Threads Culture Reviews
Total 14 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars36%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Pharmaceutical, 51-100 employees
Less than 6 months
“Threads Culture Review”
Pros
This product is excellent, especially if you need something easy and straightforward to use. The system's navigation is highly intuitive, and its layout is well-organized. It is a valuable tool for driving improvements in company culture. The user-friendliness and ease of use are remarkable. It allows all staff members to access and participate effectively. The system enables monitoring of KPIs and objectives, and the training process is incredibly smooth.
Cons
Currently, I cannot think of any issues or concerns.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Information Technology and Services, 1-10 employees
Less than 6 months
“Convenient feedbacks!”
Pros
It offers a great environment for getting feedback and works well for all our work objectives too.
Cons
For what I needed it for, I haven't found any particular drawbacks.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Not Specified, 51-100 employees
More than a year
“Threads Culture saved us”
Pros
I'm impressed with Threads' seamless user interface, which allows managers and employees to provide real-time feedback instead of relying on formal annual review cycle meetings.
Cons
To fully benefit from the tool, managerial buy-in is essential. Utilizing the training provided by Threads is an excellent way to ensure this.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Hospital & Health Care, 11-50 employees
Free Trial
“year-round performance tracking made simple”
Pros
Threads helps management and staff communicate effectively. In healthcare, documentation matters and it has made it possible to follow performance across the year instead of relying on the brief snapshot that annual reviews seemed to provide.
Cons
There isn't much to criticize about Threads. Since the company is smaller, getting a live person to help troubleshoot is easy and the Threads team responds quickly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Consumer Services, 11-50 employees
Less than a year
“Effortless employee analysis”
Pros
Software is thoughtfully built to support employee engagement and culture, with core values and KPIs included for easy employee analysis. Overall, a great experience to use it
Cons
Using it has caused no problems and the software is very easy to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Real Estate, 51-100 employees
Less than a year
“Easy performance evaluation”
Pros
Performance evaluation software is an excellent tool and when our team runs into technical issues, Threads responds right away and works with us to get things running again. The product is outstanding and its customer service is unmatched.
Cons
I have no complaints honestly!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 11-50 employees
More than a year
“Has the perfect central review repository”
Pros
Feedback can be updated regularly and the org chart is quick to look up. Keeping reviews in one central repository is useful.
Cons
Some parts of the process were hard to understand and setting up profiles and job descriptions was a bit tiring.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
9
Functionality
9
Construction, 51-100 employees
More than a year
“an all rounder for us”
Pros
It handles reviews and management and we also use it for communication and documentation. They keep improving the software without charging extra for new features and the support is excellent.
Cons
After using Threads for a long time, I don't have anything bad to report.. it has met or exceeded my expectations.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Primary/ Secondary Education, 1-10 employees
Less than a year
“Helped me assess our weaknesses”
Pros
They helped me evaluate my organization's culture and see where our core values were falling short. Employee morale had been low and we hadn't found a way to identify the problems and work toward a solution. Its user friendly, visual approach helped us pinpoint those issues.
Cons
The overall aesthetic could definitely use some improvement.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
Banking, 51-100 employees
Less than a year
“Good experience with it!!”
Pros
I'm able to make my feedback visible to both the person I'm commenting on and their immediate supervisor and this is a huge plus for me
Cons
Giving yourself feedback can be difficult, whether it's positive or negative, for some of us... still, it's nice to be able to give yourself a pat on the back. Everything works well in the software though!!
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Insurance, 11-50 employees
Less than 6 months
“clearer values and results scores”
Pros
Threads support was knowledgeable and quick to respond and the program was easy to use. Recorded training sessions are useful for reference and for introducing new team members. We previously used just one score so adding a values score alongside a results score was new for us. Having both now gives us a clearer view of an employee's strengths and challenges. After their reviews, our team said the process felt positive and less stressful. Seeing their scores and quadrant placement at the start also helped them stay focused on the review instead of anticipating their score.
Cons
Definitions for the values aren't shown in the Values Score during a review so we had to look in Company Documents to find explanations. There's no self-assessment feature but the Threads team helped us prepare a Word document to use instead.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Insurance, 11-50 employees
Less than 6 months
“supportive customer service”
Pros
Navigating the system is easy and customer service is open, positive and supportive, with assistance consistently available.
Cons
Self-review isn't available during the first review period and only one review can be viewed at a time.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
Banking, 11-50 employees
Less than 6 months
“Faster staff communication”
Pros
Communicating with staff I don't usually run into is easier this way. It saves time at work and helps people get conversations going with each other.
Cons
No cons from me
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Philanthropy, 51-100 employees
Less than a year
“Enhanced our feedback loops”
Pros
Love that our staff can use this system to give feedback about their co-workers in a positive and constructive way. I appreciate that a new feature lets employees choose whether to make their comment visible to another co-worker. Our staff also uses self-feedback like a journal to record what they have been doing, giving supervisors a helpful record to refer to.
Cons
When we began using Threads, we hoped employees would be able to see the comments and that is now available as a feature. Since this is our first year with Threads, we have not had any problems or concerns so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9