SunFish Workplaze Reviews

“Flexible system adapts to policies

Pros

Overall I am really impressed by how flexible the system is as it adapts to different HR policies with ease and is easy to implement.

Cons

Some features come across as unnecessarily complex for basic HR users, which can create hurdles for routine tasks.

“Very helpful since 2020 consistently

Pros

This application is very helpful for our company. I have been using it since 2020.

Cons

No cons to share as it is serving us well.

“Modules transfer data automatically

Pros

What I like is how well each module integrates with the others as data transfers automatically between attendance, payroll and performance, keeping everything aligned and consistent.

Cons

During my first week, I had some trouble navigating because the interface did not feel very user friendly at first. But the support team stepped in and gave excellent onboarding help.

“Daily tasks made easy to manage

Pros

SunFish is the best as t makes my daily tasks easy to manage.

Cons

So far, I am satisfied with everything and don't have anything to mention when it comes to cons.

“Modular design scales organizations well

Pros

I like its modular design and how well it scales. Organizations can start small and grow over time, while still keeping data consistent across all HR functions.

Cons

There are times when I run into bugs or errors in the system and have to contact the vendor to get them resolved.

“Employee database with compensation tracking

Pros

It is really useful for managing our employee database, keeping track of time attendance and handling compensation and benefits.

Cons

Making changes in the settings menu is still overly complicated for me.

“Comprehensive HR covers everything for us

Pros

SunFish is a comprehensive HR application for my company, covering everything I need.

Cons

As an early-stage startup, I feel like the pricing is too high for my business right now.

“Customizable features meets our needs

Pros

I really like that SunFish provides features which let me customize the system to meet my company's specific needs.

Cons

We do notice app instability from time to time and it's particularly noticeable on SF7.

“Accurate payroll with self-service tools

Pros

Overall I am really happy with the software and it is pretty easy to navigate. Also its payroll calculations and compliance features are pretty accurate. The self-service tools let employees handle basics themselves and whenever I have needed help the customer support has been responsive. Plus it connects well with other systems and I trust its data security and overall stability.

Cons

There's a noticeable learning curve for newcomers and at times the system loads slowly. Also I have had headaches trying to sync it with some third-party platforms. And I feel like the built-in reporting and analytics could be much more powerful and user-friendly. The mobile app still needs polishing and overall the pricing and licensing structure is a bit steep and complicated for what we get.

“User-friendly with many useful features

Pros

The system is user-friendly, performs well and has many useful features.

Cons

We have not found anything negative so far as the system has made our work much more efficient and simple.

“Support responds exactly when needed

Pros

SunFish support always responds to my questions exactly when I need help.

Cons

Nothing major but I just need more menu options on the payroll variance report to make it easier to navigate.

“Clean layout even for new employees

Pros

The system is really easy to navigate with its clean, simple layout which means even new employees can find their way around without much trouble. Implementation went smoothly too and the training materials were actually helpful. I especially like how many features are packed into one system like attendance, payroll, leave management so most HR needs are covered in a single place. Integration with other systems works well too and helps make processes more efficient. I use SunFish every day to clock in and out, check my attendance history and submit leave requests. Overall it's become part of my daily routine.

Cons

The attendance module is a recurring problem. As it often gives errors when I try to clock in or out and since every correction needs supervisor approval, the process becomes slow and frustrating especially when it happens often. Though customer support is responsive and tries to help but fully fixing the issue can take longer than expected.

“Prompt support with outstanding service

Pros

It is very user-friendly, the support team responds promptly and the overall service quality is outstanding.

Cons

I'd like to see improvements such as adding deep learning to some of the features they are building for the future.

“Mobile access covers all HR modules

Pros

SunFish is really easy to use and I can access it from my mobile phone anywhere, while it covers all HR modules.

Cons

As per me the performance management module requires customization to meet our specific needs.

“Features evolve with new developments

Pros

I have notice that the features continually evolve to keep up with new developments

Cons

One thing I noticed is that some custom fields can't be carried over when moving to the next upgrade.

“System fits without extra customization

Pros

We started using SunFish back in 2017 during the implementation phase. From the beginning, the goal was to avoid customizations so future updates could be applied automatically and our talks with the implementation team went smoothly enough to make that happen. We also appreciate that the software is used across many industries and organizations, so it's built to handle a wide range of business needs, not just one type. On top of that, after-sales support is easy to reach and we can discuss any system issues whenever they come up. In short, the three main strengths we keep coming back to are, the system fit our needs without extra customization, the vendor has real experience across different industries and their post-sales service is reliable and always accessible.

Cons

Overall cost for our company is on the higher side compared with other HR systems, even though this software generally offers stronger specifications. Another drawback I have noticed is that it does not provide support or sponsorship for customer events, so if you were expecting that kind of partnership for company functions, it won't be available.

“Employee data unified in one place

Pros

What I like most is how it keeps all employee data in one place as that is incredibly helpful. I also like the user-friendly self-service portal, where staff can easily view their payslips and check time-off balances. Attendance tracking and leave management features are also good and get the job done well. Overall, it makes HR tasks much simpler for our team.

Cons

The biggest drawback is the limited customization in performance management. I have also noticed that some people experience slowdowns when pulling data or generating large reports. So improving speed and performance is essential so employees can work without interruptions.

“Amazing absence system for everyone

Pros

The absence system is really amazing as every employee can easily access it anytime to request time off or check their status.

Cons

Often I end up doing VLOOKUPs myself because the reports the system produces don't match our required format, so I have to reconcile and reformat the data to fit our template.

“Choose only needed modules easily

Pros

SunFish covers a wide range of HR tasks from attendance and hiring to performance reviews, training, and payroll and the best part is that we can choose only the modules we actually need. It also supports multinational companies by letting us set up payroll in different currencies. Plus it automates admin work like payroll runs and tax calculations and helps us stay compliant with labor laws and tax rules Lastly the helpdesk responds quickly whenever issues come up.

Cons

What bothers me is the outdated UI/UX design. While the system offers a lot of configurable features and can be tailored to our company's needs, its interface feels somewhat old-fashioned and not very appealing. ISo yes I wish the visuals and user experience were refreshed to match the breadth of functionality the platform provides.

“allows manage our workforce well

Pros

It manages our workforce really well and helps me make smarter decisions using data-driven insights

Cons

In my experience, it does not always integrate well with the other systems my business relies on