Hospital & Health Care, 51-100 employees
“Still figuring this out”
Pros
The mobile app is exceptionally convenient making shift assignments straightforward.
Cons
It appears that employees are unable to list their own shifts for coverage to those seeking additional hours. The requirement for someone else to perform this task can be timeconsuming.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Health, Wellness and Fitness, 500+ employees
“Makes Scheduling a Breeze”
Pros
The integration with ADP is a major advantage simplifying the import of employees into the correct locations and departments.
Cons
The presence of past and current employees sharing the same email can cause delays in the import process. However our representative effectively addresses this issue.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Hospital & Health Care, 11-50 employees
“Survey Review”
Pros
It's userfriendly offering a clear view of the work schedule and all schedulerelated details.
Cons
No comments to provide. The software is userfriendly for me making it perfect.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Hospital & Health Care, 101-500 employees
“opinion of make shift”
Pros
I appreciate the app's ease and convenience allowing me to access my schedule and pick up shifts from my phone at any time.
Cons
It would be beneficial if there were more streamlined communication features within the app.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Hospital & Health Care, 500+ employees
“Makeshift”
Pros
The scheduling feature is highly practical providing visibility into workdays days off and vacation time.
Cons
There are occasional instances where users experience being locked out and unable to sign in.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Hospital & Health Care, 500+ employees
“Great for staffing”
Pros
Picking up shifts and synchronizing them with my phone is incredibly straightforward.
Cons
There are no complaints to voice. This app is excellent and I thoroughly enjoy using it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Supermarkets, 500+ employees
“Makeshift as a department supervisor”
Pros
MakeShift serves as a simple means to create and share schedules with our staff seamlessly syncing with our ADP system.
Cons
It might be a misconception on my part but it would be valuable if I could input an employee's availability and their unavailable days would automatically reflect on the weekly schedule.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Medical Practice, 500+ employees
“Makeshift review”
Pros
The most impactful aspect of MakeShift for our hospital is that employees can view their schedules and make requests without needing to call the staffing office or contact the unit. They can also swap shifts and request trades through the app and we can send announcements and individual messages as needed.
Cons
I would greatly appreciate the ability to view the history of removed shifts from employees' schedules and the option to reenable a trade if an accidental decline occurs and the dates are forgotten.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Hospital & Health Care, 500+ employees
“It's fine”
Pros
Having the ability to view all available shifts on my unit is highly beneficial.
Cons
It would be helpful to know if my manager has seen that I've bid on a shift.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Hospital & Health Care, 500+ employees
“Ease of usage”
Pros
It's a userfriendly straightforward tool providing an excellent method for tracking shifts and arranging shift changes if desired.
Cons
To be honest there's nothing I find unlikable about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Retail, 11-50 employees
“Honest Review”
Pros
Navigating to view available shifts is a breeze.
Cons
I did not encounter any issues or concerns while using this software.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Health, Wellness and Fitness, 51-100 employees
“Review”
Pros
The userfriendliness and straightforward navigation are commendable.
Cons
Honestly I have encountered zero problems with the software.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Hospital & Health Care, 51-100 employees
“Overall Good App”
Pros
Even staff members with limited tech skills find it easy to use.
Cons
One aspect worth noting is the absence of color coding for shift templates.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Health, Wellness and Fitness, 101-500 employees
“Make Shift mobile app”
Pros
The mobile app is userfriendly and the website is also straightforward to navigate.
Cons
Not all functions are accessible through the mobile app.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Recreational Facilities and Services, 101-500 employees
“Works”
Pros
All the options are selfexplanatory and easy to understand.
Cons
There is nothing about this program that I dislike.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Health, Wellness and Fitness, 11-50 employees
“MakeShift 101”
Pros
MakeShift has significantly improved my scheduling experience offering easy access and compatibility across various devices. We primarily use it for our contractual employees and I find it very userfriendly for creating and distributing schedules based on weeks months or a specific number of days. Mobile access realtime updates scheduling communication and integration with ADP are some of the standout features of this software.
Cons
While I highly recommend it I'd prefer the app to notify me when someone wants to exchange shifts in addition to its current feature of notifying about available shifts.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Hospital & Health Care, 500+ employees
“makeshift review”
Pros
What I appreciate is the simplicity of viewing my schedule and requesting time off.
Cons
I have no concerns about using this software. It could be enhanced by allowing users to modify their own schedules and manage two schedules from one platform.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
7
Hospital & Health Care, 11-50 employees
“Easy scheduling”
Pros
It provides uptodate information on all shifts making duty management and mobile access quite convenient.
Cons
It's important to have more editing options and the ability to add notes.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Health, Wellness and Fitness, 101-500 employees
“Works well”
Pros
This app stands out for its ease of use allowing me to track my shifts and schedule people without any hassles.
Cons
I haven't had any complaints to date.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Restaurants, 500+ employees
“Helps me be always on time”
Pros
Its userfriendly nature and realtime updates for scheduling changes are noteworthy.
Cons
It would be beneficial if there were an option to inform my boss when I change my availability for a particular day or week.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9