Kris D.
Hospital & Health Care, 500+ employees
More than a year
“good software”
Pros
More employees are speaking up about concerns they used to keep to themselves and that has helped us spot problem areas in the team culture that we probably would have missed otherwise.
Cons
At times the anonymous reporting option makes things harder because someone expects the issue to be resolved without sharing enough detail for us to properly look into it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Ben H.
Sports, 1-10 employees
More than a year
“robust platform for integrity”
Pros
Has helped cut back on spreadsheets, email chains and all the patchwork systems we used to rely on. It gives us a secure, transparent platform that actually feels built for this purpose and it has made case management much more consistent and efficient. It also supports a more proactive approach to governance and helps drive the kind of cultural change that aligns with sports integrity best practice. Overall it's an accessible and reliable system for managing integrity matters.
Cons
The initial setup and onboarding do take some time and there's a bit of training involved to get everyone comfortable. Moving away from older legacy systems also requires some change management so the transition isn't completely instant.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lisa O.
Supermarkets, 500+ employees
Less than 6 months
“secure anonymous reporting”
Pros
Right away the true anonymity stood out. It feels extremely secure and genuinely safe for raising any kind of issue. The way it handles reporting and keeps case progress visible has been a real game changer. Having clear visibility and status updates is incredibly valuable and the platform is very easy to use for both administrators and the people submitting reports.
Cons
Honestly I haven't run into any problems and I've been happy with everything so far. The only thing I'm looking forward to now is trying out the HR function that was released recently.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lucy Q.
Hospital & Health Care, 101-500 employees
Less than 6 months
“tracking and collaboration solved”
Pros
Using this platform has been very easy and it offers solid value for the money. It really helped us fix the issues we were having with tracking and collaboration.
Cons
It's difficult to point out any real downside since the setup process was quick and trouble free. If anything it would just be having more time to fully explore and understand all of its functions
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10