Ingrid W.
Not Specified, N/A employees
“Support you can count on”
Pros
Whenever questions come up, the staff is there with helpful support.
Cons
No negative points.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Tracy C.
Not Specified, N/A employees
“simple payroll for every user”
Pros
The software is very user friendly.
Cons
A few parts aren't always as clear as they could be. For example, with vacation pay, when paying everything out it shows a zero which can be pretty confusing the first time you run into it.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Gillian C.
Not Specified, N/A employees
“Easy payroll once configured”
Pros
Once everything is set up, navigating the system and processing payroll is easy.
Cons
There are still a few quirks and handling anything beyond regular earnings can take some awkward navigation.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Nancy M.
Not Specified, N/A employees
“A great starting point for payroll”
Pros
This software is pretty easy to use especially for anyone who is just launching a business. It also comes with a wide range of useful reports that really help with keeping track of things.
Cons
Only downside, in my opinion, is the part where you have to close out a month while generating payroll. That section can be a bit confusing and it separates the source deduction amounts by each pay period instead of by month. Since we pay monthly, it would be much more useful if the total deductions for the 2 or 3 pay periods were combined into one amount for submission.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aly D.
Not Specified, N/A employees
“Best software from day one”
Pros
Getting started with it was very easy and the overall interface is really easy to use.
Cons
I haven't run into any issues so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ange T.
Not Specified, N/A employees
“Payroll control with vacation tracking”
Pros
Having full control over our payroll has been a big plus and the vacation tracking is really helpful too.
Cons
Reporting still needs some work. A few reports are only available in PDF and every report should really be downloadable in Excel.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
