SmoothHiring Reviews

“Resume scanning speeds reviews

Pros

Resume scanning highlights the most suitable matches and I find this speeds up candidate review considerably.

Cons

There was no clear explanation for how different abilities were rated which was frustrating.

“Limited visibility for listings

Pros

Managing job postings across multiple portals is simple and I value having all applicant tracking congreatated in one place.

Cons

However I'm frustrated by the lack of clear visibility into which sites our listings actually appear on and I still struggle to reach qualified candidates from the specific industry we target

“Resume collection is easy w this

Pros

Collecting resumes from various websites is easy and I find the customer service consistently excellent.

Cons

haven't noticed them posting any jobs on CareerBuilder which I find a bit disappointing.

“Clear applicant view

Pros

Viewing applicants is feasible and I appreciate how clear the interface makes it.

Cons

It would be great if I could print resumes more easily, for example, while looking at the dashboard and scanning the applicants list, being able to right-click an applicant and immediately print their resume would be wonderful.

“Strong, customizable job campaigns

Pros

Campaign results with this tool have been consistently strong and I value the ability to tailor job postings to improve pre-interview alignment.

Cons

I noticed that when our listings were pushed out to several job boards our company branding was left off some of the ads. Fortunately, the support team moved quickly, they reached out to those sites and requested the addition of our logo and company details so our brand would appear properly.

“Personality insights are useful

Pros

Questions about a hire's personality provide clear insights and I find this very useful for evaluating candidates.

Cons

Occasionally I notice the form for a potential hire takes a while before it finally appears which can be frustrating.

“Templates & ratings helpful

Pros

Included templates and the built-in rating feature are very helpful and I appreciate the extensive job board distribution.

Cons

I don't really have any specific complaints or criticisms to mention.

“User-friendly, automated assessments

Pros

The app's user-friendly interface makes handling candidates feasible and I rely on automated assessments and note-taking features to stay organized.

Cons

At the moment, I don't have any critiques or suggestions for how it could improve.

“Auto-scoring saves time!!!

Pros

By scoring candidates automatically, the software saves me time and I find it invaluable for focusing on applications most likely to be strong matches.

Cons

there aren't any drawbacks for me, it performs reliably. If I happen to not receive suitable applicants, customer support is quick to resend or relaunch the posting to attract new candidates.

“Detailed candidate profiles

Pros

I'm really impressed with how it generates detailed profiles for every candidate. From the job description and requirements it builds a personalized candidate summary, highlighting where someone might align or fall short and even proposes follow-up questions tailored to those points. The depth of insight it provides into each applicant is very comprehensive.

Cons

the number of applicants was lower than what I typically get from other major job boards and the candidate quality felt roughly the same.

“Analytical reports useful

Pros

the analytical reports they deliver on job candidates are outstanding. I find it an amazing resource when I'm recruiting candidates for open roles.

Cons

It feels like they altered how they publish job postings. Previously, our listings would pull in 30 to 40 replies per posting, with usually more than ten being strong fits for the role. In the last two times we used their service, however, we saw no more than five responses. Initially I assumed the tight labor market was to blame. Later we tested a rival platform that provides similar functionality and got back our normal 30 to 40 responses so it's clear the change wasn't due to market conditions.

“Data-driven candidate matching

Pros

For our team, I've noticed it consistently finds candidates who match the specific skills and experience we're after, assigns ratings to applicants and offers a more data-driven way to estimate each person's likelihood of succeeding in that role on our team.

Cons

Because the hiring process is largely virtual and there are many competing platforms, I can't ever be completely sure who we might be overlooking which leaves me concerned that potential great candidates could slip through the cracks.