Anonymous
Accounting, N/A employees
Less than 6 months
“Keeps us organized”
Pros
Having everyone's availability in one place is the biggest plus. It keeps scheduling organized, helps avoid shift conflicts and even manages swaps automatically which saves a lot of time. The whole process feels fair, transparent and much easier to handle.
Cons
The interface can feel a bit cluttered and it may take an extra moment to locate the exact tab or option Im looking for. It's not a major problem but a cleaner layout would make the system even more convenient to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Non-Profit Organization, N/A employees
Less than a year
“Conflict detection is a stand out feature”
Pros
It is very simple to use and the conflict detection is the feature I value most. It helps me prevent issues with scheduling and stay in line with contractual rules and agreements.
Cons
There is a slight learning curve specially when it comes to understanding all of the customization options available.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Erin W.
Sports, N/A employees
More than a year
“Made scheduling easy”
Pros
Scheduling with it is really simple. The reminders it sends to staff about an hour before a shift starts are especially useful, whether someone forgot or picked up the shift later. It also helps a lot that employees get notified when there are shift changes.
Cons
PTO feature is the part I don't care for. It seems to assume PTO is automatically approved but in our organization we have to make sure no more than three people per department are out on PTO at the same time.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Anonymous
NotSpecified, N/A employees
More than a year
“Fantastic shift coverage tools”
Pros
Staff could quickly find coverage for their own shifts which made scheduling much more manageable. Duplicating shifts was simple too and adding both paid and unpaid breaks was very convenient.
Cons
One thing missing is the option to create shift groups. For instance, I have schedules where the same person needs to work either Mon/Wed or Tue/Thu to lead programs and having to organize that manually took quite a bit of time.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Ben G.
Recreational Facilities and Services, N/A employees
Free Trial
“Great product!”
Pros
the software gave us a somewhat better way to manage our team and provide both our clients and staff with different options for scheduling and handling the activities they needed to manage.
Cons
The support and overall feature set were disappointing so in the end we chose to stop using it for workforce management.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
6