

UT
Utkal T.

Enterprise, 500+ employees

5.0

helpful matching and tax tools

Pros

The ability to calculate distance, taxes and even identify the best job options based on candidates' preferences is a really useful feature. That makes work a lot more practical because opportunities can be compared more accurately and people placed where they are most likely to be a good fit. Those features have proven genuinely useful in day-to-day use.

Cons

Nothing negative to mention. In my experience nothing stands out as a dislike so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10