Last Updated
Key Takeaways
Generated from the text of customer reviews
Our Verdict
SurePayroll Specifications
- Employee Information Management
- Attendance and Time Tracking
- Employee Onboarding
- Training and Development
SurePayroll Features
Online Payroll
The software enables businesses to process payroll for salaried, hourly, W-2, and 1099 workers from a single platform. It automatically calculates payroll, files and pays federal and state payroll taxes, supports direct deposit, and stores payroll reports, pay stubs, and tax forms for online access. By bringing payroll processing and tax management into one workflow, it helps cut down manual administration for employers.
Worker Compensation
This feature provides online access to workers' compensation insurance through Huckleberry and Paychex to compare quotes from multiple carriers and purchase coverage digitally. In addition to workers' compensation, employers can explore policies such as commercial property, business owners policy (BOP), professional liability, and employment practices liability (EPL) through a single digital workflow.
Health Insurance
SurePayroll gives businesses access to health plans through Paychex Insurance Agency, where they can compare quotes from top-rated insurance carriers for groups and individuals. It also includes guidance on health care reform, employee notifications, and potential tax credits, along with resources to evaluate coverage options.
HR Compliance
SixFifty's compliance tools allow businesses to generate employee handbooks, workplace policies, termination letters, and other employment documents based on guided responses. Documents are automatically updated to reflect changing employment laws, while compliance alerts cover state, city, and county requirements.
Payment Processing
Businesses can accept credit cards, debit cards, ACH payments, eChecks, and online payments through integrated payment processing tools. The feature also includes POS hardware, PCI compliance reminders, interchange optimization, and real-time funding options for in-person and online transactions.
Pros And Cons of SurePayroll
Pros
Simplifies routine payroll administration tasks
Makes payroll processing less time-consuming
Keeps payroll records easy to access
Cons
Multi-state payroll needs more flexibility
Off-cycle payroll can feel confusing
SurePayroll Reviews
Total 40 reviews
4.2
All reviews are from verified customers
Rating Distribution
5
Stars60%
4
Stars20%
3
Stars5%
2
Stars8%
1
Stars8%
Share your experience
Olga D.
Hospital & Health Care, 1-10 employees
Less than 6 months
“quick setup and helpful trial”
Pros
Getting started with it was easy and using it felt simple even without any previous payroll experience! I also appreciated that they offer a free trial.
Cons
I do wish customer support were easier to reach and able to give more complete answers once you finally connect with a representative.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
5
Functionality
8
JANINE A.
Accounting, 1-10 employees
More than a year
“stellar support”
Pros
Handling payroll and employee management with this software feels effortless. Their customer support is outstanding compared with other companies I've used and it also delivers excellent value for the price :)
Cons
There's a lot to appreciate about it overall but it does have limitations when it comes to Simple IRA Roth deductions for employees.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Allison H.
Non-Profit Organization Management, 1-10 employees
More than a year
“Payroll made effortless”
Pros
When using this platform three words come to mind right away: ease of use! Whether I'm paying salaried employees or hourly staff it fits what I need without any trouble. It also takes care of filing 941s and other payroll related taxes and getting tax documents out to employees each January is very simple. Other than that the reminder emails are genuinely useful. I get notified when a holiday is coming up so I can run payroll ahead of time and I also receive alerts for employee birthdays and work anniversaries.
Cons
After years of managing payroll the part I enjoy the least is still adding a new state to payroll. That process tends to be frustrating no matter which software you use but it still feels like this one could make it more smooth than it is now. Also (although I haven't tested this recently) there used to be an issue when trying to pay a 1099 contractor by direct deposit if they used a Tax ID number instead of an SS#.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does SurePayroll offer an API?
The vendor hasn't provided details about API availability.
Does SurePayroll have a mobile app?
Yes, it offers a mobile payroll application for iOS and Android.
What language does SurePayroll support?
The platform is primarily available in English.
What types of pricing plans does SurePayroll offer?
It pricing begins at $20/month + $4/employee for No Tax Filing plan. It also offers Full-Service Payroll ($29/month + $7/employee) and Nanny and Household Payroll ($45.99/month). Request a customized SurePayroll cost quote to find the best fit for your business.
What other apps does SurePayroll integrate with?
The software can integrate with Time Clock, accounting and payroll software.
Who are the typical users of SurePayroll?
Users across multiple industries such as law firms, households, nanny, dental office, and contractors can use the SurePayroll tool.
What level of support does SurePayroll offer?
Surepayroll gives support through phone, live chat, and knowledge base.