Anonymous
Manufacturing, 51-100 employees
“Good attendance with available support
Pros
Regarding attendance, the module is good for payroll processing, very user-friendly and I can also reach the support team whenever I need them.
Cons
I don't have any complaints at this point. Everything has been good so far and the support team has been really helpful whenever I have needed assistance.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
rani a.
Mid Market, 51-100 employees
“Quick HR tasks through interface
Pros
The interface is user friendly and I like that I can handle HR tasks quickly and efficiently.
Cons
One thing I do not like is that certain features works slow and occasionally respond pretty late.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Fifi S.
Enterprise, 500+ employees
“Mobile access manages HR real-time
Pros
SunFish Workplaze is easy to use and user-friendly. And I like that I can use it on my mobile devices as well. It even allows me to manage HR processes in real time.
Cons
The only thing I did not like is that I cannot make changes to the system myself so I have to contact our DataOn consultant every time I need a custom report or query.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Josua C.
Human Resources, 500+ employees
“Customizable menus with quick help
Pros
It is one of the most useful HR systems I have used. Also the interface is user-friendly and I can customize menus a lot to fit our needs. Their support team also gave excellent, quick help when we needed guidance.
Cons
There are some default layouts and menus I do not really like. Still it's something I can bring up with their team to see if adjustments are possible.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Mining & Metals, 500+ employees
“Processing speed improved significantly
Pros
I've noticed the processing speed is much better than in the previous SunFish version.
Cons
It would be great to see some features updated. Like I especially need the Tax Report to follow the government's official tax template.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Didin A.
Mid Market, 51-100 employees
“All HR functions unified simply
Pros
SunFish brings all HR functions together in one easy to use platform. Also with it tasks like payroll, attendance tracking and managing employee records become much simpler and more organized.
Cons
One thing I'd improve is the application's responsiveness during busy periods as it can become a bit slow, particularly when I'm working with very large datasets often.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Derit A.
Human Resources, 51-100 employees
“Leave and talent management excel
Pros
The leave management features are my fav and I also find the loan and talent management systems very useful.
Cons
No complaints so far as I really like all of its products and they consistently work well for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Widi U.
Human Resources, 500+ employees
“Clean interface reduces admin work
Pros
SunFish HRIS has a clean, responsive interface that's easy to navigate so I can find what I need without hassle. It also keeps employee information secure and simplifies a lot of the HR admin work I used to struggle with. I also like that it helps reduce paper use which supports our sustainability efforts.
Cons
The setup costs were higher than with other vendors and getting the system up and running took a lot of time and effort.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Tiara Maharani M.
Human Resources, 51-100 employees
“Automated tasks with staff access
Pros
I like that the platform brings all HR functions together in one place. It also helps me automate tasks and cuts down on manual work. Plus records are kept and tracked clearly, which makes reporting easier. The best thing is that staff can access their own data through the portal. The attendance and payroll modules are well integrated and really useful.
Cons
It is slow and often feels unresponsive. The layout is also confusing and not easy to use. I run into too many errors and glitches when processing data. Moving between sections is complicated and takes too long. Plus many features either don't work right or are hard to access.
Rating Distribution
Ease of use
4
Value for money
7
Customer Support
7
Functionality
5
Anonymous
Facilities Services, 500+ employees
“Quick responses to data requests
Pros
The team responds quickly to data requests and overall the HR system is genuinely very helpful.
Cons
At times it takes a while to process large amounts of data but I think it's okay.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Retail, 51-100 employees
“All feature modules work well
Pros
As per my experience, I notice that all the feature modules are good enough for HR.
Cons
However I always end up paying extra for customization and it feels like that cost is unavoidable.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
8
Tri Prasetya K.
Human Resources, 51-100 employees
“Stable platform with dedicated team
Pros
SunFish is a top-notch product as it combines a stable, high-performing platform with a truly dedicated support team that always helps its clients.
Cons
Honestly I cannot think of a single thing I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
dede s.
