Total 20 reviews

3.5

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

15%

3

Stars

0%

2

Stars

10%

1

Stars

25%

Satisfaction score

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

M
Megan

Not Specified, N/A employees

1.0

Broken reports and unreliable automation

Pros

It provides automation and scheduling features that feel easy to me and handle many common recruitment tasks effectively.

Cons

The tool is hard to rely on. The reporting and automation features don't work well, syncing is unreliable and support hasn't been helpful.

Rating Distribution

Ease of use

3

Value for money

4

Customer Support

2

Functionality

4

RO
Reva Oliver

Not Specified, N/A employees

5.0

fast setup with rollout support

Pros

This platform feels great and user-friendly to me, allowing tasks to be completed quickly. Posting jobs is smooth, tracking is simple and I appreciate the exceptional support and guidance from the rollout team during the transition.

Cons

For me, the subscription fee can feel expensive for certain people and when I need custom features they sometimes require additional time and effort to implement.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

T
Teresa

Not Specified, N/A employees

5.0

Simple setup

Pros

Setup was easy for me to follow and I found the team responded quickly whenever I had questions.

Cons

I noticed a few minor limitations depending on specific needs but nothing that caused major problems for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EP
Evan Pollock

Not Specified, N/A employees

5.0

Strong support and calendar syncing

Pros

The tool provides outstanding support and training in my experience. I find it easy to use, great for collaboration and it syncs easily with my email and calendars.

Cons

I've run into some small constraints when it comes to deeper customization and advanced reporting, these limitations weren't detailed but do show up occasionally.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

GB
Gemma Bianchi

Not Specified, N/A employees

1.0

Clunky reports and limited renewals

Pros

In my experience, the tool offers easy applicant tracking features that cover very basic hiring workflows.

Cons

Reporting is clunky and hard to navigate, I think the auto-renew terms are limited and their support doesn't hold up when compared to other services.

Rating Distribution

Ease of use

3

Value for money

4

Customer Support

2

Functionality

4

GC
Genesis Cuevas

Not Specified, N/A employees

5.0

Better hiring collaboration

Pros

Using this tool feels simple to me and easy to navigate and it genuinely improves collaboration while streamlining the hiring process. I appreciated the strong implementation support and how the team kept us informed throughout rollout.

Cons

I did notice that some advanced reporting features and automation capabilities may require additional training to get the most out of them but I haven't run into any major issues overall.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

WC
Wayne Connell

Not Specified, N/A employees

1.0

Unreliable orders and poor service

Pros

The store offers a broad variety of products that I can purchase online which I find convenient.

Cons

My orders often arrive with items missing, customer support is unhelpful and there are no replacement choices, so buying online feels unreliable.

Rating Distribution

Ease of use

3

Value for money

4

Customer Support

2

Functionality

4

GM
garima maheshwari

Not Specified, N/A employees

5.0

Excellent implementation support

Pros

I found the support during implementation to be outstanding and quick to respond, with people like Tom helping us navigate issues smoothly.

Cons

For me, the subscription price and the occasional complicated feature configurations can be a bit of a hurdle, though there haven't been any major problems.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

CH
Colin Holliday

Not Specified, N/A employees

5.0

Exceptional personalized experience

Pros

My stay felt truly exceptional thanks to the personalized attention, excellent service and thoughtful touches throughout.

Cons

I have no complaints, everything positive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HH
Haydin Hartle

Not Specified, N/A employees

1.0

Poor support!!

Pros

the platform provides basic candidate management features and works as a easy tool for handling candidates effectively.

Cons

I find the lack of support, unmet contractual commitments and a largely unresponsive service team make it incredibly frustrating to work with them.

Rating Distribution

Ease of use

3

Value for money

4

Customer Support

2

Functionality

4

LV
Ludovica Vinci

Not Specified, N/A employees

4.0

Flexible data privacy by region

Pros

This tool feels quite flexible to me when it comes to data handling and privacy and it adapts well to country-specific requirements.

Cons

For me, the unified pipeline is sometimes tricky because it forces me to manually handle candidate steps which can make the overall process more complicated.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

KC
Karen Collins

Not Specified, N/A employees

1.0

Unclear and inconsistent pricing

Pros

Through the platform, I've been able to order items easily and choose flexible delivery options that make the overall shopping experience convenient and hassle-free.

Cons

The prices keep changing and are presented inconsistently which has left me frustrated and uneasy about trusting the service.

Rating Distribution

Ease of use

3

Value for money

4

Customer Support

3

Functionality

4

L
Lola

Not Specified, N/A employees

2.0

Unreliable automation and weak support

Pros

This tool offers basic applicant tracking in my experience, along with simple automation workflows that help manage our hiring processes.

Cons

What frustrates me is that the automation workflows are unreliable, email messages feel impersonal and customer support is slow and ineffective.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

4

Functionality

5

JS
Jeremy Sanchez

Not Specified, N/A employees

5.0

Outstanding implementation support

Pros

With Tom's support, I received outstanding implementation help, clear step-by-step guidance and flexible scheduling that allowed me to adopt the tool smoothly.

Cons

subscription cost and some of the trickier features meant I needed extra training to get everything working properly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

L
Lo

Not Specified, N/A employees

2.0

Cluttered interface!

Pros

This tool feels functional to me, offering candidate tracking and a easy interface that our hiring team can actually use without difficulty.

Cons

UX problems, slow candidate search and filtering and the cluttered interface end up causing inefficiency and a lot of frustration for my team.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

5

Functionality

6

DZ
Dawn Ziff

Not Specified, N/A employees

5.0

Quick setup with useful reporting

Pros

Getting the system up and running was quick for me and hassle-free, the software is easy to use and train others on and the reporting tools deliver genuinely useful results.

Cons

The only downside is that small customizations or more advanced capabilities can take extra time before I feel fully comfortable using them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MB
Magdalena Barbosa

Not Specified, N/A employees

5.0

simple hiring with responsive support

Pros

This platform stands out to me for its simple interface, responsive support and flexible, configurable features that make the hiring workflow smoother for everyone involved.

Cons

From my experience, the customization and initial configuration can be somewhat complicated and demand a noticeable learning curve for newcomers, though the overall value remains high.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10

M
Meshall

Not Specified, N/A employees

4.0

Smooth launch with expert guidance

Pros

Outstanding implementation support is something I experienced firsthand, launching the tool was easy and the team felt friendly as well as highly knowledgeable.

Cons

Occasionally I encounter small setup or fine-tuning issues but they aren't significant.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10

M
Mariana

Retail, 51-100 employees

Less than 6 months

4.0

New Customer Review

Pros

The responsiveness and helpfulness of everyone I have worked with at PrimePay have been outstanding whenever issues arise.

Cons

The implementation and setup of personal, COBRA, and benefit management portals were highly confusing. It was a struggle to access my account, requiring multiple interactions with customer service. Improved instructions regarding credentials and the specific purpose of each portal would greatly assist users. Additionally, comprehensive training and guidance from the team would be beneficial for new users.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

10

Functionality

6

J
JENNIFER

Machinery, 11-50 employees

Less than 6 months

5.0

jj Oxylance

Pros

The website is incredibly user-friendly and offers numerous options for tracking various types of information.

Cons

The wait times on the phone can be a little lengthy.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10