Total 305 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

61%

4

Stars

33%

3

Stars

5%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Mid Market, 51-100 employees

5.0

Dependable but feels dated

Pros

I've found this to be very simple and dependable from day one. The interface feels friendly and I never have to worry about it letting me down when I need it most.

Cons

The graphics could definitely use an upgrade, they're basic and not very visually appealing.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Enterprise, 500+ employees

4.0

great for planning, confusing for part-time

Pros

I find this platform really user friendly. The 'Estimated Balance on a Specific Date' feature has been incredibly valuable for helping employees plan their holidays effectively. What I particularly appreciate is the 'at a glance' calendar and it makes checking who's available or away quick and easy which is essential for our holiday and resource planning. The 'Time-Off Summary' function is another standout feature that provides useful information, including a comprehensive summary of all time-off requests whether they're approved, pending, rejected or cancelled and you can customize it for any time period you need.

Cons

Main issue I've run into is with partial day bookings and the system defaults to a standard 7.5-hour workday which gets confusing when employees have different schedules. For example, if someone works 8-hour days instead of the standard 7.5, they still have to enter 3.75 hours for a half-day even though there actual half-day should be 4 hours. It's not a huge problem but can be a bit frustrating to use.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

GL
Gregory L.

Enterprise, 500+ employees

5.0

Very helpful for our whole team

Pros

Seeing everyone's schedule has been very helpful for coordination. The interface is simple and user-friendly for our entire team. I really appreciate how simple it makes tracking my time off whether it's PTO, vacation, sick days, or bereavement leave, everything is clearly organized and easy to monitor. Submitting timesheets every Friday couldn't be more simple The automatic reminder emails on Fridays are a lifesaver when someone forgets to submit there timesheet.

Cons

I can't think of much I dislike about this platform. The "Special Dates" section could use some work though that might be an internal issue on our end. The documents page feels pretty useless right now since it's just sitting there empty. Maybe there's a way to pre-load some documents or make it more functional? Again, this could be something our company needs to handle rather than a platform issue.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

CP
Crystal P.

Mid Market, 101-500 employees

4.0

clear tracking, needs auto alerts

Pros

I can see exactly how much time I've used and what's remaining which keeps everything transparent between me and my employer. Working with our new HR Manager has become much smoother since I can easily track my tasks and understand exactly what's expected of me.

Cons

The HR manager can't locate any trigger functionality. Some of my tasks depend on others completing their work first before I can start mine. Working remotely would be much more efficient if there was a way to automatically notify me when Employee "X" finishes there part so I'd know when to begin my tasks.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

DH
Desmond H.

Mid Market, 51-100 employees

4.0

Clean look but calendar is cramped

Pros

Its a very user friendly tool and the interface looks clean and professional. Getting email reminders a few days before holidays or time off is super helpful for planning my schedule ahead of time.

Cons

Those monthly calendar boxes are way too cramped when multiple people take time off during popular vacation periods. Makes it really hard to get a clear picture of how many people will be out on any given day.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

HN
Hemanth N.

Small Business, 1-10 employees

5.0

smooth but setup takes forever

Pros

Interface is smooth, I can easily jump between different sections without getting lost. Managing time off, holidays and employee documents feels effortless. I really appreciate getting email notifications whenever my time-off requests get approved or rejected. The customer support team has been fantastic whenever I've needed help. What I love most is the flexible pricing where we only pay for the modules we actually use.

Cons

Setting up user profiles on the backend is VERY time-consuming at first. But once you get through that initial setup, updating profiles later isn't too difficult.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

ZM
Zhaorong M.

Enterprise, 500+ employees

5.0

Clear & simple to use

Pros

The interface is really enjoyable to work with, everything feels clear and simple. There's basically no learning curve which I appreciate since I can jump right in and get things done quickly. From my perspective as someone who actually uses this day-to-day (not managing it), the user experience is spot on.

Cons

The login process can be a bit confusing since it still asks for a company ID even though we're using our own subdomain. I feel like this should auto-populate to make things smoother. Thankfully it remembers my preferences so I only deal with this when setting up a new computer.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

KO
Kelsey O.

Mid Market, 51-100 employees

4.0

convenient but looks basic

Pros

Having everything consolidated in one place is convenient and the automatic time-off tracking saves me so much hassle. This is honestly the most comprehensive yet user-friendly system I've worked with.

Cons

Sometimes the interface can feel very basic compared to newer platforms and there could be more customization options for different company needs.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

EC
Elizabeth C.

Mid Market, 51-100 employees

5.0

Simple platform with great time-off features

Pros

I really appreciate how easy this platform is to use & it's refreshingly simple compared to other systems I've used. The time-off feature is particularly well thought out since you can select specific hours for partial days, not just full dates. Being able to see my remaining balance and what it'll be after requesting time off takes the guesswork out of planning. The calendar view is useful for tracking both past leave and upcoming scheduled days.

