Total 4 reviews

3.8

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

Stars

75%

3

Stars

25%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

A

Anonymous

Mid Market, 51-100 employees

4.0
November 2022

Smooth Setup with Great Flexibility

Pros

Support team has been incredible throughout our onboarding process and beyond. Whenever I've had questions or run into issues they respond quickly and actually resolve things fast. The notification system is really useful too, multiple supervisors can get alerts for their own teams and others which helps with coverage and communication.

Cons

Haven't run into any major problems with it yet. Really excited about the upcoming reports they're rolling out! Pretty confident that if we needed something fixed or wanted a new feature they'd figure out how to help us make it happen.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

RS

Robyn S.

Enterprise, 500+ employees

4.0
November 2022

positive experience

Pros

It's really user friendly when I need to go back and check why someone wasn't at work, the interface makes it easy to find that information quickly.

Cons

I can't really think of anything negative to say about it and the system works well for what I need.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

PA

Paula A.

Mid Market, 51-100 employees

4.0
November 2022

effective tool

Pros

I love being able to message people instead of making phone calls and as a team lead it's really helpful to check who's running late or won't be in so I can plan accordingly for the shift

Cons

Sometimes colleagues struggle with figuring out how to figure out the system which creates problems for everyone else

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

AA

albert a.

Small Business, 11-50 employees

3.0
November 2022

Solid Platform

Pros

Really user friendly and everything runs smoothly

Cons

I wish there was a way to approve or deny vacation requests, that feature is missing.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

6