
Neocase HR Reviews
Total 8 reviews
4.1
All reviews are from verified customers
Rating Distribution
5
Stars38%
4
Stars38%
3
Stars25%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Anonymous
Mid-Market, 500+ employees
“superb service quality
Pros
I really like how this works for our customer-facing staff. It's a perfect mix, simple enough for anyone to use but powerful enough to handle the variety of situations we face. The implementation went so much smoother than other software we've tried and the Workday integration was way easier than expected.
Cons
Sometimes when issues get escalated to their cloud team, the response time isn't great. I've had a few headaches trying to update the system.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Marianna Y.
Mid-Market, 500+ employees
“a feature-rich HR solution
Pros
This has been a game-changer for our HR team when it comes to managing the workforce. Everyone across all departments now has access to the right resources and clear goals. The employee portal and security features are top-notch, giving HR tons of control. The dashboards and reports are helpful too.
Cons
Working with employee data and pay scales took way more time and effort than I expected which ended up slowing down some of our HR processes.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Anonymous
Enterprise, 500+ employees
“easy-to-manage daily tasks
Pros
I love the dashboard's clean design. Plus, the range of features is very impressive.
Cons
I have not had any major issues yet but I'll definitely update if anything pops up.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Small-Business, 11-50 employees
“Complete HR & Finance Solution
Pros
The interface is easy to use & the app's functionality is really good. Everything is built right in, so it's super convenient.
Cons
I haven't found any big problems so far, though I'm sure there might be a few minor ones that show up down the line.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mohamed M.
Mid-Market, 500+ employees
“excellent free employee management solution
Pros
Managing my team and trainees has never been easier. This software has delivered exactly what I hoped for and more. It's really exceeded my expectations.
Cons
No major issues or frustrating experiences with this tool yet. It's really helped me reduce recruiting costs and align the whole process effectively.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gautam K.
Enterprise, 500+ employees
“Perfect for my needs
Pros
The tracking and organizing features have made a huge difference in managing our workload. This HRIS fits perfectly with how we operate and I love how it cuts down on all the manual tasks. The user interface is very interactive and makes everything feel very simple and smooth.
Cons
When I'm creating multiple cases, I can't select them all at once. I have to handle each one individually which takes a lot of time. Other than that, I don't really have any complaints.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Sanyam G.
Enterprise, 500+ employees
“simple interface but complex integration
Pros
It's saved me a ton of time by cutting down on manual work for employee-related tasks. Plus, the interface is so easy to use and it makes everything smooth.
Cons
The payroll update process for staff isn't very smooth and getting everything integrated can be very complex.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Anonymous
Mid-Market, 500+ employees
“good but not efficient
Pros
I can easily stay on top of all the work and issues that come my way which helps me stay organized and efficient.
Cons
Creating multiple cases one by one is really tedious because there's no bulk creation option. It slows things down when I've got several to set up.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7