Quinyx Reviews

“hassle-free scheduling and connected teams

Pros

Hassle-free scheduling in day-to-day use is something I really like. It also helps me manage payroll more efficiently which takes a lot of pressure off the admin side of work. On top of that I've noticed it supports better customer satisfaction and I really value how it keeps office staff and store colleagues connected and working more closely together.

Cons

When my company first rolled out Quinyx, the feeling was that staff needed proper training and more time to practice with it before fully getting comfortable. It wasn't something everyone could instantly adapt to so the introduction would have gone better with more guidance and hands-on support.

“very handy for shift planning

Pros

During the few months this app was used, it was a really positive experience. The design felt clean and genuinely user-friendly. In a large company where people work across different shifts, this kind of software made a noticeable difference. Creating different shift patterns and assigning them to employees was possible without much hassle. When someone called in sick, quick reassignment of that shift to someone else meant they would receive the update right away. A very practical and helpful tool for managing schedules, without question.

Cons

The main downside noticed was that setting up the shifts initially took some time. Still once everything was entered into the system, simple management and reuse afterward was possible.

“Reports are unreliable

Pros

The daily shift data display is a useful feature in Quinyx. Multiple viewing options are available, whether by person, contract or shift type and that part feels fairly easy to use.

Cons

Reporting is what really lets it down. The reports often don't pull the correct data which makes them hard to trust and manual double-checking becomes necessary. On top of that far too many clicks are required to get to basic information so using it feels more frustrating and time-consuming than it should be.

“user-friendly once learned

Pros

Familiarity with this tool made it quite simple to use and navigate in day-to-day work.

Cons

The learning curve at the beginning was the main drawback. Proper understanding took a while and showing it to and teaching other colleagues was not very simple either.

“Flexible agreements that just work

Pros

A powerful, feature-rich tool without feeling overwhelming to use !! Working with several different types of agreements in one place has been possible and that flexibility has been really valuable in day-to-day use.

Cons

Setting up user rights in the classic version feels more complicated than it should be. Getting it done is possible but that part of the system definitely isn't as simple as the rest.

“Scheduling that saves time

Pros

As a cloud-based scheduling tool, this has been really helpful for me. Access while on the go is a real help in day-to-day work. Simplicity is one of its biggest advantages because it saves time and allows focus on other tasks instead of getting stuck in scheduling.

Cons

this platform is a very complete service and no major problems have come up. The only real issue right now is that we are still in a transition period and have not received Quinyx Neo yet which creates a few limitations. The main one noticed is that each employee can only have one fixed schedule at the moment. Aside from that temporary restriction, no real complaints exist.

“split platforms

Pros

The user-friendly feel especially in the app is a major plus. Simple navigation and use in day-to-day work makes routine tasks much more convenient.

Cons

At the moment some frustration exists because Quinyx is still in a transition phase between two platforms. Since certain features are missing from the newer platform, switching back and forth between both systems is sometimes necessary to get things done. On top of that, the dashboard could be improved quite a bit to better support and optimize managers' daily work.

“quicker work with quinyx

Pros

From what's been seen so far Quinyx simplifies the way work gets done and helps things move faster. Some of the hassle has been taken out of day-to-day tasks which has already made a positive difference.

Cons

No major issues have come up. Recent adoption of Quinyx means learning is still in progress and the platform is also continuing to get updates as we go.

“Really simple to use

Pros

Right away the simplicity of the software stood out. Understanding how everything worked happened very quickly and the whole system feels clear and user-friendly from the start.

Cons

On the downside the fingerprint clock-in hardware can be quite temperamental at times. That said a website option is also available and using that could make the whole process much more efficient.

“helpful staffing and forecast tracking

Pros

Much simpler monitoring of staff working hours and alignment with forecasts, that's the real appreciation for Quinyx. A much closer eye on scheduling and labor planning is possible now and that has really helped with staying organized.

Cons

Struggling a bit when trying to locate certain features in the menus happens. The navigation can feel a little complicated now and then especially when something specific is needed.

“Clean overview of work hours

Pros

Using it without any hassle and getting a clear overview of all hours worked has really helped. From my experience everything is laid out in a way that makes checking time and staying on top of the schedule simple.

Cons

At the beginning the product did feel a little outdated especially in terms of how it looked. That said noticeable improvements to the design have been made and now it seems like it's heading in a really good direction.

“slick and user-friendly experience

Pros

From my experience Quinyx has proven very easy for both managers and employees and the interface is really polished and modern.

Cons

Honestly no real downsides have appeared. If something ever comes up, the help documentation usually provides what's needed.

