SurePayroll Reviews

“Excellent and Easy to use”

Pros

My experience working with the team was nothing short of exceptional. Every interaction I had was smooth and efficient, leaving me thoroughly impressed. Their customer service truly stands out as being top-notch; they went above and beyond to ensure all my needs were met. I couldn't have asked for a better level of professionalism and support, making the entire process not only enjoyable but also highly satisfying.

Cons

Some features are really hard to figure out, and it takes a lot of time to understand how they work, which isn't ideal when you're trying to get things done efficiently.

“Good and simple for small businesses”

Pros

SurePayroll is straightforward to use, with a simple, uncomplicated interface.

Cons

I'm not sure if this system will grow with my business. If I end up with a large number of employees, I'll need to automate timecard entries, and I'm not confident SurePayroll can handle that as smoothly as I'd like.

“Easy company manage”

Pros

It's easy to manage, with everything you need, and the support is excellent.

Cons

We're really happy with everything so far. The system operates smoothly, and it's so straightforward that everyone can use it without any issues.

“A great choice for any Start Up”

Pros

It's affordable to set up and offers highly functional features that cater to small, medium, or large-scale operations.

Cons

Our experience with SurePayroll has been nothing short of exceptional. We've been using the system for about three months now, and it has proven to be incredibly useful. The customer service and support we've received have been outstanding, and I haven't had a single complaint to speak of.

“Honest Review”

Pros

It's the most cost-effective and straightforward solution in a market that's otherwise overcrowded and overpriced.

Cons

So far, there's nothing that I haven't liked. Everything's been going smoothly, and I'm quite satisfied with the service.

“MY likes of Surepay”

Pros

I appreciated the flexibility to choose only the features I needed and skip the ones I didn't.

Cons

I don't really have any dislikes at this point. Everything's been working out well, and I haven't encountered any significant issues.

“Great Service”

Pros

Setup was easy, and the team was really helpful in getting everything configured correctly. Adding employees was also a simple process.

Cons

It would've been really helpful to have more assistance with tax-specific questions. Sometimes, you just need that extra bit of guidance to navigate through the complexities of taxes.

“SurePayroll”

Pros

SurePayrol is incredibly simple to use. The setup was easy, and we were guided through every step.

Cons

I'd really prefer not to be left on hold for such a long time when I need assistance. It's frustrating to have to wait so long just to get help with an issue.

“A good easy software to use”

Pros

I like how easy the software is to use. Setting up employees and running reports is a breeze when needed.

Cons

Setting up sick pay for NJ is not easy at all. It's currently a manual process, which is time-consuming and could be more efficient.

“Love SurePayroll”

Pros

I love how easy it is to use, plus the tax preparation is handled for me.

Cons

Honestly, there's nothing to complain about so far. Everything's been working as expected, and I haven't run into any problems.

“Great Small business Payroll service”

Pros

As a single-member LLC owner and first-time user setting up payroll, SurePayroll made everything so simple and efficient, it was a real time saver! I spent hours researching how to do payroll on my own, but in the end, the cost of having SurePayroll handle everything made it a no-brainer.

Cons

Since I run a one-person LLC, I only pay myself once a year, and because of that, the cost feels pretty steep for just one payment a year. It doesn't seem entirely cost-effective in my situation.

“SureParyroll”

Pros

The customer service was good, but I found the product interface challenging to use, and it didn't offer payment alternatives for my contracted employees, who are invoice-only.

Cons

It's not very convenient to use on the go, especially on mobile devices or tablets. It feels like the system isn't optimized for those platforms, which can be limiting when you're trying to manage things away from a desktop.

“Great Option”

Pros

SurePayroll is simple to use. The website is very intuitive, and whenever I needed help, the team responded quickly with clear instructions. He's resolved my issues on the first contact both times I've needed help over the past 15 months.

Cons

Nothing at all! As I mentioned earlier, working with SurePayroll has been completely frustration-free. I haven't had a single issue, which is refreshing.

“SurePayroll Meets Our Needs”

Pros

SurePayroll was exactly what we needed: easy, simple, and functional. We rarely need customer service, and the online portal is so easy that even a payroll novice can learn it quickly.

Cons

We don't always need the service depending on how our revenue is coming in, so it would be really convenient if we could pause the service during those times when it's not needed instead of continuing to be charged the monthly fee regardless.

“Payroll Review”

Pros

Handling payroll processing has been incredibly easy and smooth, making the whole process almost effortless. What really stands out for me, though, are the reminder, they've been an absolute lifesaver.

Cons

I find it annoying that I need a code every time I log in, and it doesn't even remember my computer. It's an unnecessary hassle that slows me down.

“Very useful solution”

Pros

When I wasn't sure which option was best for me, the customer support team was incredibly helpful in guiding my decisions.

Cons

I'm hoping they introduce a chat-based support system instead of just relying on calls. It would be much more convenient and quicker to get help that way.

“Great payroll system.”

Pros

it was incredibly simple and didn't take much time at all. Everything is laid out in such a clear, simple way that it's nearly impossible to get confused. The process is designed to be as user-friendly as possible, making it accessible even for those who aren't particularly tech-savvy.

Cons

Everything's been great, and I haven't encountered any issues using the program. It's been smooth sailing so far.

“Great Affordable Payroll Solution”

Pros

The best features of this payroll system are how simple it is to set up, use, and its affordability.

Cons

The only downside I've noticed so far is how often one of the account managers calls to check on me. It's starting to get a bit annoying, to be honest.

“Simple Payroll”

Pros

Getting automatic recurring payroll set up was incredibly easy and hassle-free. The process was so simple that it barely took any time or effort. I was pleasantly surprised by how smoothly everything went, with clear instructions guiding me every step of the way.

Cons

They send way too much marketing to current clients. I feel like I'm constantly being asked for referrals, and it's a bit overwhelming.

“Review of Sure Payroll”

Pros

Starting out with this service was easy, and I found the entire process to be smooth and simple. What made it even better was how approachable and communicative the sales staff were throughout. They were always available to answer my questions and provided clear, helpful information at every step.

Cons

I'm not entirely sure what could be improved. Maybe they send a few too many emails, but even that is not a huge problem in the grand scheme of things.