Last Updated
Overview
TeamSense is a specialized mobile-first platform designed to simplify communication and attendance for frontline and hourly employees. While its primary focus on text-based communication may be a limitation for some companies, its effectiveness in reducing no-shows and streamlining call-offs makes it a powerful tool for industries like manufacturing and logistics.
Overall Rating
Based on 4 users reviews
3.8
Rating Distribution
Positive
75%
Neutral
25%
Negative
0%
Starting Price
Custom
TeamSense Specifications
- Employee Information Management
- Attendance And Time Tracking
- Leave And Absence Management
- Employee Self-Service Portal
What Is TeamSense?
TeamSense is a workforce management and communication platform that leverages the simplicity of text messaging to connect employers with their hourly and frontline staff. It eliminates the need for employees to use complex apps or phone trees for tasks like reporting an absence. The software helps to automate attendance tracking, send mass communications, and manage shifts. TeamSense is designed to provide a single, accessible source of truth for all employee-manager communication and attendance data, improving efficiency and reducing administrative burdens.
TeamSense Pricing
TeamSense offers three-tiered and custom pricing plans based on the number of employees.
- Basic
- Pro
- Enterprise
Disclaimer: The pricing is subject to change.
TeamSense Integrations
TeamSense supports integrations with a wide range of systems, including
Who Is TeamSense For?
The software is ideal for businesses in:
- Manufacturing companies
- Human resources
- Operations
Is TeamSense Right For You?
If your organization employs a large number of frontline or hourly workers, TeamSense can drastically reduce no-call/no-shows and improve communication. Its text-based interface removes barriers for non-technical staff, while HR teams gain analytics, real-time notifications, and centralized absence management. Whether you're replacing manual call-in procedures or supplementing an HRIS, TeamSense is a scalable solution that integrates easily and boosts efficiency.
Still not sure about TeamSense? Contact our support team at (661) 384-7070 for further guidance
TeamSense Features
Smart Text-Based Absence Tracking
TeamSense features a call-off system that lets employees report absences via simple text messages—no app or login needed. This reduces no-call, no-show incidents and alerts supervisors in real time. Employees can view their attendance history and points before calling off, increasing transparency. HRIS integration ensures attendance data stays accurate and up to date.
Two-Way Team Communication Hub
Users can send broadcast messages via text or email to teams, departments, or entire sites for alerts, updates, or announcements. Employees access a central portal for policies, benefits, and HR links—all mobile-friendly. Contact info updates automatically, ensuring messages always reach the right people, even in multilingual teams.
Mobile-Friendly Digital Forms Engine
TeamSense replaces paper workflows with mobile-accessible forms delivered via text. Use it for pulse surveys, incident reports, availability checks, and more. All responses are tracked and timestamped. Forms are easy to fill out on any device, improving compliance, speed, and engagement from frontline staff.
Seamless Workforce System Integrations
It integrates with top HRIS and payroll tools like ADP, BambooHR, Gusto, and SAP to sync attendance and employee data automatically. These integrations reduce manual entry, prevent errors, and keep records consistent. TeamSense also supports data warehouses for advanced workforce analytics and reporting.
Pros And Cons of TeamSense
Pros
No employee app requirement, text‑based call‑off simplifies reporting
Provides strong language / translation support
Has flexible tiered plans, including enterprise for large/multi‑site operations
Cons
Minimum spend ($6,000/year) may make it costly for smaller teams
Little visibility on highly customized scheduling (shift swaps, etc.)
TeamSense Reviews
Total 4 reviews
3.8
All reviews are from verified customers
Rating Distribution
5
Stars0%
4
Stars75%
3
Stars25%
2
Stars0%
1
Stars0%
Share your experience
Anonymous
Mid Market, 51-100 employees
“Smooth Setup with Great Flexibility
Pros
Support team has been incredible throughout our onboarding process and beyond. Whenever I've had questions or run into issues they respond quickly and actually resolve things fast. The notification system is really useful too, multiple supervisors can get alerts for their own teams and others which helps with coverage and communication.
Cons
Haven't run into any major problems with it yet. Really excited about the upcoming reports they're rolling out! Pretty confident that if we needed something fixed or wanted a new feature they'd figure out how to help us make it happen.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
albert a.
Small Business, 11-50 employees
“Solid Platform
Pros
Really user friendly and everything runs smoothly
Cons
I wish there was a way to approve or deny vacation requests, that feature is missing.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
6
Paula A.
Mid Market, 51-100 employees
“effective tool
Pros
I love being able to message people instead of making phone calls and as a team lead it's really helpful to check who's running late or won't be in so I can plan accordingly for the shift
Cons
Sometimes colleagues struggle with figuring out how to figure out the system which creates problems for everyone else
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Frequently Asked Questions
Does TeamSense have a mobile app?
TeamSense is an app-free solution for employees, but it does have dedicated apps for managers and administrators.
What types of pricing plans does TeamSense offer?
TeamSense offers three pricing plans: Basic, Pro, and Enterprise. Each plan adds more features and greater flexibility. Contact us to get a TeamSense cost quote today.
What language does TeamSense support?
Its basic plans support English & Spanish; higher plans include translations into 25+ languages.
Who are the typical users of TeamSense?
TeamSense's main users are the frontline / hourly workforce: retail, manufacturing, logistics, etc.
Does TeamSense offer an API?
No, TeamSense does not offer an API.
What other apps does TeamSense integrate with?
TeamSense software integrates with a variety of HRIS and payroll systems to keep employee data up-to-date.
What level of support does TeamSense offer?
TeamSense offers dedicated support via email, phone, and a help center for all its users.