MakeShift Software Reviews

“good shift tracking with instant notifications

Pros

I love how I get notifications whenever my schedule changes. I can quickly check my upcoming shifts, get updates and even see available shifts all directly from the Dashboard. It's so much clearer, especially with the weekly summary.

Cons

As a shift worker, it's annoying that I can't choose multiple dates at once for adding availability. I have to pick each date manually which takes longer.

“Lets employees view shifts in real time

Pros

Employees have the ability to view their shifts in real-time, make requests for changes and receive notifications right away.

Cons

Reporting and scheduling features aren't as customizable as other options out there.

“awesome tool for employee scheduling and tracking

Pros

It has been awesome for employee scheduling and tracking. It's perfect for managing shifts and keeping everything on track.

Cons

The one thing I don't like is the unlimited advanced features for customizing schedules. It's a bit overwhelming.

“simple and User Friendly Interface

Pros

Interface is really simple and convenient to navigate for me. Everything feels user friendly and easy to work with.

Cons

Timeout feature doesn't give me nearly enough time to complete what I am doing.

“easy to check employee availability

Pros

Appreciate how easy it is to see who's available for each shift throughout the week, all at once.

Cons

It didn't feel very user-friendly at first. I had to be shown twice how to move through it.

“Easy shift swapping for Time Off.. overwhelming notifications

Pros

For me shift swapping features make it really simple to handle time off requests.

Cons

Interface is way too sensitive on my iPad, I'm constantly accidentally moving people's schedules with the slightest touch. Really need a dedicated iPad app that's less prone to these mishaps. Also getting bombarded with notifications for everyone in the company instead of just my own programs which gets overwhelming.

“ADP sync issues with partial time-off requests

Pros

staff can easily drop and pick up shifts whenever I needed. Makes scheduling way more manageable for whoever's handling the calendar.

Cons

ADP integration isn't simple when I approve partial time off requests, it completely erases the entire day in the system. Even worse if someone cancels their approved vacation in ADP, it remains wiped out here and doesn't restore properly. Really inconvenient workflow.

“Convenient Premade shifts

Pros

Premade shifts feature is really convenient for me and the integration with Jonas payroll works smoothly for our workflow.

Cons

Interface can feel pretty cluttered at first glance. I think using clearer visual cues would help make things less overwhelming to navigate.

“comprehensive scheduling experience

Pros

Okay, so here's my honest take� I really like how comprehensive the toolkit is and how easy everything feels to navigate. Building schedules happens incredibly quickly with all the available features plus booking time off and vacation days is simple. The whole experience has been fantastic!

Cons

Hard to find any real downsides to complain about from my perspective.

“Clear Visibility into Weekly Work Hours

Pros

I can easily track my weekly hours and see the average amount I'm spending which gives me great visibility into my patterns.

Cons

Can be tricky when I am trying to add new team members.

“simple interface with easy adoption, needs more scheduling controls

Pros

Interface is really simple and our team has embraced it quickly. Everyone finds it easy to navigate and the learning curve was practically nonexistent.

Cons

I wish there were more day to day operational features like the ability to block out specific days so staff can't submit time off requests for those periods.

“simple and Organized Dashboard

Pros

The calendar sync feature is incredibly convenient, all my shifts automatically appear in my personal calendar. I really appreciate being able to duplicate recurring availability instead of entering the same information over and over. The homepage layout works well too, giving me quick access to everything I need in one place.

Cons

iOs widget disappeared after the system update which is really frustrating since it used to work perfectly. Now there's no widget option at all and I'd love to see this fixed. Both the widget functionality and the main homepage interface could use some improvements to be more user friendly on iOs devices.

“Mobile schedule sync Keeps Me Organized

Pros

I can sync my work schedule directly to my phone which keeps me organized and helps me stay on top of everything throughout the day.

Cons

scheduling system is great but it could really use a copy paste function for employee shifts, would save me tons of time when setting up similar schedules.

“needs better shift schedule visibility

Pros

I appreciate being able to view other positions within the Medical Department.

Cons

I wish I could copy shifts with employees from any previous week I choose not just the most recent one. It would also be helpful to have a history showing when schedules were created, posted and modified. When looking at the schedule by position, I'd prefer seeing who's assigned at a glance rather than having to click into each specific shift to find out who's working even just employee initials in the position view would help.

“Effortless shift Reassignment for Teams

Pros

The way it simplifies reassigning shifts for my team is fantastic. When I get swamped with requests during busy weeks, everything flows smoothly and effortlessly.

Cons

Color scheme is pretty bland, everything looks the same across different menus and screens which makes it confusing to figure out where I am in the system.

“easy navigation for time off requests

Pros

Navigating through this is easy for everyone on our team. It's been really helpful for our small group when we need to request shifts or time off.

