Overview
Neocase HR helps organizations manage employee requests, documents, and workflows across global teams. Its automation and self-service tools support faster resolutions and consistent service. While reporting options may feel limited, the platform’s visibility and structure remain valuable for HR departments.
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Starting Price
Custom
Neocase HR Specifications
Employee Information Management
Recruitment and Applicant Tracking
Performance Management
Attendance and Time Tracking
What Is Neocase HR?
Neocase HR is a cloud-based platform that is built for mid-sized to large enterprises managing HR services across multiple locations. It is commonly used in shared service environments and support consistent handling of employee inquiries and HR operations. The platform offers features such as case management and a self-service portal. It helps teams handle high request volumes, reduce repetitive tasks, and deliver timely support while maintaining service quality across departments.
Neocase HR Pricing
Neocase HR software offers customized pricing based on business size, required modules, and deployment needs. Plans are tailored to match organizational requirements.
Neocase HR Integrations
The software supports integration with multiple systems and platforms, such as:
- Dayforce HCM
- Cegid
- Workday
- Oracle HCM
Who Is Neocase HR For?
Neocase HR is ideal for a wide range of industries and sectors, including:
- Pharmaceuticals
- Education
- Real estate
- Healthcare
Is Neocase HR Right For You?
Looking for a platform that makes service delivery easier and supports large, spread-out teams? Neocase HR minimizes manual work, accelerates request processing, and boosts consistency across departments. It assists HR teams in handling high volumes of inquiries, standardizing workflows, and enhancing employee satisfaction.
The platform ensures compliance with statutory, regulatory, contractual, and global standards, including GDPR and ISO 27001. Trusted by organizations such as Framatome and Nordson, it is designed to enhance HR operations and grow with the organization.
Still not sure if Neocase HR is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.
Neocase HR Features
HR teams can manage all employee inquiries, whether it is related to payroll, leave, or compliance, within a unified platform. With full visibility into each case’s history, priority, and status, support agents resolve issues faster and more accurately. This ensures consistent case resolution and clearer communication across teams, enhancing service accuracy and agent collaboration.
ENeocase HR features employees’ access to HR services through a responsive, branded portal accessible on any device. Personalized content allows individuals to find answers, submit requests, and track case progress on their own. This decreases the workload on HR staff and boosts employee satisfaction by providing instant access to support.
With a no-code process editor, HR teams can automate routine tasks like telecommuting or onboarding without needing IT support. Personalized catalogs let employees and managers initiate processes on their own. This flexibility empowers HR to work independently, speeds up response times, and improves the consistency of service delivery.
Organizations manage complaints, disciplinary actions, and investigations via preconfigured workflows, embedded safeguards, and audit-ready documentation. Each case remains confidential and compliant with regional regulations, helping HR teams handle sensitive issues reliably and ethically.
Service teams monitor case volumes, SLA compliance, and resolution metrics using interactive dashboards that display standard reports. Insightful visuals help identify trends, bottlenecks, and opportunities for improvement quickly, supporting informed decision-making and continuous optimization of HR performance.
