Anonymous
Enterprise, 11-50 employees
“tracking feels overwhelming
Pros
I find the AI implementation very helpful when writing answers. It keeps me from making spelling mistakes which is awesome!
Cons
tools for tracking goals and objectives a bit unrealistic. Its like I am being monitored all the time which can be overwhelming.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
Jose A.
Enterprise, 500+ employees
“friendly but takes time to learn
Pros
It is so easy to use! It helps me gather feedback, track engagement and get clear insights. the tools are super user friendly and their customer support is great!
Cons
Sometimes, using certain features takes a little extra time to figure out but overall the experience is smooth and efficient.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Small-Business, 500+ employees
“Helps track goals and stay connected
Pros
I love using It... It lets me track my goals, add comments and updates and show my progress. My manager can see where I am at and leave comments too. Plus I can track my 1:1's and add things I want to discuss which is shared with my manager and gives us both talking points. I also enjoy seeing company-wide goals, it makes me feel connected and in the loop.
Cons
The least helpful thing for me is that I don't know how to fully use everything It has to offer. A bit more training or information on all its capabilities would be really helpful.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Small-Business, 11-50 employees
“Good tool...needs more flexibility
Pros
its like a one-stop shop for all our performance management needs. From goal setting to feedback, check-ins and reviews, it has everything we need. It is easy to use and our employees use it regularly. We have also integrated it with Teams, so everyone gets reminders for action items. The support has been great, too... they always help us make the most of new features.
Cons
It rolls out a lot of new features which is great but we usually only learn about them by using the system. When we discover something, we have to ask It to explain it to us. Also, sometimes the system does not fit exactly how we want it to work at our firm. it would be nice if we could customize it more to suit our needs rather than having to adapt to It's setup.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Anonymous
Mid-Market, 500+ employees
“great experience with consistent feedback
Pros
Using this tool has been a great experience. It's really easy to use from an admin perspective and super interactive. It's made giving consistent feedback to my team so much easier. We use it monthly and quarterly and it's really cut down on the time we used to spend on reviews, so we can focus more on business stuff.
Cons
Im only using the survey and feedback part of the system right now, so no complaints yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Mid-Market, 500+ employees
“easy to use but calendar integration needs work
Pros
Incredibly easy to use and set up goals, to-dos and other tasks. I love how interactive and simple the platform is. Everything is right where you need it!
Cons
integration with Outlook calendar could be smoother. It generates an email after every update to 1-on-1 meetings and it struggles to update or remove old calendar tasks.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Kelly F.
Mid-Market, 11-50 employees
“Engaging system but slow employee adoption
Pros
This system is one of the most engaging I have seen. It's visually pleasing and has lots of options. We are still in the implementation phase but things are moving along quickly. I'm confident it'll be an easy system for our employees to get into!
Cons
Getting employees to buy into the system has been a challenge. They have never used something like this before, so it's going to take time for them to get used to it.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9
Anonymous
Enterprise, 500+ employees
“best choice for reviews
Pros
I like how friendly most of the user interactions are. It's easy to write reviews and it saves progress really well. The system provides a solid framework for consistent reviews which is awesome.
Cons
I wish I could see reviews after I have submitted them. It's hard to go back to my pending peer reviews list once they are submitted. It would also be nice to compare old reviews with new ones. I feel like management does not really take full advantage of the review features outside of the yearly cycle.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Anonymous
Mid-Market, 500+ employees
“Simple meetings... no issues so far
Pros
I really enjoy using this platform to set up 1:1 meetings and post kudos. It's so simple and efficient, everything is right at my fingertips, making it quick and easy to schedule meetings without any hassle
Cons
So far, everything works pretty great. I would not change anything at the moment.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dan C.
Mid-Market, 500+ employees
“good feedback & UI could improve
Pros
It makes asking for and giving constructive feedback quick and easy. I can communicate with my teammates clearly and without issue.
Cons
UI can be hard to use at times. It's not always easy to follow the flow from one feature to the next.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Anonymous
Mid-Market, 500+ employees
“best for goal tracking!
Pros
This is awesome for tracking both individual and team goals and getting real-time feedback throughout the year. It does a great job organizing feedback, reviews and goals for each team member, so you can easily communicate where improvement is needed and where people are excelling.
Cons
At first, it's easy to get lost in all the different screens but once you get the hang of it, using the platform becomes much easier.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Anonymous
Enterprise, 11-50 employees
“User-friendly but company use could improvement
Pros
from the moment I started using it, I felt comfortable going through the platform. It's super easy to use, user friendly and really interactive.
Cons
I think the issue is more about how my company uses it or does not use it as much as we probably should.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Rachel G.
Enterprise, 11-50 employees
“Easy to explore but takes time to adjust
Pros
UI is super easy to use and the filters for different views work really well. exploring through the platform is very smooth and I never feel lost or overwhelmed.
Cons
Getting used to a program like this for feedback takes time but I am adjusting.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Donitta G.
Enterprise, 11-50 employees
“Convenient for birthdays and kudos!
Pros
I appreciate how easy it is to see birthdays, anniversaries and give kudos to anyone in the company, it's all right there at your fingertips.
Cons
Delayed notifications and difficulty rearranging scheduled meetings can be a bit frustrating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Mid-Market, 500+ employees
“still learning the platform but good so far
Pros
What I really like is that employees can recognize each other which boosts morale and creates a positive work environment.
Cons
I am still new to the platform, so I don't have much to share yet. But so far I'm happy with it!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Mid-Market, 500+ employees
“All-in-one tool
Pros
I can keep notes of 1:1s with my manager, enter goals, track goal completion and manage performance reviews ... all in one place!
