Total 44 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

48%

4

Stars

50%

3

Stars

2%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Manufacturing, 51-100 employees

4.0
January 2026

Good attendance with available support

Pros

Regarding attendance, the module is good for payroll processing, very user-friendly and I can also reach the support team whenever I need them.

Cons

I don't have any complaints at this point. Everything has been good so far and the support team has been really helpful whenever I have needed assistance.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

RA

rani a.

Mid Market, 51-100 employees

4.0
January 2026

Quick HR tasks through interface

Pros

The interface is user friendly and I like that I can handle HR tasks quickly and efficiently.

Cons

One thing I do not like is that certain features works slow and occasionally respond pretty late.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

FS

Fifi S.

Enterprise, 500+ employees

5.0
January 2026

Mobile access manages HR real-time

Pros

SunFish Workplaze is easy to use and user-friendly. And I like that I can use it on my mobile devices as well. It even allows me to manage HR processes in real time.

Cons

The only thing I did not like is that I cannot make changes to the system myself so I have to contact our DataOn consultant every time I need a custom report or query.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

JC

Josua C.

Human Resources, 500+ employees

5.0
January 2026

Customizable menus with quick help

Pros

It is one of the most useful HR systems I have used. Also the interface is user-friendly and I can customize menus a lot to fit our needs. Their support team also gave excellent, quick help when we needed guidance.

Cons

There are some default layouts and menus I do not really like. Still it's something I can bring up with their team to see if adjustments are possible.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mining & Metals, 500+ employees

4.0
January 2026

Processing speed improved significantly

Pros

I've noticed the processing speed is much better than in the previous SunFish version.

Cons

It would be great to see some features updated. Like I especially need the Tax Report to follow the government's official tax template.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

DA

Didin A.

Mid Market, 51-100 employees

4.0
December 2025

All HR functions unified simply

Pros

SunFish brings all HR functions together in one easy to use platform. Also with it tasks like payroll, attendance tracking and managing employee records become much simpler and more organized.

Cons

One thing I'd improve is the application's responsiveness during busy periods as it can become a bit slow, particularly when I'm working with very large datasets often.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

DA

Derit A.

Human Resources, 51-100 employees

5.0
November 2025

Leave and talent management excel

Pros

The leave management features are my fav and I also find the loan and talent management systems very useful.

Cons

No complaints so far as I really like all of its products and they consistently work well for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

WU

Widi U.

Human Resources, 500+ employees

5.0
November 2025

Clean interface reduces admin work

Pros

SunFish HRIS has a clean, responsive interface that's easy to navigate so I can find what I need without hassle. It also keeps employee information secure and simplifies a lot of the HR admin work I used to struggle with. I also like that it helps reduce paper use which supports our sustainability efforts.

Cons

The setup costs were higher than with other vendors and getting the system up and running took a lot of time and effort.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

TMM

Tiara Maharani M.

Human Resources, 51-100 employees

3.0
November 2025

Automated tasks with staff access

Pros

I like that the platform brings all HR functions together in one place. It also helps me automate tasks and cuts down on manual work. Plus records are kept and tracked clearly, which makes reporting easier. The best thing is that staff can access their own data through the portal. The attendance and payroll modules are well integrated and really useful.

Cons

It is slow and often feels unresponsive. The layout is also confusing and not easy to use. I run into too many errors and glitches when processing data. Moving between sections is complicated and takes too long. Plus many features either don't work right or are hard to access.

Rating Distribution

Ease of use

4

Value for money

7

Customer Support

7

Functionality

5

A

Anonymous

Facilities Services, 500+ employees

5.0
November 2025

Quick responses to data requests

Pros

The team responds quickly to data requests and overall the HR system is genuinely very helpful.

Cons

At times it takes a while to process large amounts of data but I think it's okay.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Retail, 51-100 employees

4.0
November 2025

All feature modules work well

Pros

As per my experience, I notice that all the feature modules are good enough for HR.

Cons

However I always end up paying extra for customization and it feels like that cost is unavoidable.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

TPK

Tri Prasetya K.

Human Resources, 51-100 employees

5.0
November 2025

Stable platform with dedicated team

Pros

SunFish is a top-notch product as it combines a stable, high-performing platform with a truly dedicated support team that always helps its clients.

Cons

Honestly I cannot think of a single thing I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DS

dede s.

Enterprise, 500+ employees

4.0
November 2025

Detailed attendance and payroll functions

Pros

The attendance and payroll features are very detailed and fully functional for our needs.

Cons

That said, I think it's on the expensive side and runs slow when we try to change or update processes.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

7

JK

Jessica K.

Human Resources, 51-100 employees

4.0
November 2025

Automation frees time for development

Pros

It streamlines and automates many routine processes, allowing our team to concentrate more on HR development instead of getting bogged down in administrative work.

Cons

I do wish a few essential features were already included because some of the tools we need still are not available in the current version.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

KS

kezia s.

Human Resources, 51-100 employees

4.0
November 2025

Reliable data but occasional freezes

Pros

The data integration to be reliable and it also handles recorded data without issues.

Cons

Yes I experienced slow connections and it occasionally freezes on me.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

6

MJ

Mario J.

Enterprise, 500+ employees

5.0
November 2025

great interface with quick support

Pros

It is fast, user friendly and actually fun to use and the support team responds quickly too.

Cons

When there is no internet for attendance tracking, I have to switch to other tools.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

IY

Irwan Y.

Mid Market, 51-100 employees

5.0
November 2025

Unified platform streamlines our HR tasks

Pros

SunFish by DataOn provides a unified HR solution on a single platform. Also it is user friendly, efficient and streamlines everyday HR responsibilities.

Cons

For me there's nothing major to dislike. Yes it takes time to explore all features but once mastered it's a very capable platform.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

WA

wita a.

Human Resources, 51-100 employees

5.0
November 2025

No tech skills required to use

Pros

I like the fact that I don't need to be tech-savvy to use it well. As every menu and feature is user-friendly and the system works reliably. Overall it really makes HR tasks easier for everyone.

Cons

For newcomers, I wish the app provided more in-app guidance. The documentation is useful but I feel like step by step prompts within the interface would make onboarding far smoother.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LS

Lydiana S.

Mid Market, 51-100 employees

5.0
November 2025

Reliable platform with smooth rollout

Pros

Currently I am using SunFish and I have found it to be a reliable, easy to use HR platform that makes managing people-related tasks much simpler. The support team is knowledgeable too and the rollout was smooth and hassle-free. It also connects easily with our other systems. That lets us focus more on growing the business and improving employee engagement instead of getting stuck in admin work.

Cons

Honestly I cannot find anything to complain about. It is an outstanding product as performance is reliable, service is consistently good and it is flexible enough to tailor features to our needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Hospital & Health Care, 500+ employees

4.0
November 2025

Built for HR teams not developers

Pros

To be honest I have had a great experience from the moment I started using it for day to day tasks. It really feels built for HR teams rather than developers and it turns complicated workflows into something simple and manageable.

Cons

Right now there is almost nothing I dislike about it but the platform packs so many features that it comes with a steeper learning curve. So yes it does require a fair amount of time before I can take full advantage of everything it offers.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

9