Sapling HR Reviews

“very good tool and easy to use

Pros

For us this is a very good software that's easy to use with a friendly, welcoming interface. I like the fact that you can earn rewards.

Cons

NO CONS and the price fits me perfectly.

“Good Tool for onboarding and HR

Pros

The support team responds promptly, and this application is excellent for monitoring and tracking each stage of the hiring process.

Cons

The process of recovering lost data needs to be streamlined for better efficiency.

“Fast support system

Pros

The support team replies incredibly fast which is great. This way I never feel stuck or delayed when an issue comes up. On top of that it's a really great app for monitoring and tracking every single step of the hiring process. From job postings and applicant reviews to interview scheduling and offer management, everything is visible and organized in one place. It brings clarity and control to what can often feel like a chaotic workflow

Cons

Recovering lost data is more complicated than it should be. The process needs to be aligned.

“Smooth onboarding experience

Pros

During my onboarding it was quick to set up and genuinely easy to use.. no confusing steps, no technical hiccups, just a smooth process from start to finish. I didn't run into any issues getting everything done which made a potentially stressful transition feel welcoming. It's rare to have a system that supports such a positive first impression and it definitely contributed to a great start.

Cons

Setting up my account was a little tricky but once I got past that it was smooth sailing.

“well designed tool

Pros

I love the UI of this platform it's really clean and they update it often to make things better. The customer support team is also top-notch.. super helpful. Plus it's easy to find anyone's info.

Cons

When they roll out new features it takes a long time. I wish they'd focus more on integrating with other platforms faster.

“Powerful but priced and packaged poorly

Pros

Sapling makes HR stuff so easy and there are tools for employees too. I am a big fan of the custom workflows and interactive org charts, they are very simple. It also makes company policies clear for everyone and I can check out what different departments are working on and how projects are going.

Cons

They price your subscription based on how many employees you have not on what features you use or how much data you store. There's no free trial either so you can't really test it before committing. It's also only web-based, no mobile app which is why I gave ease of use and setup a 3 out of 5.

“Automates almost everything

Pros

I like that you can set up workflows based on someone's start date, assign tasks and send onboarding emails automatically.

Cons

Can we please fix the default email format? It's first name last name without a period in between!

“Comprehensive but complex to use

Pros

It just does a lot more than our old HR software. It was nice not having to juggle a bunch of other tools anymore.

Cons

Sometimes I was not totally clear on how to use it. It can do so much which is cool but as an end-user it felt overwhelming at times.

“excellent onboarding functionality

Pros

Pretty cool that it organizes everything you need to onboard and manage a team. The interface is super user-friendly and easy to use.

Cons

the payroll platform is probably my least favorite part, it could be improved.

“good tool but poor integration

Pros

it's been very easy to get started. The time management part is simple and importing our old data worked well. The company page looks great for new hires too.. nice and branded.

Cons

i wish it had Google Calendar integration so when PTO gets approved it auto-adds to your calendar and the company calendar. We had that with Zenefits and it's a pain not having it here. The UI is also dated.

“AI-powered efficiency for smooth communication

Pros

it works with CRMs and messaging apps to help us personalize replies faster. Managers get useful insights to coach the team. Autocomplete Everywhere is great, it suggests responses using AI across all platforms. Sapling Suggest is another favorite, it auto-suggests replies based on customer questions which is perfect for handling high volume. Excellent software, honestly.

Cons

Haven't had a negative experience..... everything's been very good. There's nothing I don't like.

“smooth process with some technical glitches

Pros

once everything's set up and all the initial configurations are in place it makes hiring and onboarding new people incredibly smooth. The process is mostly easy.

Cons

I've seen signed documents get wiped from the system which forces new hires to sign everything again. It's a frustrating and time-consuming bug that needs fixing.

“My essential one-stop-shop for work

Pros

It made my onboarding smooth. I started a new job during COVID and was pretty nervous but it became my one-stop-shop for everything I needed.

Cons

no issues so far and it does everything I need, lets me see my job details, request time off and check the org chart all in one place.

“Connects everyone.. needs better integrations

Pros

I love that this tool lets customers, employees and even suppliers connect and work together in one place. That's a huge plus.

Cons

I like just about everything but I wish they'd integrate with Office 365. Also sometimes you have to enter a minimum of 40 characters even if you want to leave something blank.

“useful with a frustrating visual flaw

Pros

It's pretty easy to use. Everyone at the company uses it so it's a handy way to find anyone in the workforce. I use it a lot to learn more about my co-workers.

Cons

The profile pictures are really low-res and look blurry unless you inspect them in the browser console, not something most users would do but it bugs me. Other than that, I can't really think of any issues.

“simple and friendly start

Pros

So far it's been really easy to use. Everything is friendly and simple.

Cons

It's too early for me to say, I just started using it.

“genuinely easy to use

Pros

What I really appreciate is that it is just genuinely easy to use. I never feel lost or stuck trying to figure something out.

Cons

Nothing comes to mind right now but I'll keep looking!

“Interactive layout

Pros

layout is very well thought-out and interactive. From day one everything I needed was right there and easy to find.

Cons

Things were a bit slow and didn't load right on Internet Explorer but it worked great on Chrome.

“Awesome for task prioritization

Pros

The ease of use and how it prioritizes my to-do list was awesome.

Cons

I don't have anything to compare it to so no cons from me.

“User friendly with great core features

Pros

I really like the org chart feature and how easy it is to set tasks. Super user-friendly.

Cons

No complaints so far...to be honest. I am really happy with it.