Total 16 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

W

Wanda

Non-Profit Organization Management, 51-100 employees

Less than a year

5.0
October 2024

Their service is excellent

Pros

I really appreciate that this resource is available to me directly through my employer without having to go through any bureaucratic red tape. It's accessible and hassle-free.

Cons

One thing I am aware of is that I'll eventually be taxed on the money I use through this service, but that's the nature of these types of programs.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

10

F

Fernanda

Pharmaceuticals, 500+ employees

Less than a year

5.0
July 2024

So helpful

Pros

It's been a game changer in helping me maintain a healthy work-life balance. It allows me to manage my personal time and work responsibilities much more effectively.

Cons

It would be awesome if the monthly spending limit were higher, so I could take full advantage of the benefit more often.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Matthew

Marketing and Advertising, 101-500 employees

More than a year

5.0
July 2024

Good tool for managing benefits

Pros

The FSA/HSA and Lifestyle wallets are incredibly easy to use. The entire user experience for our employees is seamless, and requesting reimbursements is quick and efficient.

Cons

The COBRA admin portal requires a separate login and the user interface feels a little outdated compared to the more modern FSA, HSA and Lifestyle Wallet portals.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

D

David

Insurance, 500+ employees

More than a year

5.0
June 2024

Great rewards

Pros

Loved the variety of reward options available and the app is so easy to navigate, making it convenient to use.

Cons

Everything works as expected with no major issues. The platform is easy to navigate and there's nothing that stands out as difficult to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

B

Benjamin

Computer Software, 51-100 employees

Less than a year

5.0
June 2024

Easy and useful tool

Pros

The whole process is simple and submitting for reimbursement is incredibly simple. I also appreciate the helpful reminders that ensure I take action before my rewards expire.

Cons

I have had no issues with the process so far. It has been smooth..

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rosie

Insurance, 500+ employees

More than a year

5.0
June 2024

Excellent customer responses

Pros

Responses from customer support are impressively fast when I email or call for assistance. It makes the whole experience so much smoother.

Cons

Customer service has been excellent, with friendly and experienced agents always available to help. They know exactly where to direct me to resolve any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Charlotte

Insurance, 500+ employees

More than a year

5.0
May 2024

Fantastic beneficial tool

Pros

It's been a fantastic experience overall. Having this benefit has been an awesome perk and it's so convenient to be reimbursed for all kinds of expenses like car maintenance, throughout the year.

Cons

Honestly there's not much I can complain about. It's easy to use and the reimbursement process is incredibly fast.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Leslie

Insurance, 500+ employees

More than a year

5.0
April 2024

Super easy and effective tools

Pros

Their website was super easy to navigate and I was able to quickly get reimbursed for my Spectrum bill. The process is simple and efficient and it's great to get some extra cash.

Cons

Nothing to complain about here. The website is super easy to access and the process is hassle-free.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Amy

Biotechnology, 500+ employees

More than a year

5.0
April 2024

Amazing software

Pros

Whole program is quite intuitive, the support team is quick and professional and there are so many great reimbursement options available to choose from.

Cons

No complaints at all. I have nothing but positive experiences with this program.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

M

Mandy

Hospital & Health Care, 500+ employees

More than a year

5.0
April 2024

Excellent employee reimbursement program for employees

Pros

The annual $350 employee reimbursement program is a fantastic benefit. It's always great to have that extra support.

Cons

Fully satisfied with the program as it stands. I don't have any suggestions for improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Riley

Human Resources, 500+ employees

Less than 6 months

5.0
April 2024

I had a great experience

Pros

This is incredibly easy to use and I'm always amazed at how quickly my reimbursements are processed.

Cons

There is a slight lack of variety in some areas but I believe it might be customizable, which could improve it further.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kathy

Banking, 101-500 employees

More than a year

5.0
March 2024

Bought a treadmill with its help

Pros

Entire process was quick and hassle-free. I was pleasantly surprised by how fast the reimbursement came through and it was nice to know I could be reimbursed for things like exercise equipment.

Cons

I haven't faced any issues with ThrivePass so far. Everything has worked as expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Colleen

Insurance, 500+ employees

More than a year

5.0
March 2024

It offers good benefits

Pros

I love how easy the system is to use and there's such a wide variety of options for what I can get reimbursed for.

Cons

I don't have any complaints. It is easy for everyone to use and I think the system is very intuitive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Amanda

Medical Practice, 500+ employees

More than a year

5.0
March 2024

Im so happy with it

Pros

Hands down, 5 stars! This benefit is amazing and I love the recognition it gives me every year as an employee. It's truly appreciated.

Cons

Nothing major. It takes a bit of time to get used to navigating the site but once you are familiar with it, it's easy.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Pang

Hospital & Health Care, 500+ employees

More than a year

5.0
February 2024

Working from home and staying active!

Pros

ThrivePass makes the reimbursement process incredibly easy. It's a real time saver.

Cons

It would be nice if there were more affordable clothing products available through the website. That would be a great addition.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tonya

Computer Software, 500+ employees

More than a year

5.0
February 2024

Ease of reimbursement is amazing

Pros

I really like the selection of products available and the reimbursement process is straightforward and simple to complete.

Cons

Overall I am extremely satisfied with the service. It's a really useful benefit that has made my life easier.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10