Enterprise, 500+ employees
“Detailed attendance and payroll functions
Pros
The attendance and payroll features are very detailed and fully functional for our needs.
Cons
That said, I think it's on the expensive side and runs slow when we try to change or update processes.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
7
Jessica K.
Human Resources, 51-100 employees
“Automation frees time for development
Pros
It streamlines and automates many routine processes, allowing our team to concentrate more on HR development instead of getting bogged down in administrative work.
Cons
I do wish a few essential features were already included because some of the tools we need still are not available in the current version.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
kezia s.
Human Resources, 51-100 employees
“Reliable data but occasional freezes
Pros
The data integration to be reliable and it also handles recorded data without issues.
Cons
Yes I experienced slow connections and it occasionally freezes on me.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
6
Functionality
6
Mario J.
Enterprise, 500+ employees
“great interface with quick support
Pros
It is fast, user friendly and actually fun to use and the support team responds quickly too.
Cons
When there is no internet for attendance tracking, I have to switch to other tools.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Irwan Y.
Mid Market, 51-100 employees
“Unified platform streamlines our HR tasks
Pros
SunFish by DataOn provides a unified HR solution on a single platform. Also it is user friendly, efficient and streamlines everyday HR responsibilities.
Cons
For me there's nothing major to dislike. Yes it takes time to explore all features but once mastered it's a very capable platform.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
wita a.
Human Resources, 51-100 employees
“No tech skills required to use
Pros
I like the fact that I don't need to be tech-savvy to use it well. As every menu and feature is user-friendly and the system works reliably. Overall it really makes HR tasks easier for everyone.
Cons
For newcomers, I wish the app provided more in-app guidance. The documentation is useful but I feel like step by step prompts within the interface would make onboarding far smoother.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lydiana S.
Mid Market, 51-100 employees
“Reliable platform with smooth rollout
Pros
Currently I am using SunFish and I have found it to be a reliable, easy to use HR platform that makes managing people-related tasks much simpler. The support team is knowledgeable too and the rollout was smooth and hassle-free. It also connects easily with our other systems. That lets us focus more on growing the business and improving employee engagement instead of getting stuck in admin work.
Cons
Honestly I cannot find anything to complain about. It is an outstanding product as performance is reliable, service is consistently good and it is flexible enough to tailor features to our needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Hospital & Health Care, 500+ employees
“Built for HR teams not developers
Pros
To be honest I have had a great experience from the moment I started using it for day to day tasks. It really feels built for HR teams rather than developers and it turns complicated workflows into something simple and manageable.
Cons
Right now there is almost nothing I dislike about it but the platform packs so many features that it comes with a steeper learning curve. So yes it does require a fair amount of time before I can take full advantage of everything it offers.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9
Devy R.
Enterprise, 500+ employees
“Flexible system adapts to policies
Pros
Overall I am really impressed by how flexible the system is as it adapts to different HR policies with ease and is easy to implement.
Cons
Some features come across as unnecessarily complex for basic HR users, which can create hurdles for routine tasks.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Cindy A.
Enterprise, 500+ employees
“Very helpful since 2020 consistently
Pros
This application is very helpful for our company. I have been using it since 2020.
Cons
No cons to share as it is serving us well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
henny n.
Mid Market, 51-100 employees
“Modules transfer data automatically
Pros
What I like is how well each module integrates with the others as data transfers automatically between attendance, payroll and performance, keeping everything aligned and consistent.
Cons
During my first week, I had some trouble navigating because the interface did not feel very user friendly at first. But the support team stepped in and gave excellent onboarding help.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Fitriyanti W.
Mid Market, 51-100 employees
“Daily tasks made easy to manage
Pros
SunFish is the best as t makes my daily tasks easy to manage.
Cons
So far, I am satisfied with everything and don't have anything to mention when it comes to cons.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Windaningsih W.
Mid Market, 51-100 employees
“Modular design scales organizations well
Pros
I like its modular design and how well it scales. Organizations can start small and grow over time, while still keeping data consistent across all HR functions.