“simple vacation and sick leave handling

Pros

Using this software has felt very simple especially when requesting vacation or registering sick leave. Finding what's needed usually happens without confusion and that makes those routine tasks much less of a hassle.

Cons

The main downside is the design. A little boring and somewhat old-fashioned, the overall look of the software is not as modern or visually appealing as desired.

“Better shift planning overall

Pros

The bulk and multi-edit feature for shifts in the schedule has been especially helpful because assigning missing sections, project codes and cost codes happens much faster. Seeing all shifts across a full period also makes planning much more manageable. NEO simplifies a lot of the process and comes across as more user-friendly overall.

Cons

Flash feeling slow and not being supported on mobile devices limits how it can be used. Switching between units also clears previous filters and options, creating unnecessary delays. On top of that some features seem to be missing in the newer NEO version which could become a problem especially with the more basic security levels and the reduced visibility of rules and agreements tied to a shift.

“really happy with shift booking

Pros

It is great that it has a smooth feel while working really well and looking polished. Booking and managing shifts is very simple and convenient holiday requests and time punches through the app are a real plus. From my experience it's a very user-friendly tool and genuine excitement exists to see how Quinyx continues to improve.

Cons

The app can be quite slow at times which gets frustrating. Viewing shifts in more than just 5-day increments would be welcome because that really doesn't feel like enough. A monthly calendar view on the dashboard would make a big difference. Aside from that though, no major complaints about the overall usability exist.

“helpful forecasting and shift planning

Pros

Practicality when creating shifts and how well the whole process works for day-to-day scheduling, that's the real draw. Checking the forecast without any hassle helps with planning monthly targets more confidently and making better decisions around staffing and store coverage. For a business like Rituals, preparing in advance for busy trading periods matters a lot and Quinyx supports that quite a bit when it comes to staying organized and planning ahead.

Cons

A few problems still exist especially when validating reports, where mistakes can happen around overtime and time off in lieu. A support line to assist when something goes wrong is appreciated and that help has been used when needed. That said a permanent fix would be much preferred so these issues stop happening in the first place.

“Clean and practical scheduling

Pros

Using it without any hassle because it feels very direct and uncomplicated. The layout is quite basic but in my experience that actually works well since it gives exactly what's needed without adding unnecessary clutter.

Cons

Overall a very positive experience with the software exists although a few technical issues now and then have occurred, like shifts not appearing. That said those problems may be related to mistakes on my company's side rather than the platform itself.

“flexible scheduling and payroll output

Pros

The daily and weekly staff scheduling is most valued especially since it feeds directly into payroll. Connecting to the Quinyx database and using that data to create automated reports inside our own reporting system has also been really appreciated.

Cons

A downside experienced was the long implementation period in some of our countries. Quite a bit of training and continued follow-up was also needed before managers were able to use the system properly especially when it came to payroll-related output.

“Modern staff planning companion

Pros

How simple the software is to understand stood out. The app represents a modern way to keep employees updated on any changes in staff scheduling and planning. From my experience a definite recommendation for Quinyx exists especially in the retail industry. On top of that, the customer service has also been really impressive.

Cons

An API that would let me import working hours directly into the German payroll system DATEV Lodas is missing in Quinyx. That would be a valuable addition and a real bonus if offered in the future.

“mobile-first rostering that delivers

Pros

The mobile-first design and the predictive analytics built into rostering are standout features. Those features are especially valuable because they make workforce planning feel more practical and responsive in day-to-day use.

Cons

Quinyx does a particularly strong job serving industries like warehousing and hospitality and that clearly shows in the platform. At the same time, broader reach and stronger functionality for other sectors would be welcome especially areas like construction.

“Smart platform, strong partnership

Pros

Quinyx offers a smart, scalable platform that really helps customers work more efficiently and makes day-to-day operations feel much more manageable. As a partner, their team is genuinely enjoyable to work with because they are sharp, involved and quick to respond whenever needed. A true understanding of the WFM space and exactly what it takes to create real value for both customers and partners is evident.

Cons

Honestly nothing about working with Quinyx is disliked. Excellent partners across the board and even when challenges come up, effort is put in to work through issues and find solutions that make sense for everyone involved.

“valuable for payroll planning

Pros

This platform adds a lot of value when payroll is outsourced especially as part of the overall system and service setup. Particular usefulness exists for businesses where staff planning plays a critical role because it helps tie workforce management and payroll-related processes together in a very practical way.

Cons

I am hoping for a stronger support for certain Nordic blue-collar union agreements especially the ones with more complex time rules. That said it is incredibly strong in the service and retail space which makes sense given where it started and rapid expansion into other industries is evident.