Non-Profit Organization Management, 51-100 employees
Less than a year
“Their service is excellent”
Pros
I really appreciate that this resource is available to me directly through my employer without having to go through any bureaucratic red tape. It's accessible and hassle-free.
Cons
One thing I am aware of is that I'll eventually be taxed on the money I use through this service, but that's the nature of these types of programs.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
10
Pharmaceuticals, 500+ employees
Less than a year
“So helpful”
Pros
It's been a game changer in helping me maintain a healthy work-life balance. It allows me to manage my personal time and work responsibilities much more effectively.
Cons
It would be awesome if the monthly spending limit were higher, so I could take full advantage of the benefit more often.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 101-500 employees
More than a year
“Good tool for managing benefits”
Pros
The FSA/HSA and Lifestyle wallets are incredibly easy to use. The entire user experience for our employees is seamless, and requesting reimbursements is quick and efficient.
Cons
The COBRA admin portal requires a separate login and the user interface feels a little outdated compared to the more modern FSA, HSA and Lifestyle Wallet portals.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Insurance, 500+ employees
More than a year
“Great rewards”
Pros
Loved the variety of reward options available and the app is so easy to navigate, making it convenient to use.
Cons
Everything works as expected with no major issues. The platform is easy to navigate and there's nothing that stands out as difficult to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Computer Software, 51-100 employees
Less than a year
“Easy and useful tool”
Pros
The whole process is simple and submitting for reimbursement is incredibly simple. I also appreciate the helpful reminders that ensure I take action before my rewards expire.
Cons
I have had no issues with the process so far. It has been smooth..
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Insurance, 500+ employees
More than a year
“Excellent customer responses”
Pros
Responses from customer support are impressively fast when I email or call for assistance. It makes the whole experience so much smoother.
Cons
Customer service has been excellent, with friendly and experienced agents always available to help. They know exactly where to direct me to resolve any issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Insurance, 500+ employees
More than a year
“Fantastic beneficial tool”
Pros
It's been a fantastic experience overall. Having this benefit has been an awesome perk and it's so convenient to be reimbursed for all kinds of expenses like car maintenance, throughout the year.
Cons
Honestly there's not much I can complain about. It's easy to use and the reimbursement process is incredibly fast.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Insurance, 500+ employees
More than a year
“Super easy and effective tools”
Pros
Their website was super easy to navigate and I was able to quickly get reimbursed for my Spectrum bill. The process is simple and efficient and it's great to get some extra cash.
Cons
Nothing to complain about here. The website is super easy to access and the process is hassle-free.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Biotechnology, 500+ employees
More than a year
“Amazing software”
Pros
Whole program is quite intuitive, the support team is quick and professional and there are so many great reimbursement options available to choose from.
Cons
No complaints at all. I have nothing but positive experiences with this program.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 500+ employees
More than a year
“Excellent employee reimbursement program for employees”
Pros
The annual $350 employee reimbursement program is a fantastic benefit. It's always great to have that extra support.
Cons
Fully satisfied with the program as it stands. I don't have any suggestions for improvement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Human Resources, 500+ employees
Less than 6 months
“I had a great experience”
Pros
This is incredibly easy to use and I'm always amazed at how quickly my reimbursements are processed.
Cons
There is a slight lack of variety in some areas but I believe it might be customizable, which could improve it further.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Banking, 101-500 employees
More than a year
“Bought a treadmill with its help”
Pros
Entire process was quick and hassle-free. I was pleasantly surprised by how fast the reimbursement came through and it was nice to know I could be reimbursed for things like exercise equipment.
Cons
I haven't faced any issues with ThrivePass so far. Everything has worked as expected.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Insurance, 500+ employees
More than a year
“It offers good benefits”
Pros
I love how easy the system is to use and there's such a wide variety of options for what I can get reimbursed for.
Cons
I don't have any complaints. It is easy for everyone to use and I think the system is very intuitive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 500+ employees
More than a year
“Im so happy with it”
Pros
Hands down, 5 stars! This benefit is amazing and I love the recognition it gives me every year as an employee. It's truly appreciated.
Cons
Nothing major. It takes a bit of time to get used to navigating the site but once you are familiar with it, it's easy.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 500+ employees
More than a year
“Working from home and staying active!”
Pros
ThrivePass makes the reimbursement process incredibly easy. It's a real time saver.
Cons
It would be nice if there were more affordable clothing products available through the website. That would be a great addition.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 500+ employees
More than a year
“Ease of reimbursement is amazing”
Pros
I really like the selection of products available and the reimbursement process is straightforward and simple to complete.
Cons
Overall I am extremely satisfied with the service. It's a really useful benefit that has made my life easier.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10