Total 10 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

80%

4

Stars

20%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Small Business, 11-50 employees

4.0
August 2024

Effective for candidate evaluation

Pros

I really appreciate how simple and easy to understand the reports are. They provide clear insights without any unnecessary complexity and this makes it simple to analyze the data just b me looking at it once.

Cons

I wish there was a reporting option designed for senior professionals who don't have management responsibilities.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

MB

Marie-Laurence B.

Mid Market, 51-100 employees

5.0
July 2024

Great for providing detailed workplace psychometric insights

Pros

The training they provided was thorough and easy to complete. It equipped me with everything needed to analyze psychometric assessment reports for each team member. I also learned effective ways to communicate results to both employees and managers, making sure everyone understands their personalized findings. We now incorporate these reports into individual growth plans, and I enjoy organizing team workshops to help everyone collaborate more effectively. Customer support responds quickly, and we've never had trouble getting assistance when we need it.

Cons

The admin interface feels a bit complex which actually makes things confusing when trying to figure out user permissions. When I need to set up confidential projects that only specific admins can access, there's no clear way to see who has visibility into what. The permission system lacks transparency so I'm never quite sure if I've set up access rights correctly.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

9

TR

Tim R.

Small Business, 11-50 employees

5.0
June 2024

ideal platform for self development

Pros

I've found this tool extremely valuable for delivering personalized insights that really help people and organizations unlock their potential. The way it identifies core strengths and growth areas has been game-changing for my work. What I love most is how user-friendly the interface is, you can customize evaluations to fit exactly what you need, whether that's career development or improving team dynamics. Being someone who values data-driven approaches, I'm impressed that it's built on solid, evidence-based methodologies that you can actually trust.

Cons

While I really like this tool overall, I do wish there were more quality-of-life updates on the site. The search feature could be more thorough, and it would be great to have quicker shortcuts for moving between projects, people and reports. Opening reports in new windows or tabs with a single click would be helpful. I'd also love to see customizable viewing options for individual profiles that you could save as presets. More interface tweaks and development would really help users personalize their workflow and save time, though it's already pretty user-friendly as is.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

RB

Rasha B.

Mid Market, 101-500 employees

5.0
June 2024

Helps me manage efficiently

Pros

It's been incredibly helpful for my growth as both a manager and person, but what really stands out is how it helps me understand what makes each team member tick. By getting insight into their behavioral patterns, I was able to connect with everyone much faster and build genuine trust. Now I can tap into each person's strengths more effectively, and you can really see the difference, they feel more appreciated and their work shows it.

Cons

Not really a dislike, more of a heads up for managers. When you're rolling this out to your team, make sure you clearly explain why you're introducing it from the start. If team members don't understand the purpose upfront, some might react negatively and become resistant to using it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

EB

Eric B.

Enterprise, 500+ employees

4.0
April 2024

solid software with multi-purpose reporting

Pros

The insight reports give incredible information about individuals which was really fascinating to see. What makes this even better is that the reports aren't just for recruitment assessment and we can use them for so many other purposes which makes it a valuable tool to have. We're still in the early stages of rolling it out across our organization, but the reception has been really positive so far.

Cons

The learning platform being separate from the main interface took some getting used to. I think everything would be more well-organzied if it was integrated in one place. Also when I click the help button I expect to find support materials about the actual software features rather than just tips. It's something I'm adapting to but the workflow could be smoother.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

MR

Mark R.

Small Business, 1-10 employees

5.0
April 2024

Simplifies Complex Data Processes

Pros

Provides me with useful insights while still being easy to understand.

Cons

Took us quite a while to complete the certification, though I can see why it needs to be thorough.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

A

Anonymous

Small Business, 11-50 employees

5.0
February 2024

excellent team and outstanding service

Pros

I find it quite user friendly and it's actually helping me land more consulting gigs.

Cons

Can be hard to get the hang of and explaining certain features to clients becomes even more challenging when working in French.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

YH

youngsuk h.

Small Business, 1-10 employees

5.0
September 2023

powerful analytics with reliable data insights

Pros

The benchmarking feature has been useful for me. When I look at suggested positions and their required competencies, I can quickly see which roles match my qualifications. What's particularly good for me is how the descriptions of areas I tend to avoid clearly connect to workplace stress I've experienced with those specific skills.

Cons

The different terminology between Expert Reports and Business Level Reports creates unnecessary confusion for me. Instead of showing leadership hierarchy by position titles, I'd prefer seeing the actual areas or departments people manage. High-level executives often dive deep into specific work rather than just overseeing teams, so their actual responsibilities would be more meaningful than their rank.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

FE

Fraser E.

Enterprise, 500+ employees

5.0
September 2023

highly effective advanced training experience

Pros

Behavioral insights you get are very detailed and really help understand someone's preferences on a deeper level.

Cons

Can be pretty overwhelming with all the information unless you're really experienced with this type of system

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

A

Anonymous

Mid Market, 51-100 employees

5.0
July 2023

An Essential Tool for Fostering Team Leadership and Talent Growth

Pros

I appreciate how clear and logical the interface is. The support team has been very cooperative and it's really helped build confidence across our leadership group. What stands out most is how well it integrates talent management features as this makes evaluating whether someone fits well within a team much more effective.

Cons

I can't find any real drawbacks, the tool functions exactly as needed. The training from the SuccessFinder team helps you get certified.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9