Cons
nothing...everything has been great so far!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Mid-Market, 500+ employees
“excellent for feedbacks
Pros
It's an easy and great tool for getting feedback and knowing what you're doing well.
Cons
One downside is that some questions are not applicable to all employees which can be a bit annoying.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
John C.
Small-Business, 500+ employees
“Customizable but needs strong systems first
Pros
I have not had any challenges with the software, it was super easy to pick up. It seems like there's a lot of customization available for how it's implemented (though I'm just an end user, so I am not sure about the backend). I have not run into any bugs and I haven't needed support because the user guides are really detailed and cover everything I need.
Cons
It works best when your company already has strong performance management and employee engagement systems in place. It's not a "plug-and-play" platform, so if your company does not have those systems, It won't magically fix that. At least, that's been my experience.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Anonymous
Enterprise, 500+ employees
“Everything in one place
Pros
This is great tool because it helps us keep everything in one place, which makes everything so much easier to manage.
Cons
I am not sure we fully understand all of It's potential yet, so we could probably align our systems even more.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Enterprise, 11-50 employees
“amazing solution so far
Pros
I love how easy it is to use. It's simple to keep track of where things stand in the review process.
Cons
honestly, there's nothing major I dislike about it so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Enterprise, 500+ employees
“Best for goal tracking and needs more integration
Pros
It is super easy to use and really interactive. The features are amazing, making it easy to implement and adopt. In my company, we don't use It regularly but it's a great tool for goal setting, tracking, 360 reviews and 1x1 meetings. I feel like I have not fully explored all of It's capabilities but what I have used so far is great. Plus, I have never had to reach out to customer support because everything is so easy to use.
Cons
I wish my company had more integration with It. I don't know all the integration possibilities but I feel like we have only scratched the surface.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Chris R.
Mid-Market, 11-50 employees
“my experience with this tool
Pros
Quantum does an awesome job of capturing your goals, what you are doing well and where you might need to grow. It's all framed positively which is a nice touch. The format is also pretty user-friendly which makes it easy to use.
Cons
The only downside is that it requires a lot of time and effort multiple times a year like for mid-year reviews and the multi-step process for year-end reviews.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Vikas A.
Enterprise, 500+ employees
“smooth updates and features
Pros
It's really easy to use and the interface is super clean. I can track my goals with just a few clicks. I can also set up one-on-ones with my manager and track my goal progress easily.
Cons
So far, so good! They release updates frequently and the new features are great.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chinmaya P.
Mid-Market, 500+ employees
“Fantastic for feedback
Pros
The templates are great for gathering employee feedback and measuring engagement levels. the tool makes it so easy to have communication and feedback between employees and managers. It provides actionable insights for engagement and performance metrics. Plus with frequent updates based on customer feedback and changing workplace needs, it keeps getting better. We have access to dedicated customer support teams to help with the implementation process.
Cons
Exporting reports to other formats for deeper analysis can be tricky sometimes. It requires some technical expertise to set up advanced integrations, so it would be nice if there were easier default configurations for that.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Anonymous
Mid-Market, 11-50 employees
“works great for meetings and goals
Pros
My favorite features are: One-on-one meetings: I can use a template, create one as needed or launch them automatically. Both the supervisor and direct report can provide status updates and contribute topics to the discussion ahead of time. Its a great way to stay informed while keeping the discussion focused on priority topics. It's perfect for staff who like to plan ahead instead of responding on the spot. Plus, it's great for performance management and setting expectations. Goals module: It's fantastic for setting and tracking progress on goals. It gamifies the process, keeps it dynamic and makes it visible to both supervisors and employees. You can even pull goals from the Goals Module into the one-on-one meeting forms for check-ins... so neat! Both supervisors and employees really appreciate this feature.
Cons
Sometimes using the calendar feature is not as smooth as using Outlook. For example, if I need to reschedule a 1:1 meeting, I can't do it in the system if the automatic meeting form has not been launched yet. I have to log into the meeting form to set up a Teams/Zoom meeting rather than just clicking a link in my Outlook calendar. Also the PDF exports of the one-on-one forms sometimes have spacing/formatting issues but they're still usable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Scott D.
Mid-Market, 500+ employees
“AI helps improve comments
Pros
I can ask AI to improve the wording of my comments and half the time, I actually prefer the AI version over my own. I can see this helping many of my leaders become more effective especially if they don't have formal rhetoric training.
Cons
I wish it would link action plan dates and other deadlines directly to my Outlook calendar. That would be so much easier!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Mid-Market, 500+ employees
“top notch support
Pros
I really like this tool because it lets me give peer feedback and review feedback stress-free. The customer support is also really efficient.
Cons
Nothing has made me dislike it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Mid-Market, 500+ employees
“solid choice for recognition
Pros
Having a space to recognize others and appreciate their work makes the workplace more collegial and productive. It helps spread examples of excellence throughout the team and company. It's easy to use and add features as needed. But for it to work well, the company needs to build a culture of honest collaboration.otherwise, buy-in and frequent use will be low. This is a great motivator for management.
Cons
On the flip side, the Work Performance feature is awful especially for goals and 1:1s. It's not simple and there are multiple places to enter information, most of which are impossible to find. You just stumble upon them and they contradict each other. Honestly, trying to track goals in that section is just a nightmare!
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
6
Tyler
Government Administration, 500+ employees
More than a year
“ES&S Quantum Review - Tyler
Pros
What I appreciate about this software is how user-friendly it is and how effortlessly I can extract data from it.
Cons
Program changes that deviate from our historical data collection appear to exclude us from new updates and features.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
10