Cons
There are times when I run into bugs or errors in the system and have to contact the vendor to get them resolved.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Trilindah S.
Mid Market, 51-100 employees
“Employee database with compensation tracking
Pros
It is really useful for managing our employee database, keeping track of time attendance and handling compensation and benefits.
Cons
Making changes in the settings menu is still overly complicated for me.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9
Anonymous
Manufacturing, 11-50 employees
“Comprehensive HR covers everything for us
Pros
SunFish is a comprehensive HR application for my company, covering everything I need.
Cons
As an early-stage startup, I feel like the pricing is too high for my business right now.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
jimmy m.
Enterprise, 500+ employees
“Customizable features meets our needs
Pros
I really like that SunFish provides features which let me customize the system to meet my company's specific needs.
Cons
We do notice app instability from time to time and it's particularly noticeable on SF7.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Pretty M.
Mid Market, 51-100 employees
“Accurate payroll with self-service tools
Pros
Overall I am really happy with the software and it is pretty easy to navigate. Also its payroll calculations and compliance features are pretty accurate. The self-service tools let employees handle basics themselves and whenever I have needed help the customer support has been responsive. Plus it connects well with other systems and I trust its data security and overall stability.
Cons
There's a noticeable learning curve for newcomers and at times the system loads slowly. Also I have had headaches trying to sync it with some third-party platforms. And I feel like the built-in reporting and analytics could be much more powerful and user-friendly. The mobile app still needs polishing and overall the pricing and licensing structure is a bit steep and complicated for what we get.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
6
Sherly F.
Manufacturing, 11-50 employees
“User-friendly with many useful features
Pros
The system is user-friendly, performs well and has many useful features.
Cons
We have not found anything negative so far as the system has made our work much more efficient and simple.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Hospitality, 51-100 employees
“Support responds exactly when needed
Pros
SunFish support always responds to my questions exactly when I need help.
Cons
Nothing major but I just need more menu options on the payroll variance report to make it easier to navigate.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
7
Nurul A.
Enterprise, 500+ employees
“Clean layout even for new employees
Pros
The system is really easy to navigate with its clean, simple layout which means even new employees can find their way around without much trouble. Implementation went smoothly too and the training materials were actually helpful. I especially like how many features are packed into one system like attendance, payroll, leave management so most HR needs are covered in a single place. Integration with other systems works well too and helps make processes more efficient. I use SunFish every day to clock in and out, check my attendance history and submit leave requests. Overall it's become part of my daily routine.
Cons
The attendance module is a recurring problem. As it often gives errors when I try to clock in or out and since every correction needs supervisor approval, the process becomes slow and frustrating especially when it happens often. Though customer support is responsive and tries to help but fully fixing the issue can take longer than expected.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
6
Anonymous
Banking, 51-100 employees
“Prompt support with outstanding service
Pros
It is very user-friendly, the support team responds promptly and the overall service quality is outstanding.
Cons
I'd like to see improvements such as adding deep learning to some of the features they are building for the future.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Listi A.
Mid Market, 51-100 employees
“Mobile access covers all HR modules
Pros
SunFish is really easy to use and I can access it from my mobile phone anywhere, while it covers all HR modules.
Cons
As per me the performance management module requires customization to meet our specific needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Paper & Forest Products, 500+ employees
“Features evolve with new developments
Pros
I have notice that the features continually evolve to keep up with new developments
Cons
One thing I noticed is that some custom fields can't be carried over when moving to the next upgrade.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
7
Andi P.
Mid Market, 51-100 employees
“System fits without extra customization
Pros
We started using SunFish back in 2017 during the implementation phase. From the beginning, the goal was to avoid customizations so future updates could be applied automatically and our talks with the implementation team went smoothly enough to make that happen. We also appreciate that the software is used across many industries and organizations, so it's built to handle a wide range of business needs, not just one type. On top of that, after-sales support is easy to reach and we can discuss any system issues whenever they come up. In short, the three main strengths we keep coming back to are, the system fit our needs without extra customization, the vendor has real experience across different industries and their post-sales service is reliable and always accessible.
