Mid-Market, 500+ employees
Less than a year
“Efficient accounting systems”
Pros
Proliant makes onboarding a smooth process and the platform is easy to use and understand. I also really appreciate how well it connects with accounting systems.
Cons
It can sometimes be challenging to get responses from representatives, but most of the time, replies are fairly quick.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Mid-Market, 500+ employees
More than a year
“Simple payroll and HRIS”
Pros
The payroll and tax functionalities in Proliant are reliable. Having a strong Account Manager enhances the overall experience significantly.
Cons
The implementation process and issue resolution have been slower than I expected, and the HR features feel limited. There were some difficulties with account team hand-offs, but we now have a reliable Account Manager.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
6
Small-Business, 11-50 employees
More than a year
“Easy to use”
Pros
Whenever I need clarification or assistance, there is always someone readily available to help me obtain the necessary information.
Cons
Since this is new to me, I am still learning how to use it, but it is quite easy to figure out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Mid-Market, 500+ employees
Less than a year
“Proliant never fails!”
Pros
Switching to Proliant from our previous payroll company has been incredibly refreshing. Having a dedicated account manager instead of relying on a help-desk ticketing system is a game-changer. The platform offers numerous integrations and is exceptionally easy to navigate.
Cons
The only drawback I have noticed is that NovaTime feels a bit outdated.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid-Market, 500+ employees
More than a year
“I love it”
Pros
Proliant's communication and efficiency stand out to me. They handle payroll imports as well as files for additional hours and bonuses, which significantly reduces the need for manual data entry. The site is flexible and I can quickly access detailed reports. It is convenient to issue checks in-house, and they are automatically reported with payroll. Payroll checks and direct deposit stubs are delivered directly to our locations, while employees enjoy online access to check stubs and W-2s. Onboarding for new hires is straightforward, reducing paper usage. Also, signing up for the garnishment service has been beneficial.
Cons
There is not much to complain about, but having better reports for 401k would be an improvement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Enterprise, 500+ employees
Less than a year
“Simple for novice users”
Pros
It is very user-friendly. Employees can easily complete their tasks, and the system provides clear guidance every step of the way.
Cons
Honestly, I cannot think of any downside at all!
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
9
Small-Business, 11-50 employees
Less than a year
“Great support with quick action”
Pros
Customer service always responds promptly, and I have found the website remarkably easy to use.
Cons
It does not integrate with our 401k program.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Enterprise, 500+ employees
More than a year
“Economical payroll solutions”
Pros
Proliant simplifies payroll management by providing all required reports, with fees included in the contract. Whenever assistance is needed, I can reach a representative immediately.
Cons
Payroll is very smooth, but when a new person is assigned to our account, the process can take more time. We recently transitioned after working with the same person for several years, and while the team is helpful, the change required some adjustments.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Enterprise, 500+ employees
More than a year
“Reliable time and benefits service”
Pros
The user interface is simple and shows all the important information clearly. It is very easy to move around the system.
Cons
I wish the time management feature was a bit more advanced.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
7
Small-Business, 11-50 employees
More than a year
“Good support team”
Pros
What I appreciate most about Proliant is their incredible team. Both their implementation and customer service teams are exceptionally helpful and ready to step in whenever needed. While there were some challenges during implementation, the customer service team consistently provided support and ensured we felt confident throughout the process.
Cons
It would be helpful if some employee interfaces were more customizable for administrators, especially when adding new employees or viewing their information at a glance.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
10
Functionality
6
Mental Health Care, 500+ employees
More than a year
“Proliant multi use”
Pros
Proliant is our go-to tool for onboarding new staff, managing benefits, and talent acquisition. Having everything consolidated in a single tool is fantastic, and it's incredibly user-friendly. It greatly aids our hiring managers within talent acquisition by providing easy access to resumes for their positions without relying on HR for filtering.
Cons
It would be more convenient if the software kept me logged in for a longer duration instead of logging me out quickly.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8