Anonymous
Small-Business, 1-10 employees
“Automated payroll with reliable support”
Pros
Handling payroll with this has been very easy especially when it comes to ROE and T4. The platform is user-friendly and the support team is quick to respond and genuinely helpful whenever assistance is needed. Processing payroll takes very little effort and the automated calculations, tax filings, T4s, ROEs and payments save a lot of time while helping cut down on mistakes.
Cons
There's not much to complain about. The only thing I'd really want is the ability to update the benefit amount myself instead of having to send the information over every time it changes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Will L.
Mid-Market, 500+ employees
“affordable payroll and HR tools”
Pros
Starting at $8 per person the pricing feels pretty reasonable. Payroll has been especially useful and the employee health benefits are something I really appreciate. The recruiting and onboarding tools are also very well done.
Cons
One area that could be better is international support since it feels geared mostly toward Canada. When we hire outside the local market, it would be helpful to have stronger coverage and support for other countries too.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Hospitality, 1-10 employees
“An all-in-one workforce solution”
Pros
The all-in-one convenience is what stands out most to me making it useful for everyone from top to bottom.
Cons
I'd like to see local compliance improved and I also feel the pricing is a bit higher compared to other competitors in the local market.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Nand K.
Enterprise, 500+ employees
“supporting employee growth and development”
Pros
What I like most about it is its focus on personal and professional growth.
Cons
I think it could improve its communication and transparency around updates and upcoming features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Hospital & Health Care, 1-10 employees
“Flexible payroll with excellent support”
Pros
I find it very easy to use and if I ever run into difficulties, there are plenty of helpful articles available or I can contact the support team. I love that I can make changes, add or pause payroll, upload documents, adjust settings and assign different user permissions. The list goes on. The platform is very user-friendly and clearly reflects the effort put into its development. I also appreciate that the team is constantly working to improve the product and it definitely shows.
Cons
If I had to pick something I dislike, it would be having faster access to technical support.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kayla
Healthcare, 1-10 employees
More than a year
“Best payroll software!”
Pros
The customer service of this software is top-notch! The staff is very friendly and always ready to assist.
Cons
I find the software to be less user-friendly.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
6
Functionality
8