Cons

There's no option to view a full month's schedule for individual stores.

“smooth Integration

Pros

Really easy to navigate for me and the ADP integration works easily.

Cons

setting up call offs requires me to manually pick specific times rather than just selecting preset shifts like 1st, 2nd or 3rd which slows things down.

“aligned admin interface

Pros

The interface is incredibly simple and makes my job as an administrator much simpler to handle.

Cons

I can't add notes for specific shifts which is really frustrating!

“simplified Multi Team schedule Management

Pros

Managing employee schedules has become incredibly easy for me with this tool. Even when dealing with multiple teams and varying shift patterns, everything flows smoothly and takes the hassle out of what used to be a complex process.

Cons

sometimes notifications from the company don't come through even though I have enabled them.

“reliable schedule building tool

Pros

Building schedules is incredibly quick in my opinion and the tool performs really well.

Cons

I think mobile app isn't as simple as it could be in certain areas.

“Well structured Employee and Management setup

Pros

The way they've structured employee and management organization is really well thought out from my perspective.

Cons

From my perspective the mobile app doesn't let you add notes which is really frustrating when you're on the go.

“Quick Payroll File Downloads

Pros

I can quickly download files and get them into our payroll system without any hassle.

Cons

Finding staff across various departments can be tricky for my team.

“simple employee interface but tedious shift management

Pros

Really love how simple the employee interface is, checking my schedule is easy and hassle free.

Cons

Adding shifts one by one is pretty tedious work for me. Would be much better if there was a way to bulk add them instead. Also wish you could export all departments together into one PDF rather than having to do each shift individually.

“centralized access to staff and schedule data

Pros

I appreciate being able to access all my staff information and schedules from a single place. Looking up contact details or checking employee info is really convenient when everything's centralized like this.

Cons

PTO approval process and statements run through a separate app which is frustrating for my team. Would be great if everything could be handled in one place for a more aligned experience.

“easy team management and detail viewing

Pros

simple to navigate and I can view extra details. Adding new team members is easy.

Cons

I wish there was more flexibility to adjust the layout and sizing options.

“Great schedule Adjustments

Pros

Honestly this tool is easy to navigate for me and it can adjust work schedules without any hassle.

Cons

Login page integration with ADP can be pretty confusing when I first used it.

“effective daily scheduling organization

Pros

scheduling organization features really work well for me and I find it quite effective for managing my daily tasks.

Cons

system randomly assigns shifts to staff members who never even requested them. For me everything except this, is perfect.

“User Friendly Tool with Appealing Design

Pros

I find it really user friendly and the color palette is quite appealing.

Cons

I'm not a fan of how there's no way to set up rotations for time off and vacation days.

“Customizable scheduling for Multiple Job sites

Pros

I usually don't write reviews but this one deserves it. I appreciate being able to customize it for different job sites and programs. The ability to search for staff members and create their schedules is really handy.

Cons

Lack of a chat feature is frustrating for my team and admins can't see when staff drop shifts or attempt to switch until someone actually picks it up.

“simplified shift Planning

Pros

How this tool simplifies shift planning and employee scheduling is great. It's a real time saver when I need to find staff to cover open shifts.

Cons

Haven't found any real issues yet, everything seems pretty easy and user friendly for me.

“time saving scheduling

Pros

This tool has been fantastic for our team. It handles shift booking easily across all 5 of our locations, managing different roles and certification levels without any issues. We've saved countless hours on payroll processing and schedule creation, publishing schedules is now so much quicker than before.

Cons

I really wish there was a built in messaging system for company announcements and team chATs. Right now we're stuck using another app which makes things pretty clunky.

“Complicated Interface and Poor Usability Experience

Pros

Calendar layout is really clean and simple to navigate. However I'm not impressed overall and think this would work better for restaurants or retail businesses.

Cons

I find it pretty challenging to work with since it creates another thing to keep track of and basically duplicates what we already have in our spreadsheets. The interface isn't very user friendly and updating it every time there's a schedule change or call-off becomes really difficult. Having to add or delete employees from my schedule, especially when they're from different offices, is something I really don't like. While it handles regular employees okay, things get much more complicated when dealing with Mohs procedures. The shift pickup and drop feature doesn't really apply to our business, it seems more designed for restaurants or retail environments. Given that we don't use most of the features, it doesn't feel cost effective for our company. Our employees can't even access it which makes everything less efficient. I also don't appreciate having all the admins visible on the schedule display.

“Easy ADP Integration

Pros

I love how this tool makes scheduling so easy, no more headaches trying to coordinate everyone's shifts. The ADP Enhanced Time integration is exactly what we needed and works easily. We actually looked at Hot schedules first but when we realized it didn't connect with ADP, the choice became obvious.

