Total 9 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

22%

3

Stars

0%

2

Stars

11%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Mid-Market, 51-100 employees

5.0
February 2022

Excellent scheduling tool with continuous improvements

Pros

I really like how easy everything is to use. The dashboard is awesome because it shows all the important info right there, no need to search for it. I'm also really happy with the new features they've been adding.

Cons

The process for manually adding or updating clock-ins and clock-outs when employees forget to punch isn't very clear and I often get confused trying to figure out the right steps.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JB

Jenny B.

Mid-Market, 51-100 employees

4.0
February 2022

smooth and time-saving solution

Pros

The templates make it so quick and easy to schedule staff. It's a real time-saver.

Cons

There's no direct integration with our POS system and it really depends on the platform you're using. It can be frustrating when you're trying to fix everything.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

MS

Mark S.

Mid-Market, 51-100 employees

5.0
February 2022

A good option that can get even better

Pros

automatic integration with Xero Payroll really stands out for me, especially with the pre-emptive rostering feature. It creates a super smooth workflow that saves me so much time.

Cons

I get way too caught up exploring all the different features but once I start tinkering with everything, it's hard to stop.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RF

Remuel F.

Mid-Market, 51-100 employees

4.0
February 2022

simplified payroll processing

Pros

Tracking employee hours is very simple, clocking in/out, scheduling, leave approvals and sorting out payroll each week is all really easy.

Cons

If I need to redo an export to Xero, I have to delete the first one and start the whole process from scratch.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

NH

Nikki H.

Mid-Market, 51-100 employees

5.0
December 2021

Great tool for team management

Pros

The paperless employee onboarding feature is amazing! Setting up rosters takes no time at all and managing timesheets is smooth now.

Cons

I honestly don't have many complaints, whenever something comes up, their support team is quick to jump in and fix it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid-Market, 51-100 employees

2.0
December 2021

useful but has room for improvement

Pros

I absolutely love the birthday tracking feature, it works flawlessly. Plus, it's incredibly handy how it stores training documents and sends expiry reminders, making everything so much easier to manage.

Cons

The vacation time tracking for hourly employees is seriously broken, it doesn�t calculate correctly at all. I�ve run into numerous bugs in the holiday accrual system over the past six months, and it�s been frustrating to deal with.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

4

CM

Chris M.

Enterprise, 500+ employees

5.0
September 2021

Smart Platform with Excellent Support

Pros

Their support team is really focused on solving problems and providing great service. The platform works flawlessly across all my devices and keeps everything transparent with solid accountability tracking.

Cons

team moves really fast with updates and always asks for feedback, so HR managers end up being more involved than expected. It would be nice to have more control over how much we participate in the process.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JK

John K.

Mid-Market, 51-100 employees

5.0
August 2021

simple solution for managing attendance

Pros

The scheduling feature has really helped cut down the time I spend managing daily tasks.

Cons

Setting up the roster at first can be pretty frustrating and confusing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RB

Robyn B.

Small-Business, 11-50 employees

5.0
December 2020

effortless payroll and leave management

Pros

This system has it all for workforce management, scheduling, employee data storage, time tracking and seamless integration with our accounting software. It handles everything really smoothly. The automatic award application to timesheets has made our payroll process super accurate and efficient. it's saved us so much time. The leave request feature is a great touch, letting staff apply and us approve or deny their requests with ease. It's just a really complete tool.

Cons

Honestly, I can't think of anything I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10