SuperBeings Reviews
Total 6 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars83%
4
Stars17%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Management Consulting, 1-10 employees
More than a year
“effective sales process done right!”
Pros
LGM's whole approach is to treat the sales cycle as a real process and that's exactly what I value most! Sales is fully structured: audience creation through segmentation, native data enrichment with LinkedIn Sales Navigator and Dropcontact, integrated LinkedIn messages, emails, Twitter messages and even voice notes, then lead labeling based on the type of reply, a central inbox to manage responses and a connection to the CRM. Overall, what stands out for me is the process itself, along with the consistency, fluidity and effectiveness of the platform :))
Cons
I've been using the product for more than two years and early on there were definitely areas that needed improvement especially campaign tracking, the centralized inbox, lead labeling and handling OOO replies. Over time though, the product and tech teams clearly adapted well to user needs. At this point, I really don't have any friction left. That said, it's worth mentioning that the tool is mainly designed for highly personalized outreach. If your goal is high-volume prospecting, like sending 1000 emails a day, this won't be the right fit.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Marketing and Advertising, 11-50 employees
Less than 6 months
“Making our managers stronger team leaders”
Pros
This tool helps us stay on top of engagement challenges with our teams. It uses daily Slack check-ins, just quick 30-second questions to collect deep insights. The system runs these smart calculations behind the scenes and shows us how each team's doing, reflecting their manager's performance. It even breaks it down so we can coach each person better. It's made my life way easier as a manager. There's also this really cool culture view that shows how our values are showing up at different levels of the org. If something's off, I know exactly where we might need to step in. And I've gotta say, the product team is super responsive and always open to feedback.
Cons
The UX isn't the smoothest yet. It takes time to get comfortable checking the platform.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Retail, 11-50 employees
Less than 6 months
“Best for up-to-date team feedback”
Pros
It's awesome if your team uses Slack or Google Chat. There's no need to jump between platforms, it just works right in your chat tool. It's great for tracking how engagement and culture are evolving. I really like the heatmap and the admin dashboard and it makes it easy to spot areas that need attention. Plus, their support team is amazing. They're always listening to feedback and genuinely working to improve the product.
Cons
I haven't run into any real issues so far. There were a couple of tiny typos in the app but I flagged them and they were fixed right away. The support team is seriously on point.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 51-100 employees
Less than 6 months
“Boosting remote team performance”
Pros
As a manager, this tool helps me build a better workplace experience. From an HR perspective, it gives me the kind of insights that actually help shape our company culture. It really nails the data points I need to make smart decisions around employee experience.
Cons
I think there's room to add more features that could really boost the overall experience. Stuff like being able to give shoutouts or kudos on Slack (like HeyTaco) or even having an async daily standup feature would be useful.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
8
Computer Software, 11-50 employees
Less than 6 months
“Turns a boring task into something fun”
Pros
I've never enjoyed those long end-of-year reviews, such a time sink. I used to just rush through them. But It has changed that. Now I just spend 30 seconds a day answering a question and it actually feels meaningful. I feel more involved in shaping our company culture. I even look forward to the daily prompts. It's also nice to get instant insights into what my peers are thinking and I can share feedback anonymously too.
Cons
It would be great to see more features that promote team collaboration. It does a good job now but it could definitely go further in encouraging interaction.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Entertainment, 101-500 employees
Less than a year
“Feels like a digital buddy that gets it”
Pros
There's so much I love about SuperBeings. First, it's efficient. Second, it really helps you understand what's on your employees' minds. The questions they ask are thoughtful and grounded in solid psychology. I can also tailor the tool to fit our specific needs which is a huge plus. And their customer support? Very fast and always ready to help out with anything.
Cons
I see a lot of potential for this tool to go deeper into understanding human behavior. Adding more features in that area would take it to the next level.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8