Child Day Care Services, 51-100 employees
Less than a year
“good shift tracking with instant notifications”
Pros
I love how I get notifications whenever my schedule changes. I can quickly check my upcoming shifts, get updates and even see available shifts all directly from the Dashboard. It's so much clearer, especially with the weekly summary.
Cons
As a shift worker, it's annoying that I can't choose multiple dates at once for adding availability. I have to pick each date manually which takes longer.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Information Technology and Services, 500+ employees
Less than 6 months
“Lets employees view shifts in real time”
Pros
Employees have the ability to view their shifts in real-time, make requests for changes and receive notifications right away.
Cons
Reporting and scheduling features aren't as customizable as other options out there.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Accounting, 51-100 employees
Less than a year
“awesome tool for employee scheduling and tracking”
Pros
It has been awesome for employee scheduling and tracking. It's perfect for managing shifts and keeping everything on track.
Cons
The one thing I don't like is the unlimited advanced features for customizing schedules. It's a bit overwhelming.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Mid-Market, 500+ employees
“simple and User Friendly Interface”
Pros
Interface is really simple and convenient to navigate for me. Everything feels user friendly and easy to work with.
Cons
Timeout feature doesn't give me nearly enough time to complete what I am doing.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
7
Entertainment, 11-50 employees
Less than 6 months
“easy to check employee availability”
Pros
Appreciate how easy it is to see who's available for each shift throughout the week, all at once.
Cons
It didn't feel very user-friendly at first. I had to be shown twice how to move through it.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Mid-Market, 500+ employees
“Easy shift swapping for Time Off.. overwhelming notifications”
Pros
For me shift swapping features make it really simple to handle time off requests.
Cons
Interface is way too sensitive on my iPad, I'm constantly accidentally moving people's schedules with the slightest touch. Really need a dedicated iPad app that's less prone to these mishaps. Also getting bombarded with notifications for everyone in the company instead of just my own programs which gets overwhelming.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
7
Mid-Market, 500+ employees
“ADP sync issues with partial time-off requests”
Pros
staff can easily drop and pick up shifts whenever I needed. Makes scheduling way more manageable for whoever's handling the calendar.
Cons
ADP integration isn't simple when I approve partial time off requests, it completely erases the entire day in the system. Even worse if someone cancels their approved vacation in ADP, it remains wiped out here and doesn't restore properly. Really inconvenient workflow.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Mid-Market, 500+ employees
“Convenient Premade shifts”
Pros
Premade shifts feature is really convenient for me and the integration with Jonas payroll works smoothly for our workflow.
Cons
Interface can feel pretty cluttered at first glance. I think using clearer visual cues would help make things less overwhelming to navigate.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid-Market, 500+ employees
“comprehensive scheduling experience”
Pros
Okay, so here's my honest take� I really like how comprehensive the toolkit is and how easy everything feels to navigate. Building schedules happens incredibly quickly with all the available features plus booking time off and vacation days is simple. The whole experience has been fantastic!
Cons
Hard to find any real downsides to complain about from my perspective.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
small-Business, 11-50 employees
“Clear Visibility into Weekly Work Hours”
Pros
I can easily track my weekly hours and see the average amount I'm spending which gives me great visibility into my patterns.
Cons
Can be tricky when I am trying to add new team members.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
Mid-Market, 500+ employees
“simple interface with easy adoption, needs more scheduling controls”
Pros
Interface is really simple and our team has embraced it quickly. Everyone finds it easy to navigate and the learning curve was practically nonexistent.
Cons
I wish there were more day to day operational features like the ability to block out specific days so staff can't submit time off requests for those periods.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Enterprise, 500+ employees
“simple and Organized Dashboard”
Pros
The calendar sync feature is incredibly convenient, all my shifts automatically appear in my personal calendar. I really appreciate being able to duplicate recurring availability instead of entering the same information over and over. The homepage layout works well too, giving me quick access to everything I need in one place.
Cons
iOs widget disappeared after the system update which is really frustrating since it used to work perfectly. Now there's no widget option at all and I'd love to see this fixed. Both the widget functionality and the main homepage interface could use some improvements to be more user friendly on iOs devices.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
small-Business, 11-50 employees
“Mobile schedule sync Keeps Me Organized”
Pros
I can sync my work schedule directly to my phone which keeps me organized and helps me stay on top of everything throughout the day.
Cons
scheduling system is great but it could really use a copy paste function for employee shifts, would save me tons of time when setting up similar schedules.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
small-Business, 11-50 employees
“needs better shift schedule visibility”
Pros
I appreciate being able to view other positions within the Medical Department.
Cons
I wish I could copy shifts with employees from any previous week I choose not just the most recent one. It would also be helpful to have a history showing when schedules were created, posted and modified. When looking at the schedule by position, I'd prefer seeing who's assigned at a glance rather than having to click into each specific shift to find out who's working even just employee initials in the position view would help.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Enterprise, 500+ employees
“Effortless shift Reassignment for Teams”
Pros
The way it simplifies reassigning shifts for my team is fantastic. When I get swamped with requests during busy weeks, everything flows smoothly and effortlessly.
Cons
Color scheme is pretty bland, everything looks the same across different menus and screens which makes it confusing to figure out where I am in the system.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
small-Business, 11-50 employees
“easy navigation for time off requests”
Pros
Navigating through this is easy for everyone on our team. It's been really helpful for our small group when we need to request shifts or time off.
Cons
There's no option to view a full month's schedule for individual stores.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Mid-Market, 500+ employees
“smooth Integration”
Pros
Really easy to navigate for me and the ADP integration works easily.
Cons
setting up call offs requires me to manually pick specific times rather than just selecting preset shifts like 1st, 2nd or 3rd which slows things down.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Mid-Market, 500+ employees
“aligned admin interface”
Pros
The interface is incredibly simple and makes my job as an administrator much simpler to handle.
Cons
I can't add notes for specific shifts which is really frustrating!
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
small-Business, 11-50 employees
“simplified Multi Team schedule Management”
Pros
Managing employee schedules has become incredibly easy for me with this tool. Even when dealing with multiple teams and varying shift patterns, everything flows smoothly and takes the hassle out of what used to be a complex process.
Cons
sometimes notifications from the company don't come through even though I have enabled them.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Mid-Market, 500+ employees
“reliable schedule building tool”
Pros
Building schedules is incredibly quick in my opinion and the tool performs really well.
Cons
I think mobile app isn't as simple as it could be in certain areas.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9