Jackson E.
Computer Software, 101-500 employees
Less than 6 months
“Payroll errors caused costly disruptions
Pros
They act as an international EOR and I found payroll and benefits management for remote employees across multiple countries much more centralized but that's all the good I can say..
Cons
They committed multiple employment law violations and I find the repeated payroll errors caused serious disruption and extra costs for our business.
Rating Distribution
Ease of use
5
Value for money
3
Customer Support
2
Functionality
3
Rosario
Food & Beverages, 1-10 employees
Less than 6 months
“They charged before onboarding began
Pros
I really can't say much because Thematic began charging us before the onboarding process even started, which left a poor first impression.
Cons
There have been no clear answers or resolutions so far. In short I did not like it at all!
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
1
Functionality
2
David
Hospital & Health Care, 101-500 employees
Less than a year
“Better avoid it and look elsewhere
Pros
I cant think of anything. There is nothing good about this product as it does not perform well in any area.
Cons
They consistently got the payments wrong, creating liabilities for the employees,and then refused to fix anything. We were passed from one employee to another, none of whom knew what they were doing yet they all promised to help. We spent over 100 hours trying to get things working correctly. When we tried to leave, they refused to return our deposit. In the end we had to involve lawyers to get the money they took back.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Frances June
Medical Practice, 51-100 employees
Less than 6 months
“Slow service and confusing responses
Pros
I am not sure what I like most about it since my experience with it has been terrible.
Cons
Their customer service is extremely slow. Once I inquired about my pay for a freelance contract and a rep told me I had not started yet so I would not be paid, which was incorrect because my pay was already being processed. Another time I asked about adding dependents to my insurance and it took them a week to respond with no useful information. I was simply told to send an approval to add dependents, which was the exact question I asked.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
1
Functionality
3
Patricia
Architecture & Planning, 1-10 employees
Less than 6 months
“User-friendly but weak support
Pros
The software is user-friendly although some features seem to not function as I expected.
Cons
Well the response from customer support is very slow.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
2
Functionality
3
Vielka
Pharmaceuticals, 101-500 employees
Less than 6 months
“Stress-free accounting tool
Pros
I really like this software for accounting. It saves me time, keeps everything clear and makes financial work feel stress-free.
Cons
No complaints as it's a really good app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tyron
Information Technology and Services, 11-50 employees
Less than a year
“exceptional service and great features
Pros
Multiplier offers exceptional customer service and provides a wide range of features that continue to expand.
Cons
There is nothing negative to mention. It is continuously adding features to help our business grow and manage our team more effectively, plus they offer excellent customer support.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nadeem
Media Production, 500+ employees
Less than 6 months
“Simple steps, responsive team
Pros
It is simple to use and implement. The steps are also clear and most importantly, the team is very responsive and quick to assist.
Cons
No additional comments to add here.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Illka G.
Public Relations and Communications, 11-50 employees
Less than 6 months
“Legally hire globally with full benefits
Pros
Working in a virtual team I've found this tool allows me to legally employ people with full local benefits on a long-term basis across different countries. It handles all the complex compliance and payroll details so I can focus on building my team instead of navigating international employment laws.
Cons
Upfront payment is substantial and I find the monthly fees add ongoing expense.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
10
Functionality
10
Aisha Umer C.
Not Specified, 1-10 employees
Less than 6 months
“feasible interface and excellent support
Pros
Customer service is excellent and I find the interface very convenient and easy to navigate.
Cons
There was back-and-forth with customer service and I find some policy clarifications could be smoother.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
Gabriel M.
Food & Beverages, 11-50 employees
Less than 6 months
“Fast onboarding and simple process
Pros
The quick turnaround and responsiveness really impress me as every request is handled almost immediately. I also find onboarding talent incredibly simple with zero hiccups along the way. It makes bringing new people on board feel effortless and stress-free.
Cons
This platform is strong and I find its features promising for future updates.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Food Production, 500+ employees
Less than a year
“efficient for scaling APAC teams
Pros
Building distributed teams across the APAC region is simple and I find the platform very efficient for scaling quickly.
Cons
I haven't noticed any cons and I find the platform overall very reliable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bianca H.
Computer Software, 101-500 employees
Less than 6 months
“Reliable global hiring
Pros
The employment solution is reliable and I find it handles global hiring without needing to set up separate entities.
Cons
Self-service capabilities are still improving and I find the customer support team exceptionally helpful and responsive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Vaibhav P.
Design, 11-50 employees
Less than 6 months
“speeds up employment processes
Pros
Onboarding talent rapidly has been easy and I find the platform speeds up employment processes considerably.
Cons
No issues so far and I find the product enjoyable and easy to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jeff C.
Not Specified, 11-50 employees
Less than a year
“Remote hiring in Vietnam/Indonesia is easy
Pros
Employees in Vietnam and Indonesia were onboarded effortlessly and I find remote hiring feasible and hassle-free.
Cons
Nothing negative comes to mind and I find the platform highly functional.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Niharika S.
Human Resources, 500+ employees
Less than a year
“Detailed, prompt support
Pros
Responses from the team are detailed and prompt and I find their support highly dependable.
Cons
We haven't found any drawbacks and I find the platform remarkable and evolving.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sarah R.
Telecommunications, 101-500 employees
Less than 6 months
“makes hiring in India simple!!
Pros
it provided the exact solution I needed and I find hiring talent in India much easier with their platform.
Cons
No cons reported and I find the system works well for our current needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kartik M.
Financial Services, 11-50 employees
Less than 6 months
“Flexible service, adapts to use cases
Pros
Customer service is flexible and I find the platform adapts well to our specific use cases, covering all countries and payment types.
Cons
The cost could be more competitive and I find the per-transaction pricing a bit steep.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Oriane D.
Financial Services, 101-500 employees
Less than 6 months
“overall smooth experience
Pros
Full-time employee onboarding is quick and I find support from Piyush Shekhar particularly helpful.
Cons
No issues observed and I find our experience with this tool smooth so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nik Mahirah N.
E-Learning, 101-500 employees
Less than 6 months
“User-friendly, easy contract downloads
Pros
Support is unmatched and I find the platform very user-friendly, with draft contracts easy to download whenever needed.
Cons
Continuous improvements are evident and I find the updates add real value.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sunil K.
Banking, 101-500 employees
Less than a year
“Tailored solutions and rapid onboarding
Pros
The team is highly attentive and I find their tailored solutions allow potential hires to be onboarded in minutes.
Cons
I can't think of any negatives and I find the user experience feasible.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Debbie M.
Marketing and Advertising, 11-50 employees
Less than 6 months
“easy navigation with responsive support
Pros
Navigating the site is easy and I find the support team responsive, friendly and very helpful with queries.
Cons
Nothing to report so far and I find the initial onboarding process went very well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10