Total 258 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

46%

4

Stars

38%

3

Stars

12%

2

Stars

3%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

A
anne

Health, Wellness and Fitness, 51-100 employees

4.0

Best Program.

Pros

I'm highly impressed with this software. It provides advance notifications of my upcoming tasks even for the next month enabling better planning.

Cons

The switch functionality lacks promptness.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

Y
Yukari

Health, Wellness and Fitness, 500+ employees

5.0

User friendly

Pros

It's userfriendly and offers clear attendance tracking. The software's vibrant colors are visually appealing and make it convenient for interacting with management including leaving comments.

Cons

A bit more texting flexibility for individual employees would be an improvement.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

M
Michelle

Hospital & Health Care, 51-100 employees

4.0

Good for scheduling

Pros

I find the process of bidding on available shifts and obtaining a snapshot of my schedule straightforward.

Cons

Navigating through the system could be more userfriendly it requires too much maneuvering.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

D
Desiree

Hospital & Health Care, 51-100 employees

4.0

Health care

Pros

Staff members find it easy to use. They can simply look at the calendar to check their schedules.

Cons

For those working at multiple sites uncolored shifts make it necessary to open each one to check the site. I wish to mark myself as unavailable even when working fulltime.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

N
Naomi

Medical Practice, 11-50 employees

5.0

Great Service

Pros

It's both easy and functional ensuring exceptionally convenient access.

Cons

No disadvantages found it serves its purpose well

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

M
Matt

Retail, 500+ employees

5.0

Matt McKibben Store Manager

Pros

The software makes schedule creation and accessing daily staffing information on my mobile device effortless.

Cons

Scheduling split shifts or addressing specific needs like physical inventory isn't straightforward.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

A
April

Retail, 500+ employees

4.0

Aprils makeshift review

Pros

While it's great for quickly building schedules I would appreciate the ability to label shifts as open mid or close.

Cons

It would be beneficial to label shifts and have a monthly schedule view for planning weekend rotations.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

D
Dane

Real Estate, 51-100 employees

5.0

Makeshift makes my job super easy

Pros

Navigation is extremely simple and the userfriendliness is impressive.

Cons

I can't find anything to dislike about this software.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

C
Christy

Recreational Facilities and Services, 101-500 employees

5.0

From a Recreation Perspective

Pros

Scheduling staff is a breeze and I appreciate the option to copy schedules to different weeks. The payroll download is clear and easy to understand. The onsite clockin and out feature is particularly useful for managing various work sites jobs and shift templates.

Cons

A quicker way to align staff clockin times with scheduled hours for payroll when they clock in early or out late would be appreciated.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

J
Joanne

Health, Wellness and Fitness, 500+ employees

4.0

Health care worker Alberta review of Makeshift

Pros

Incredibly userfriendly. I especially enjoy using the 'dashboard' for a quick overview of scheduled staff and our staffing requirements.

Cons

When using the dashboard a more efficient way to navigate to future dates beyond a week or two would be helpful. Additionally highlighting overages or shortages could enhance the experience.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

A
Aicha

Leisure Travel & Tourism, 101-500 employees

5.0

Great tool to use

Pros

The product is generally easy to use but could use some improvements as the app can be occasionally confusing.

Cons

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

T
Taryn

Hospital & Health Care, 500+ employees

4.0

Make Shift end user review

Pros

Initiating a staff call-out is simple with this feature. We can swiftly send a message to alert all staff when urgent assistance is required.

Cons

Bidding on partial shifts should be allowed for situations where an employee can only work half of the shift.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

P
Peeka

Entertainment, 51-100 employees

5.0

Makes working from home easier!

Pros

Clocking in and out of work is a breeze from any location. Tracking my work hours whether they are from the past or the same day is convenient. Using this software is a seamless experience.

Cons

It would be convenient if the app automatically switched to the classic view when logging in from a phone.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

S
Susan

Health, Wellness and Fitness, 500+ employees

4.0

Makeshift in Strathmore

Pros

The integration process was relatively straightforward and we received ample support. The features are user-friendly and adaptable to our company's specific needs.

Cons

Employee availability should be better integrated with their schedules to prevent scheduling shifts outside of their availability.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

D
Dennis

Telecommunications, 500+ employees

5.0

Amazing Software

Pros

Setting up and using this software is a straightforward process. I rely on it daily to monitor my employees.

Cons

None. I have only positive feedback about this product.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

R
Rana

Health, Wellness and Fitness, 500+ employees

4.0

Rana's opinion

Pros

It's incredibly concise allowing multiple users to access the calendar and messages simultaneously all within a single platform.

Cons

The software lacks the ability to communicate or request partial shifts and not all past shifts are accessible.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

J
Jenny

Hospital & Health Care, 101-500 employees

4.0

User-friendly and convenient.

Pros

It's user-friendly and easy for all users to grasp including both schedulers and employees. Quickly identifying available staff on any given day is effortless. The ability to integrate with our existing payroll and time-keeping system was an added advantage.

Cons

Providing a monthly version of the schedule for viewing or downloading would be valuable. Additionally a feature to hover over shifts and see the names of scheduled staff would be handy.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

M
Matt

Retail, 1-10 employees

4.0

Great Product

Pros

I appreciate the ease of creating schedules and the seamless mobile integration.

Cons

Modifying the availability feature to reflect suggested or soft requests would be an improvement.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8