Total 10 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

40%

3

Stars

0%

2

Stars

0%

1

Stars

10%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

KF

Kate F.

Mid Market, 51-100 employees

1.0
September 2024

Major support issues and lack of integrations

Pros

The customization options are good. Being able to build your own forms, set up process flows and configure permission levels really shows how capable this system can be.

Cons

Customer support is really lacking. You're basically left to figure everything out yourself when trying to use the system. There are hardly any integrations with other software and it seems like they've stopped making updates or improvements altogether.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

A

Anonymous

Mid Market, 101-500 employees

5.0
May 2022

manages team collab across departments

Pros

This platform has become essential for my daily workflow. I can easily track my active goals and 1-on-1 meetings with team members, plus see how everyone collaborates toward shared objectives. The onboarding feature is a real time-saver for my transformation project. I just share the onboarding pack with new hires and the system handles everything while letting me monitor their progress through training.

Cons

I can't think of anything negative right now, though I'm hoping the team keeps adding exciting new features like that parallel feedback function they just released.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 51-100 employees

4.0
May 2022

Transformed how we handle HR tasks

Pros

I've completely transformed how we handle HR with this platform. It let me create custom modules for onboarding, performance tracking, engagement and employee development. What really impressed me was being able to fine-tune each process based on actual feedback from our team members.

Cons

It is quite complicated to get started with. Took me a while to figure out how it all works. Once you get the hang of the basics though, you realize there's alot of power under the hood. We ended up needing extra training sessions with our team to really get everyone up to speed.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

10

Functionality

9

BM

Bibiana M.

Mid Market, 51-100 employees

4.0
August 2021

Brought transparency to our operations

Pros

Working with this collaborative platform has really helped our team stay on track with processes and brought much needed transparency to our company operations. The performance management features and overall functionality work exactly as intended.

Cons

Managing projects becomes tricky when you have multiple project managers involved, there's often confusion about who's handling what and coordination gets messy.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

MB

Michael B.

Small Business, 11-50 employees

4.0
July 2021

Powerful tool

Pros

Its powerful functionality really stands out to me. Their new app store works as a command center where different teams across the company can discover and build solutions adjusted to their specific needs, all while keeping access to broader company processes like onboarding and surveys.

Cons

The massive amount of features can feel pretty overwhelming when you first start using it. I'd suggest rolling out just three or four apps initially so your team doesn't get swamped trying to learn everything at once.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Small Business, 1-10 employees

5.0
July 2021

reallt boosts performance

Pros

I really appreciate how this platform helped boost our team's performance by spotting top performers and spreading their best practices around. The goals and feedback features are great to work with and we just started using the engagement surveys, when you combine those with 360 feedback, the insights you get are incredible.

Cons

The only thing I can think of is wanting more customization options for the well-being surveys we send out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JK

Jenny K.

Mid Market, 101-500 employees

5.0
June 2021

Easy to modify workflows

Pros

Love how this platform handles everything from bringing new hires on board to managing departures. It's helped us consolidate our HR systems significantly, which has been a huge win for our company. The interface is well-thought-out, making it simple to stay on top of where things stand in any given process. What I really like is how simple it is to modify workflows and adjust settings when needed.

Cons

While it's on the pricier side with the basic package starting at $299 monthly, we did get a nice discount when we switched to yearly billing.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

SS

Sophie S.

Mid Market, 51-100 employees

5.0
June 2021

Amazing performance management

Pros

The performance management and employee engagement features are so good. They handle OKRs, check-ins, 360 feedback and surveys all in one place. I've cut down significantly on the weekly and monthly time spent gathering and analyzing data. This tool has given us real insight into what drives our employees and their actual needs. Now I can easily spot both high performers and those who might be struggling.

Cons

The app works great but I wish there were more frequent updates about new features and improvements.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 101-500 employees

4.0
June 2021

keeps communication flowing and simplifies feedback

Pros

This tool keeps communication flowing between everyone from employees, managers to coworkers. The interface feels welcoming and makes giving and receiving feedback simple through different options like recognition, 360 feedback and check-ins. Everything feels quick and enjoyable to use!

Cons

Support could respond a bit faster when we need help, but overall they've been there for us.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

A

Anonymous

Mid Market, 51-100 employees

5.0
August 2020

flexible tool with excellent support team

Pros

I've been working with this tool for over a year and honestly, it's been impressive. Its flexible and simple to get the hang of. What really stands out is the support team, they're always ready to help with requests and guide us through implementing new applications. We began with Performance Apps, then expanded to Engagement and Onboarding modules. It's really helped us organise our HR processes and cut down on the number of different software solutions we were juggling as a company.

Cons

I can't really think of any major issues. I know the team is developing a succession planning feature, which I'm looking forward to seeing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10