Cons

For me the only downside is when someone on our team previously used this tool at another company, we run into import errors and have to reach out to support to get there old email removed from the previous profile.

“Convenient shift swapping

Pros

I'm impressed with how simple this is for my team, they can easily submit their availability and make changes when needed. The shift swapping feature is fantastic since staff can handle everything themselves and I just approve the final arrangements. The mobile app is incredibly convenient because employees swap shifts at all hours and I don't have to be tied to my computer to approve them. One feature I really appreciate is when someone requests an open shift, it automatically shows what there total hours would be if they take it on.

Cons

The only thing that bugs me is not being able to edit open shifts, you have to delete them entirely and start over which is pretty annoying.

“easy interface for core scheduling tasks

Pros

Interface is really easy and lets me track everything I need, handle shift swaps easily and request time off without any hassle.

Cons

sometimes the scheduling tools glitch on me and end up publishing content way earlier than I intended.

“Best tool for Team scheduling

Pros

scheduling has become incredibly easy with this platform and my team really appreciates being able to check their schedules whenever they need to. It's simplified quite a few aspects of how we manage daily operations.

Cons

I really wish I could customize what gets labeled as "partially filled", that would make things so much more flexible for our workflow.

“Helpful Templates

Pros

The schedule templates are incredibly helpful and I really appreciate how easy it is to set up rotations. The drag and drop functionality makes everything so much smoother to manage.

Cons

Moving shifts from one person to multiple people at once isn't possible which can be frustrating when I need to redistribute work quickly.

“useful tool for simple navigation

Pros

Navigation feels simple and easy for me. The announcement feature is really handy and I appreciate being able to post shifts for others to pick up. Getting notifications directly on my phone is a nice touch too.

Cons

Would love to see color coding for shifts added. Since we move staff between different locations, having the ability for employees to swap shifts across sites would be really helpful.

“User Friendly setup

Pros

setup is really user friendly for me and it makes navigating through different departments and schedules easy and clear.

Cons

I haven't run into any problems with it so far.

“colorful interface simplifies large team scheduling

Pros

Colorful tiles and rotation features make it so much easier to build schedules when I am managing 40+ employees.

Cons

I wish there was a way to search by shift instead of just by individual person.

“Flawless ADP Integration

Pros

Creating and maintaining schedules couldn't be simpler with this tool. For me the implementation process was backed by outstanding customer service every step of the way. The ADP Workforce Now integration works flawlessly and perfectly meets both organizational and management requirements.

Cons

Haven't really found any major issues so far. We did run into some hiccups when we changed our email setup but nothing too serious.

“quick schedule adjustments

Pros

Being able to adjust schedules on the fly is really convenient for me.

Cons

switching between different schedules could be more aligned, it feels a bit clunky to me right now.

“Clear Daily schedule Overview at a Glance

Pros

Okay so here is my honest take.... I really appreciate being able to see everyone's daily schedules at a glance and knowing which practice they're assigned to. The visual layout makes it super easy to track who's working when.

Cons

Nothing to mention here from my side.

“simple calendar like interface

Pros

Interface is really clear and easy to read, reminds me of those homemade calendars that are simple but effective.

Cons

I guess what bothers me is not getting any explanation when my shift request gets turned down.

“still Exploring All Available Features

Pros

I'm able to view schedules across multiple locations all in one place.

Cons

haven't had enough time to really dig into all the features yet so I can't say much about any downsides.

“real time scheduling made easy

Pros

App downloads quickly which is more important than I'd think. You can set up multiple administrators or department leads and one person can handle several departments, they all appear on the calendar view. The templates are really helpful for assigning hours without hassle. Seasonal workers can mark when they're available and managers can see exactly when people can work. Everything updates in real time without any annoying delays when shifts get assigned.

Cons

Nothing here to mention and I can't really find anything to complain about, this tool handles everything we need.

“Outstanding support but Confusing ADP Login

Pros

support I've gotten has been outstanding. Having a dedicated representative I can email directly and getting quick responses back makes everything so much more convenient and really appreciated.

Cons

ADP login setup is pretty confusing and not very simple for me.

“flexible multi property scheduling access

Pros

I really appreciate being able to create my own shifts and easily add or remove workers whenever I need to. The ability to access multiple properties from one place is incredibly helpful too!

Cons

I honestly can't think of anything negative to say about it.

“simple interface and fast support

Pros

Interface is incredibly simple and navigating between different sections feels effortless. Creating shifts and schedules couldn't be simpler. Their customer support really stands out too, whenever I submit a ticket, I get responses within a day or so.

Cons

From my perspective there should be more reporting features.

“user friendly for daily scheduling

Pros

For me the interface is incredibly simple and easy, I can navigate everything without any hassle. Really convenient for daily use and doesn't require a steep learning curve.

Cons

I haven't come across any real drawbacks so far.