Total 258 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

46%

4

Stars

38%

3

Stars

12%

2

Stars

3%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

T
Tamara

Hospital & Health Care, 51-100 employees

4.0

Still figuring this out

Pros

The mobile app is exceptionally convenient making shift assignments straightforward.

Cons

It appears that employees are unable to list their own shifts for coverage to those seeking additional hours. The requirement for someone else to perform this task can be timeconsuming.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

R
Ryan

Health, Wellness and Fitness, 500+ employees

5.0

Makes Scheduling a Breeze

Pros

The integration with ADP is a major advantage simplifying the import of employees into the correct locations and departments.

Cons

The presence of past and current employees sharing the same email can cause delays in the import process. However our representative effectively addresses this issue.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

M
Marianne

Hospital & Health Care, 11-50 employees

5.0

Survey Review

Pros

It's userfriendly offering a clear view of the work schedule and all schedulerelated details.

Cons

No comments to provide. The software is userfriendly for me making it perfect.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

M
meghan

Hospital & Health Care, 101-500 employees

5.0

opinion of make shift

Pros

I appreciate the app's ease and convenience allowing me to access my schedule and pick up shifts from my phone at any time.

Cons

It would be beneficial if there were more streamlined communication features within the app.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

C
Carletta

Hospital & Health Care, 500+ employees

4.0

Makeshift

Pros

The scheduling feature is highly practical providing visibility into workdays days off and vacation time.

Cons

There are occasional instances where users experience being locked out and unable to sign in.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

M
Melissa

Hospital & Health Care, 500+ employees

5.0

Great for staffing

Pros

Picking up shifts and synchronizing them with my phone is incredibly straightforward.

Cons

There are no complaints to voice. This app is excellent and I thoroughly enjoy using it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

K
Karina

Supermarkets, 500+ employees

4.0

Makeshift as a department supervisor

Pros

MakeShift serves as a simple means to create and share schedules with our staff seamlessly syncing with our ADP system.

Cons

It might be a misconception on my part but it would be valuable if I could input an employee's availability and their unavailable days would automatically reflect on the weekly schedule.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

S
stacey

Medical Practice, 500+ employees

4.0

Makeshift review

Pros

The most impactful aspect of MakeShift for our hospital is that employees can view their schedules and make requests without needing to call the staffing office or contact the unit. They can also swap shifts and request trades through the app and we can send announcements and individual messages as needed.

Cons

I would greatly appreciate the ability to view the history of removed shifts from employees' schedules and the option to reenable a trade if an accidental decline occurs and the dates are forgotten.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

M
Mounia

Hospital & Health Care, 500+ employees

4.0

It's fine

Pros

Having the ability to view all available shifts on my unit is highly beneficial.

Cons

It would be helpful to know if my manager has seen that I've bid on a shift.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

M
Maureen

Hospital & Health Care, 500+ employees

5.0

Ease of usage

Pros

It's a userfriendly straightforward tool providing an excellent method for tracking shifts and arranging shift changes if desired.

Cons

To be honest there's nothing I find unlikable about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

K
Kavin

Retail, 11-50 employees

5.0

Honest Review

Pros

Navigating to view available shifts is a breeze.

Cons

I did not encounter any issues or concerns while using this software.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

R
Roch

Health, Wellness and Fitness, 51-100 employees

5.0

Review

Pros

The userfriendliness and straightforward navigation are commendable.

Cons

Honestly I have encountered zero problems with the software.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

T
Tiffany

Hospital & Health Care, 51-100 employees

5.0

Overall Good App

Pros

Even staff members with limited tech skills find it easy to use.

Cons

One aspect worth noting is the absence of color coding for shift templates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

C
Coreen

Health, Wellness and Fitness, 101-500 employees

5.0

Make Shift mobile app

Pros

The mobile app is userfriendly and the website is also straightforward to navigate.

Cons

Not all functions are accessible through the mobile app.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

J
jesika

Recreational Facilities and Services, 101-500 employees

5.0

Works

Pros

All the options are selfexplanatory and easy to understand.

Cons

There is nothing about this program that I dislike.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

T
Tiffany

Health, Wellness and Fitness, 11-50 employees

4.0

MakeShift 101

Pros

MakeShift has significantly improved my scheduling experience offering easy access and compatibility across various devices. We primarily use it for our contractual employees and I find it very userfriendly for creating and distributing schedules based on weeks months or a specific number of days. Mobile access realtime updates scheduling communication and integration with ADP are some of the standout features of this software.

Cons

While I highly recommend it I'd prefer the app to notify me when someone wants to exchange shifts in addition to its current feature of notifying about available shifts.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

T
Taylor

Hospital & Health Care, 500+ employees

3.0

makeshift review

Pros

What I appreciate is the simplicity of viewing my schedule and requesting time off.

Cons

I have no concerns about using this software. It could be enhanced by allowing users to modify their own schedules and manage two schedules from one platform.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

7

R
Rajvir

Hospital & Health Care, 11-50 employees

5.0

Easy scheduling

Pros

It provides uptodate information on all shifts making duty management and mobile access quite convenient.

Cons

It's important to have more editing options and the ability to add notes.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

N
Norman

Health, Wellness and Fitness, 101-500 employees

5.0

Works well

Pros

This app stands out for its ease of use allowing me to track my shifts and schedule people without any hassles.

Cons

I haven't had any complaints to date.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

K
Kevin

Restaurants, 500+ employees

5.0

Helps me be always on time

Pros

Its userfriendly nature and realtime updates for scheduling changes are noteworthy.

Cons

It would be beneficial if there were an option to inform my boss when I change my availability for a particular day or week.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9