
Smartlinx Reviews
Total 10 reviews
3.2
All reviews are from verified customers
Rating Distribution
5
Stars20%
4
Stars30%
3
Stars20%
2
Stars10%
1
Stars20%
Satisfaction score
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Can S.
Mid Market, 51-100 employees
“great integration but reporting needs advanced features
Pros
I've moved between several different programs but SmartLinx brings together scheduling, payroll and compliance all in one place. Having everything connected like this makes it easy to see who's available and qualified for shifts, plus payroll runs well based on actual hours worked.
Cons
The reporting features lack advanced filtering and on-platform analysis capabilities, forcing users to export data and complete time-consuming manual manipulation in spreadsheets. More user-friendly and powerful built-in reporting would greatly enhance efficiency
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Isra J.
Small Business, 1-10 employees
“Keeps us compliant
Pros
Saves me lot of time throughout the day. Everything I need is centralized in one place which makes finding information so much easier. Helps keep us compliant with all the regulations we need to follow. Really appreciate having so many useful features bundled together under one platform.
Cons
Sometimes the multiple number of features can make things feel overwhelming and harder to navigate.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
6
Functionality
6
Wu Y.
Mid Market, 101-500 employees
“scheduling automation is a time-saver
Pros
What really stands out to me is how easy this tool is to use while still packing in tons of features that have made running my business so much easier. The scheduling automation is a game-changer as it saves us countless hours when organizing our team. I'm also impressed by the interface and how well it adapts to our organization's specific requirements.
Cons
The only downside I've come across are occasional minor technical glitches, though support always resolves them quickly.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Willa G.
Enterprise, 500+ employees
“allows me clock in and out from my phone
Pros
Being able to clock in and out right from my phone when I'm on the move is really convenient.
Cons
I dont like whne i can't fix dates once I have entered them incorrectly
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Small Business, 11-50 employees
“not for colorblind people
Pros
The overtime and hour overage warnings are a helpful addition though getting everything configured feels awkward and a bit complicated.
Cons
Hard to use when you're colorblind since there's no accessibility mode for people with vision issues
Rating Distribution
Ease of use
1
Value for money
2
Customer Support
2
Functionality
1
Anonymous
Small Business, 1-10 employees
“Eliminates overtime issues
Pros
Scheduling and attendance features are really helpful for managing payroll and staying compliant. It does a great job eliminating overtime issues and keeps us on track with regulations.
Cons
Haven't really found anything to complain about so far
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shuie S.
Mid Market, 51-100 employees
“organized system, but hard to get used to
Pros
It brings everything together in one comprehensive system, which makes managing our company operations much more organized. I really appreciate how it connects all the different parts of our business.
Cons
It's a bit hard to understand and get used to.
Rating Distribution
Ease of use
3
Value for money
5
Customer Support
5
Functionality
5
Anonymous
Small Business, 11-50 employees
“Unable to set up payroll and time-off policies
Pros
Being cloud-based means everyone on the team can jump in from anywhere, which helps keep our workflow smooth and efficient.
Cons
There's quite a few bugs in the updated system and they're struggling to set up certain parts of our payroll and time-off policies properly.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Anonymous
Mid Market, 101-500 employees
“Convenient having everything at one place
Pros
I really appreciate being able to clock in and out through this, plus I can check my timecard, view my hours in the system and access all my pay stubs. Having everything in one spot is very convenient.
Cons
I find it annoying that I have to go through the motions of requesting time off just to check my accrued PTO balance. Would be much more convenient if this info was displayed somewhere accessible without the extra steps.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Anonymous
Small Business, 1-10 employees
“Cuts out unnecessary expenses
Pros
Boosts our productivity significantly and cuts out unnecessary expenses plus it really helps reduce the risk of errors too.
Cons
No major issues so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10