Total 258 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

46%

4

Stars

38%

3

Stars

12%

2

Stars

3%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

C
Chitranzan

Child Day Care Services, 51-100 employees

Less than a year

5.0

good shift tracking with instant notifications

Pros

I love how I get notifications whenever my schedule changes. I can quickly check my upcoming shifts, get updates and even see available shifts all directly from the Dashboard. It's so much clearer, especially with the weekly summary.

Cons

As a shift worker, it's annoying that I can't choose multiple dates at once for adding availability. I have to pick each date manually which takes longer.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

F
Farid

Information Technology and Services, 500+ employees

Less than 6 months

4.0

Lets employees view shifts in real time

Pros

Employees have the ability to view their shifts in real-time, make requests for changes and receive notifications right away.

Cons

Reporting and scheduling features aren't as customizable as other options out there.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

L
Lisa

Accounting, 51-100 employees

Less than a year

5.0

awesome tool for employee scheduling and tracking

Pros

It has been awesome for employee scheduling and tracking. It's perfect for managing shifts and keeping everything on track.

Cons

The one thing I don't like is the unlimited advanced features for customizing schedules. It's a bit overwhelming.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

TO
Tinita O.

Mid-Market, 500+ employees

3.0

simple and User Friendly Interface

Pros

Interface is really simple and convenient to navigate for me. Everything feels user friendly and easy to work with.

Cons

Timeout feature doesn't give me nearly enough time to complete what I am doing.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

7

I
Ilana

Entertainment, 11-50 employees

Less than 6 months

5.0

easy to check employee availability

Pros

Appreciate how easy it is to see who's available for each shift throughout the week, all at once.

Cons

It didn't feel very user-friendly at first. I had to be shown twice how to move through it.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Mid-Market, 500+ employees

3.0

Easy shift swapping for Time Off.. overwhelming notifications

Pros

For me shift swapping features make it really simple to handle time off requests.

Cons

Interface is way too sensitive on my iPad, I'm constantly accidentally moving people's schedules with the slightest touch. Really need a dedicated iPad app that's less prone to these mishaps. Also getting bombarded with notifications for everyone in the company instead of just my own programs which gets overwhelming.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

7

A
Anonymous

Mid-Market, 500+ employees

4.0

ADP sync issues with partial time-off requests

Pros

staff can easily drop and pick up shifts whenever I needed. Makes scheduling way more manageable for whoever's handling the calendar.

Cons

ADP integration isn't simple when I approve partial time off requests, it completely erases the entire day in the system. Even worse if someone cancels their approved vacation in ADP, it remains wiped out here and doesn't restore properly. Really inconvenient workflow.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

HS
Harris s.

Mid-Market, 500+ employees

5.0

Convenient Premade shifts

Pros

Premade shifts feature is really convenient for me and the integration with Jonas payroll works smoothly for our workflow.

Cons

Interface can feel pretty cluttered at first glance. I think using clearer visual cues would help make things less overwhelming to navigate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VL
Valerii L.

Mid-Market, 500+ employees

3.0

comprehensive scheduling experience

Pros

Okay, so here's my honest take� I really like how comprehensive the toolkit is and how easy everything feels to navigate. Building schedules happens incredibly quickly with all the available features plus booking time off and vacation days is simple. The whole experience has been fantastic!

Cons

Hard to find any real downsides to complain about from my perspective.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

SD
sarah D.

small-Business, 11-50 employees

3.0

Clear Visibility into Weekly Work Hours

Pros

I can easily track my weekly hours and see the average amount I'm spending which gives me great visibility into my patterns.

Cons

Can be tricky when I am trying to add new team members.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

8

JK
Justin K.

Mid-Market, 500+ employees

4.0

simple interface with easy adoption, needs more scheduling controls

Pros

Interface is really simple and our team has embraced it quickly. Everyone finds it easy to navigate and the learning curve was practically nonexistent.

Cons

I wish there were more day to day operational features like the ability to block out specific days so staff can't submit time off requests for those periods.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Enterprise, 500+ employees

4.0

simple and Organized Dashboard

Pros

The calendar sync feature is incredibly convenient, all my shifts automatically appear in my personal calendar. I really appreciate being able to duplicate recurring availability instead of entering the same information over and over. The homepage layout works well too, giving me quick access to everything I need in one place.

Cons

iOs widget disappeared after the system update which is really frustrating since it used to work perfectly. Now there's no widget option at all and I'd love to see this fixed. Both the widget functionality and the main homepage interface could use some improvements to be more user friendly on iOs devices.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

SL
sue L.

small-Business, 11-50 employees

3.0

Mobile schedule sync Keeps Me Organized

Pros

I can sync my work schedule directly to my phone which keeps me organized and helps me stay on top of everything throughout the day.

Cons

scheduling system is great but it could really use a copy paste function for employee shifts, would save me tons of time when setting up similar schedules.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

8

RV
Richard V.

small-Business, 11-50 employees

5.0

needs better shift schedule visibility

Pros

I appreciate being able to view other positions within the Medical Department.

Cons

I wish I could copy shifts with employees from any previous week I choose not just the most recent one. It would also be helpful to have a history showing when schedules were created, posted and modified. When looking at the schedule by position, I'd prefer seeing who's assigned at a glance rather than having to click into each specific shift to find out who's working even just employee initials in the position view would help.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

IZ
Isaac Z.

Enterprise, 500+ employees

3.0

Effortless shift Reassignment for Teams

Pros

The way it simplifies reassigning shifts for my team is fantastic. When I get swamped with requests during busy weeks, everything flows smoothly and effortlessly.

Cons

Color scheme is pretty bland, everything looks the same across different menus and screens which makes it confusing to figure out where I am in the system.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

8

TP
Taylor P.

small-Business, 11-50 employees

5.0

easy navigation for time off requests

Pros

Navigating through this is easy for everyone on our team. It's been really helpful for our small group when we need to request shifts or time off.

Cons

There's no option to view a full month's schedule for individual stores.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

GN
Gil N.

Mid-Market, 500+ employees

4.0

smooth Integration

Pros

Really easy to navigate for me and the ADP integration works easily.

Cons

setting up call offs requires me to manually pick specific times rather than just selecting preset shifts like 1st, 2nd or 3rd which slows things down.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

DV
Devon V.

Mid-Market, 500+ employees

4.0

aligned admin interface

Pros

The interface is incredibly simple and makes my job as an administrator much simpler to handle.

Cons

I can't add notes for specific shifts which is really frustrating!

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

small-Business, 11-50 employees

5.0

simplified Multi Team schedule Management

Pros

Managing employee schedules has become incredibly easy for me with this tool. Even when dealing with multiple teams and varying shift patterns, everything flows smoothly and takes the hassle out of what used to be a complex process.

Cons

sometimes notifications from the company don't come through even though I have enabled them.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid-Market, 500+ employees

5.0

reliable schedule building tool

Pros

Building schedules is incredibly quick in my opinion and the tool performs really well.

Cons

I think mobile app isn't as simple as it could be in certain areas.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9