
SmartHR Reviews
Total 4 reviews
4
All reviews are from verified customers
Rating Distribution
5
Stars25%
4
Stars50%
3
Stars25%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Joseph
Food Production, 500+ employees
Less than 6 months
“Smooth HR-payroll integration
Pros
The smooth integration between HR and payroll makes processing payments and remittances much easier. The interface is also very user friendly and easy to navigate.
Cons
I believe there should be more options for managing personal information.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Leah CR
Information Technology and Services, 51-100 employees
Less than a year
“High cost and limited support
Pros
This was my first time using a system like this and it's been great to move away from handling paper files.
Cons
The license cost was quite high and the support team was not always available when we need it.
Rating Distribution
Ease of use
7
Value for money
4
Customer Support
6
Functionality
7
Emma
Financial Services, 51-100 employees
More than a year
“Helps with performance evaluation well
Pros
SmartHR system is very user-friendly and I was able to use it with little supervision. It helps me track progress and performance effectively.
Cons
I tend to forget my password easily so I often have to request a reset.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Patience
Financial Services, 51-100 employees
Less than a year
“Eliminates paper work but too expensive
Pros
We are keeping up with the times by eliminating paper. Also the online leave application feature is a great step forward.
Cons
Well I find it much more expensive compared to other similar products available in the market.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8