Total 25 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

48%

4

Stars

40%

3

Stars

12%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

AP

alice p.

Human Resources, 51-100 employees

Less than 6 months

4.0
January 2020

Clean design but lacking adaptability

Pros

how simple the interface is and how easy it is to get around. It's not cluttered or overwhelming�.everything feels clean and well-organized.

Cons

Wish there were more ways to adapt and customize the platform.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

A

Anonymous

Computer Software, 51-100 employees

Less than 6 months

4.0
January 2020

looks modern and clean

Pros

I'm really into the whole concept of it and the interface is a big part of why. It's really nice to look at and feels modern and clean.

Cons

Page load times could be a little faster.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AE

Andrew E.

Information Technology and Services, 500+ employees

Less than 6 months

5.0
January 2020

anyone can learn it

Pros

It is interactive, simple and easy. Honestly anyone can learn it in seconds. It helped me get up to speed at my new company fast.

Cons

I really wish it integrated with other tools I already use.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

MY

Miyo Y.

Computer Software, 500+ employees

Less than 6 months

4.0
January 2020

easy to set up with a helpful guide

Pros

I've set up Sapling twice now and found it easy to use. With a good customer success rep, things go smoothly and questions get answered quickly. Once it's all configured, it's super simple.

Cons

There are still some functions that aren't great like changing a start date but I hear its working on it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

FY

Franchesca Y.

Computer Software, 51-100 employees

Less than 6 months

5.0
January 2020

time-saving platform for growing teams

Pros

I love how user-friendly the platform is for employees. It looks great, our implementation manager is incredibly responsive and it's saved us so much time with integrations from Lever and ADP. Being able to build custom workflows keeps our growing team aligned.

Cons

Employee documents should be separated into categories to make admin access and compliance easier. There should also be a way to capture I-9 and W-4 info for employee

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9