Sentrient Reviews

“Impressed with their updates and support

Pros

What I really appreciate is how willing they are to take in client feedback. They're always working on improvements based on what we, the users, actually ask for and that kind of commitment really shows.

Cons

Some of the features are still pretty new and in early development but I've noticed they're constantly improving as the software grows. It's nice to see steady progress.

“Easy to customized

Pros

The employee dashboard is easy to get around. I love how much you can customize the views, settings and reports. The "Group" field has been a game changer and it lets us filter employees by all sorts of things like apprentices, reporting groups or even contract types.

Cons

I think it would be helpful to link between different data sets like being able to jump straight into an individual's capability record right from their staff report.

“Continually improving HR and compliance tool

Pros

The customer service is really solid and the team is always adding new features and updates. I also find their webinars useful especially the ones about compliance and legal changes. Plus, they offer different pricing options that work for all kinds of businesses.

Cons

A few things aren't as simple as I'd like, though I know they're always working on making it better. Also, some of the integrations with external services are kind of pricey compared to other options out there.

“Can't thank Sentrient enough for the support

Pros

It is very user friendly and the support we've had from the sentrient team has been excellent. They're responsive and helpful whenever we need anything.

Cons

Honestly, there's nothing I can say we don't like about it. It's been a solid experience all around.

“Great all-in-one solution

Pros

Was simple to get up and running and navigating it is easy. The training courses are great and I love how simple it is to share documents with the team.

Cons

I have no cons to mention.

“Works well as our LMS & record keeper

Pros

It's really easy to use for me. Their customer service and tech support teams have been great too. What's awesome is that it actually listens to feedback and follows through on what they say.

Cons

Some parts of the platform are technically available but they're not fully functional yet. I know improvements are on the to-do list but I wish those updates were a higher priority. Still, I get that demand drives what gets done first.

“Solid tool for handling HR and compliance

Pros

Fantastic system. There are tons of useful features and customization options. The team is amazing, flexible, understanding and they genuinely work with you to help you get the most out of the platform. Once you know your way around, it's fast and easy to use.

Cons

My only real wish is that it could handle payroll and rostering too. It's absolutely fantastic for HR and compliance tasks though, no complaints there.

“Good experience with 2U Couriers

Pros

I like how flexible it is and it lets me create, tweak and adjust things to match what we need. We've been able to add our own policies and inductions which is helpful. It's also been great for keeping track of documents with expiry dates. It's a really solid system overall.

Cons

In the beginning, it felt more like a safety-focused HR system and didn't really suit our transport operations. We didn't have a solid way to create incident reports or manage follow ups and corrective actions. We've made progress since then but I still think the workflow could be improved more.