Total 5 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

20%

4

Stars

60%

3

Stars

20%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

C

Chandan

Marketing and Advertising, 500+ employees

Free Trial

4.0
April 2024

Works the best for us

Pros

Honestly, the best part is that it just... works so well. The layout is so clean you can find everything you need without a detailed guide. The smart analytics features actually feel helpful, not like they're speaking another language. And the fact that it can just grab data from my other apps without a huge fuss? That alone saves me from a major headache every single week.

Cons

It is a bit pricey and not very mobile-friendly. Downloads are also not properly regulated.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

J

Jeremy

Education Management, 51-100 employees

Less than a year

4.0
April 2023

exceptional service simplifies complex tasks

Pros

Their customer service is exceptional with fast response times. The staff is highly knowledgeable and can help with complicated issues. And they make managing payroll, benefits and compliance much simpler than handling it on our own.

Cons

The Prism HR software can feel a bit hard to use at times though I am aware they have been regularly releasing updates to enhance the platform.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

10

Functionality

9

S

Stefania

Public Safety, 51-100 employees

Less than a year

3.0
January 2023

Has some many IT-related issues

Pros

Sequoia covers every aspect of HR management, benefits administration and payroll all in one place. Overall it is convenient to have all our company essentials accessible in a single portal.

Cons

I noticed it had some IT issues that prevented users from viewing their paystubs.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

4

J

Jia

Financial Services, 51-100 employees

Less than a year

4.0
November 2022

All-in-one convenience

Pros

Everything related to benefits and payroll is conveniently located in one spot. And it is really easy to input time and manage benefits. The best part to me is being able to easily access all my health insurance IDs.

Cons

The overall user experience is not as smooth as I expected.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

8

C

Chelsea

Human Resources, 500+ employees

More than a year

5.0
August 2022

user-friendly with excellent support

Pros

The Sequoia platform is very user friendly, up-to-date and well-organized. It is simple to find everything I need regarding benefits. If I have any questions about my benefits, the Sequoia Advocate team is quick to respond and very helpful too.

Cons

This is the best benefits system I have used so far. So no complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10