Internet, 1-10 employees
Less than 6 months
“Very useful solution”
Pros
When I wasn't sure which option was best for me, the customer support team was incredibly helpful in guiding my decisions.
Cons
I'm hoping they introduce a chat-based support system instead of just relying on calls. It would be much more convenient and quicker to get help that way.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Services, 1-10 employees
Less than 6 months
“Great payroll system.”
Pros
it was incredibly simple and didn't take much time at all. Everything is laid out in such a clear, simple way that it's nearly impossible to get confused. The process is designed to be as user-friendly as possible, making it accessible even for those who aren't particularly tech-savvy.
Cons
Everything's been great, and I haven't encountered any issues using the program. It's been smooth sailing so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 1-10 employees
Less than 6 months
“Great Affordable Payroll Solution”
Pros
The best features of this payroll system are how simple it is to set up, use, and its affordability.
Cons
The only downside I've noticed so far is how often one of the account managers calls to check on me. It's starting to get a bit annoying, to be honest.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Insurance, 1-10 employees
Less than a year
“Simple Payroll”
Pros
Getting automatic recurring payroll set up was incredibly easy and hassle-free. The process was so simple that it barely took any time or effort. I was pleasantly surprised by how smoothly everything went, with clear instructions guiding me every step of the way.
Cons
They send way too much marketing to current clients. I feel like I'm constantly being asked for referrals, and it's a bit overwhelming.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Medical Practice, 1-10 employees
Less than a year
“Review of Sure Payroll”
Pros
Starting out with this service was easy, and I found the entire process to be smooth and simple. What made it even better was how approachable and communicative the sales staff were throughout. They were always available to answer my questions and provided clear, helpful information at every step.
Cons
I'm not entirely sure what could be improved. Maybe they send a few too many emails, but even that is not a huge problem in the grand scheme of things.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10