Total 4 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

25%

4

Stars

50%

3

Stars

25%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J

Joseph

Food Production, 500+ employees

Less than 6 months

4.0
May 2021

Smooth HR-payroll integration

Pros

The smooth integration between HR and payroll makes processing payments and remittances much easier. The interface is also very user friendly and easy to navigate.

Cons

I believe there should be more options for managing personal information.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

LC

Leah CR

Information Technology and Services, 51-100 employees

Less than a year

3.0
October 2019

High cost and limited support

Pros

This was my first time using a system like this and it's been great to move away from handling paper files.

Cons

The license cost was quite high and the support team was not always available when we need it.

Rating Distribution

Ease of use

7

Value for money

4

Customer Support

6

Functionality

7

E

Emma

Financial Services, 51-100 employees

More than a year

5.0
August 2019

Helps with performance evaluation well

Pros

SmartHR system is very user-friendly and I was able to use it with little supervision. It helps me track progress and performance effectively.

Cons

I tend to forget my password easily so I often have to request a reset.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

P

Patience

Financial Services, 51-100 employees

Less than a year

4.0
August 2019

Eliminates paper work but too expensive

Pros

We are keeping up with the times by eliminating paper. Also the online leave application feature is a great step forward.

Cons

Well I find it much more expensive compared to other similar products available in the market.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8