Cons
Overall cost for our company is on the higher side compared with other HR systems, even though this software generally offers stronger specifications. Another drawback I have noticed is that it does not provide support or sponsorship for customer events, so if you were expecting that kind of partnership for company functions, it won't be available.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
9
Taufiq S.
Small Business, 11-50 employees
“Employee data unified in one place
Pros
What I like most is how it keeps all employee data in one place as that is incredibly helpful. I also like the user-friendly self-service portal, where staff can easily view their payslips and check time-off balances. Attendance tracking and leave management features are also good and get the job done well. Overall, it makes HR tasks much simpler for our team.
Cons
The biggest drawback is the limited customization in performance management. I have also noticed that some people experience slowdowns when pulling data or generating large reports. So improving speed and performance is essential so employees can work without interruptions.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
7
Dewi A.
Mid Market, 51-100 employees
“Amazing absence system for everyone
Pros
The absence system is really amazing as every employee can easily access it anytime to request time off or check their status.
Cons
Often I end up doing VLOOKUPs myself because the reports the system produces don't match our required format, so I have to reconcile and reformat the data to fit our template.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
7
Gaby E.
Enterprise, 500+ employees
“Choose only needed modules easily
Pros
SunFish covers a wide range of HR tasks from attendance and hiring to performance reviews, training, and payroll and the best part is that we can choose only the modules we actually need. It also supports multinational companies by letting us set up payroll in different currencies. Plus it automates admin work like payroll runs and tax calculations and helps us stay compliant with labor laws and tax rules Lastly the helpdesk responds quickly whenever issues come up.
Cons
What bothers me is the outdated UI/UX design. While the system offers a lot of configurable features and can be tailored to our company's needs, its interface feels somewhat old-fashioned and not very appealing. ISo yes I wish the visuals and user experience were refreshed to match the breadth of functionality the platform provides.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
9
Andilia N.
Mid Market, 51-100 employees
“allows manage our workforce well
Pros
It manages our workforce really well and helps me make smarter decisions using data-driven insights
Cons
In my experience, it does not always integrate well with the other systems my business relies on
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
7
Apfia P.
Enterprise, 500+ employees
“complete all in one solution
Pros
Personally, I feel the module is pretty much comprehensive, covering employment, training and performance.
Cons
I get frustrated because certain report fields are combined into a single cell when they clearly shouldn't be, which makes reading the data harder.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
7
Yohanes W.
Biotechnology, 101-500 employees
“Saves time with reliable payroll
Pros
SunFish Workplaze is very user-friendly. For a company of our size with over 100 employees it is a huge help with administration. As it covers employee records, attendance, claims and reimbursements and offers many reports tailored to our needs. Using it also saves me time, payroll is reliable too and the support team is always responsive.
Cons
In my experience, the performance evaluation module still needs work as it has several limitations that require developer help to fix. Though the support team usually suggests workarounds and improvements, which helps but we have had times when employees could not record attendance due to errors. So they really need to improve system performance so staff can use it without frustration.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Maan J.
Machinery, N/A employees
“Perfect for going paperless with customization
Pros
Using this tool has been really easy for me and it's helping my company move towards being paperless. The features are highly customizable which is perfect for tackling different tasks.
Cons
It's a bit pricey depending on the features I want so that's something to keep in mind.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Anonymous
Food Production, N/A employees
“organized data but clunky interface
Pros
One thing I really like is how all the data is organized in one tab. It makes tracking attendance and leave credits really easy. The employee profiles are already in the system, so we don't need to fill out extra forms with HR. I also find the organizational chart really useful for understanding the company structure.
Cons
For me it takes a bit to get used to the interface. There are a lot of steps and buttons I need to click to accomplish a task. The remarks are also abbreviated and the meanings are written at the bottom of the page which makes it hard to understand the codes, especially when there are a lot of them.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
