Anonymous
Apparel & Fashion, 1-10 employees
Less than a year
“great one
Pros
I found that the software was simple to manage and gave us no trouble at all. If there were bugs in earlier versions, I never noticed any. Payroll processing was especially hassle-free and that says a lot as I usually run into problems with banking and money management tools. This one handled everything really well. It also feels like excellent value for the price we paid. Customer support responds quickly and actually helps, employee management is more efficient and account access and login are simple with no issues there.
Cons
We have not run into a single problem with this program and it is easily the best one we have used.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jerome C.
Information Services, 1-10 employees
More than a year
“Clean interface
Pros
Interface is clean and simple which makes it really useful for HR, quick payroll processing and time management.
Cons
It seems to struggle when handling multiple tasks at once and the customization options feel limited.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Stephanie B.
Newspapers, 500+ employees
More than a year
“top-notch support and flexibility
Pros
The biggest value for me has been the overall functionality, along with the steady software updates that incorporate company-specific requests. Also,the support team has been outstanding overall and consistently top notch.
Cons
From an administrator's side, the initial setup and the sheer number of options can be a bit overwhelming and sometimes get in the way of understanding everything clearly. At the same time, that depth can also be seen as a strength but when it comes to simplicity, it definitely makes certain tasks harder than they should be.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8