myStaffingPro Reviews

Pros

The tracking process, starting from the initial application to the job offer, is excellently organized. It is mobile-friendly and seamlessly integrates with other PayChex products.

Cons

Certain aspects of the navigation are not intuitive, and since this is potentially the applicant's first experience with the company, it would be beneficial for it to proceed seamlessly. Furthermore, as we expanded and opened more locations, we eventually outgrew this program.

Pros

For roughly four years, we used it as a solid and basic ATS. It was easy to use, sent status notifications, stored employee files and connected with our core system.

Cons

Putting reports together could have been simpler, dashboard information was lacking and we wanted more functionality overall.

Pros

Employee information is neatly organized making it easy to access and use. Overall, satisfied with the product!

Cons

Navigating back to a previous page was somewhat difficult, as I recall.

Pros

Applicant tracking keeps all candidates organized and makes it quick to find someone. The training videos are useful and saved searches let you narrow things down by the experience you need, such as sales candidates. It works well on mobile and connects with other Paychex products, including payroll which reduces manual data entry.

Cons

It costs a little more than some alternatives though the features make the price worthwhile.

Pros

I like the idea behind it most which is that it should make onboarding easier. But apparently that's too much for them!

Cons

Errors happen regularly and they shift responsibility to their partners. There's no way to upload large lists, customer support is poor, the software has too many glitches and some buttons and options don't work.

Pros

Our onboarding process is much more organized and it pairs well with Paychex Flex. Customer service is also quick to respond and helpful!

Cons

Moving between onboarding steps, such as completing an I-9 and then moving into payroll, could be simpler but works fine as is as well. New hires run into registration problems more often than they should.

Pros

They're very open to hearing about your needs and concerns, then working with you to find a solution. Unlike some of our other HR systems, myStaffingPro has kept the same dependable support team over time.

Cons

Nothing in particular comes to mind as a con

Pros

Love how i can send applicant information in bulk to managers through HM Portal and receive their feedback. It makes things easier

Cons

We expected the community based organization feature to let us add contacts and quickly share job postings with them. Instead, their information has to be entered for every requisition which wasn't how we thought it worked.

Pros

After six years with MyStaffingPro, I've been able to customize it to our organization's needs and it continues to improve how efficiently I work. When I send my representative a suggestion or question, I get a helpful response quickly. Customization makes my job easier, candidates can sign up for email alerts about openings and I can set up statuses that trigger automated emails with details, survey links and attachments. I can also save documents and notes to track progress on each candidate and position. We recently added an onboarding process that lets candidates complete their paperwork online quickly and easily.

Cons

Reporting could be more user-friendly. I'd appreciate an improvement in that area but at the moment I don't use the reports at all.

Pros

myStaffingPro's team is consistently available and ready to answer any questions I have!

Cons

Since I'm new to using it, I'm still getting familiar with the system. No issues so far though I sometimes forget some requisition setup steps because I don't use it regularly.

Pros

It feels efficient, took hardly any effort to implement, comes with superb customer service and is priced very fairly.

Cons

I have nothing negative to say right now, all was well..

Pros

MSP handles my job postings and applicant tracking well. The disqualifying questions are especially useful for ruling out candidates I don't need to review. Reports appear comprehensive though after only a year with the system, I haven't had much chance to explore them. I also appreciate the resume parsing and automatic email delivery, as well as the "Register here for future openings" option for candidates. Most importantly, the staff have been patient and kind whenever we've run into problems and needed help. Their customer service is much appreciated.

Cons

It takes time to get familiar with the system and some basic features I need for my work are missing. For example, if someone leaves the initial application unfinished and later returns to complete it, their status still appears as "Incomplete." Disqualified candidates also can't upload a resume, a limitation we're working on which frustrates them and means we can't save resumes to search for future positions. When candidates reopen an application, their uploaded job information appears to be gone so they have to enter it all again. Candidates have also told me the system isn't very user-friendly and takes a lot of time.