Cons

I don't really have any major issues with it. Not sure if there's a mobile app available but that would be really useful. Also it would be great to have notification settings for supervisors since if your manager doesn't check the system regularly, you end up having to remind them to approve your time-off requests.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid Market, 101-500 employees

4.0

helpful but needs reminders

Pros

The calendar view for time off requests is really helpful when I'm planning my schedule for upcoming jobs. I also appreciate the table that shows remaining days for each category like sick leave and vacation time.

Cons

The approval process could really use a reminder feature, maybe a weekly nudge button after the first week passes without a response. Too many requests seem to get forgotten otherwise.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

DT
David T.

Mid Market, 51-100 employees

5.0

Simple and saves time

Pros

I find this platform very simple to use. It eliminates the frustration of hunting down my supervisor for simple requests. Plus I can check my remaining vacation days whenever I need to without any issue.

Cons

I have not run into any real issues with this platform. The only thing is you need internet access to use it but that's pretty standard these days. If connectivity becomes a problem, a quick phone call usually sorts things out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SB
Savannah B.

Mid Market, 51-100 employees

4.0

Smooth but looks cluttered

Pros

The time submission and approval process is incredibly smooth! It's been a huge help when I need time off, my manager can quickly approve requests or reach out if there's any issues to discuss.

Cons

The interface feels a bit cluttered and could use some simplification. With so many moving parts on screen, I think it would be much easier to use if everything was organized into seperate tabs instead.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JS
Joanna S.

Mid Market, 51-100 employees

4.0

great calendar, needs shared access

Pros

Everything shows up in one place, upcoming birthdays, events and my time off requests all on the same calendar. It's simple enough that you don't need to be tech-savvy but still lets you stay organized and keep track of details.

Cons

I wish there was a way for my husband and I to share the same account but currently that's not possible which is very inconvenient.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

HD
Heather D.

Enterprise, 500+ employees

4.0

Easy to use but no rollover info

Pros

It is so simple and easy for me to use. I love that I can check my remaining time-off balance anytime, which is very convenient. The shared team calendar is fantastic because it lets me see everyone's schedules at a glance. And the best part is that submitting a request goes directly to my manager, making the whole process feel completely smooth for me.

Cons

The lack of visibility into PTO rollover from year to year is frustrating. I end up using all my vacation days by December because I have no idea what will carry forward.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

AC
Amanda C.

Mid Market, 51-100 employees

5.0

makes time-off management simple

Pros

Time off management couldn't be simpler, requesting and tracking vacation days is siimple and I can easily see what's available versus what's already scheduled. The whole process feels aligned and having everything centralized in one convenient spot makes handling these tasks very easy.

Cons

I honestly can't think of anything negative to say about this platform. Everything has been amazing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SM
Stephanie M.

Mid Market, 51-100 employees

5.0

Easy signup, no complaints

Pros

The signup process is so easyy which I really appreciate. Many folks get turned off right away if the initial registration is too complicated!

Cons

Haven't run into any real issues with this system so honestly I can't think of anything negative to mention!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

WP
William P.

Mid Market, 101-500 employees

5.0

everything is right where you need it

Pros

Everything's laid out in a way that just makes sense. When I log in, all the key info is right there waiting for me and if I need to dig deeper into something, it only takes a couple clicks to find what I'm looking for.

Cons

Nothing really bothers me about this, it's simple and gives me the info I need without any issue Finding what I'm looking for is simple which I appreciate in any tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LK
Lindsey K.

Enterprise, 500+ employees

4.0

Simple but one feature is hidden

Pros

I appreciate being able to view my time off summary both what I've used and what's scheduled ahead plus the balance breakdowns for each category. Submitting time off requests is pretty simple too.

Cons

It's really hard to locate the feature that shows future PTO balances, I can never figure out where to find it when I need to check how many hours I'll have available down the road.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

AJ
Alex J.

Mid Market, 101-500 employees

4.0

Great for scheduling, frustrating day-off selector

Pros

Really like how easy it is for organizing our schedules. The website format works great for communicating with coworkers and I've tried other platforms that were just confusing.

Cons

The day-off selection format is frustrating and the boxes are tiny and its hard to tell which specific day your actually trying to request. Everything else about the system works well though.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

A
Anonymous

Mid Market, 51-100 employees

4.0

hard to see my total time

Pros

This is a very user friendly solution. I appreciate that there aren't any unnecessary features cluttering things up when I need to request time off or check the holiday calendar.

Cons

I don't like how the vacation balance shows monthly increments instead of just displaying my total yearly balance upfront. When I need to check how much time off I have left for the year, I have to dig into the time off summary section which is annoying.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9