Construction, 1-10 employees
More than a year
“Simple when it works”
Pros
the system is really easy to use. The mobile app is very user-friendly and I can pull up a web browser on any device to clock in or out no matter where I am.
Cons
the app will completely sign me out and I have to type all of my credentials again. Also, if I don't close the app or browser window after clocking in, it keeps running in the background and can drain my battery entirely within just a couple of hours.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
7
Financial Services, 51-100 employees
More than a year
“easy to use on all devices”
Pros
it is incredibly simple to use. Logging in takes almost no time and I hardly ever run into errors or any unexpected downtime when I'm using it.
Cons
Honestly, I can't complain the interface is clean and lightweight, it's really easy to use, functions reliably and I appreciate that it works well across my different devices.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“lack of training wasted our time”
Pros
It kept our team organized and honestly this could've been an excellent tool if we'd actually learned all the ins and outs. I feel like senior management might have been able to use it correctly and make the most of its tracking features but they never took the time to learn it.
Cons
I had no one to show me how the system worked and because there was no formal training, using it involved a lot of trial and error. It consumed a ton of time and many of my coworkers were difficult to train since they weren't very computer-savvy. We could have benefited from sitting down together for a proper group training session.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Child Day Care Services, 1-10 employees
Less than a year
“Good product”
Pros
Being able to access everything from my phone was a major benefit. The real-time updates and alerts kept me organized and on schedule.
Cons
Occasionally, when I tried to clock in or out, the app would lag for longer than I anticipated and fail to finish the action. It wasn't a deal-breaker at first but it started happening quite often.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Information Technology and Services, 500+ employees
Free Trial
“needs website version”
Pros
I use this free app for tracking time and planning my schedule. It helps me map out where my hours go and quickly label those time blocks in detail.
Cons
I really want a web-based interface. At the moment, our only choices are the native iOS and Android apps for accessing the service.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Farming, N/A employees
Less than 6 months
“Crashes sometimes”
Pros
it's very simple to clock in and clock out very simple and quick to use.
Cons
It sometimes crashes and I face some bugs or glitches that disrupt the process.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Machinery, 11-50 employees
Less than 6 months
“Incredibly easy to set up”
Pros
It's incredibly easy to set up schedules and keep track of everything I need and it helped me build a simple workflow so I could concentrate on other priorities.
Cons
It took me a while to get familiar with the interface and I think the UI needs polishing so the onboarding would feel more easy.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
7
Construction, 11-50 employees
More than a year
“good tool but disconnects”
Pros
the interface is simple to get around, it felt simple and very interactive, so using it was easy.
Cons
Overall, I noticed it doesn't keep track of employees' locations during the day and I frequently ran into connectivity problems.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Restaurants, 1-10 employees
Less than 6 months
“awesome app!”
Pros
I love being able to monitor my team's hours while they're out delivering our products, it makes scheduling so much easier.
Cons
the problem is not with the app itself but with how the customer service department handles issues, I've had poor experiences getting help.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
7
Functionality
9
Child Day Care Services, 11-50 employees
Less than 6 months
“Fast but needs app”
Pros
Its very easy to use. Setting it up was quick and it really saves me a lot of time
Cons
For mobile device functionality, I feel it really needs a dedicated mobile app to be fully useful
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Insurance, 500+ employees
Less than 6 months
“Clear time reports”
Pros
What I appreciate most are the employee time-tracking features and the clear, simple timesheet reports and they've really helped me keep accurate tabs on hours.
Cons
Overall, I really don't have any complaints, it's a very well designed app.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Consumer Services, 11-50 employees
Less than a year
“Great for plumbers”
Pros
We operate a mid-size plumbing company and rely on this tool daily. It helps us keep tabs on our technicians when they're out on jobs, allowing us to track the exact hours they actually work so they receive correct pay. Using it has made our payroll process much easier and far more alignd thanks to accurate data.
Cons
So far, we haven't faced any issues with it and it continues to perform exactly as we need it to for our operations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Construction, 1-10 employees
Less than 6 months
“very easy to use!! :)”
Pros
I'm impressed by how easy it is to use and how incredibly user-friendly it feels.
Cons
I think it's almost too interactive considering how easy it makes everything to use, ha!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Civic & Social Organization, 11-50 employees
Free Trial
“Cloud storage worries me”
Pros
One feature I really liked about it was the built-in photo-capture option for clocking in and out.
Cons
what I like least about it is that everything runs in the cloud, I still have reservations and haven't fully warmed up to trusting my data being stored off-site.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Education Management, 500+ employees
More than a year
“friendly tool but slow on phone”
Pros
I find the system very accurate and simple to use and I also appreciate that I can make time adjustments if I forget to clock in or out.
Cons
Sometimes I notice it can feel a bit clunky especially on my phone, while it runs smoothly on a desktop, the mobile experience occasionally feels janky.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Hospital & Health Care, 51-100 employees
Less than a year
“A great simple tool”
Pros
I'm really impressed by how accurate it is and how simple it is to use, it's a fantastic tool.
Cons
I don't have any complaints, it's accurate, simple to operate and easy for me to keep an eye on.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alternative Medicine, 1-10 employees
Less than a year
“my team loves it”
Pros
From my experience, it is pretty convenient for our whole team, they really like it and consider it useful.
Cons
I find that teaching new hires how to use the software can be challenging and time-consuming.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Graphic Design, N/A employees
Less than 6 months
“Useful but not free”
Pros
its incredibly handy for tracking hours because it automatically handles the billing calculations for you and it even lets you account for breaks so my totals stay accurate.
Cons
their marketing is a little misleading since it emphasizes being free, while the app does offer a free tier, many useful features are behind paywalls so you end up paying for functionality I expected to be included.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
9
Packaging and Containers, 1-10 employees
More than a year
“easy to fix times”
Pros
What I love is how simple it is to use and use and I can quickly make adjustments to my time if I ever forget to clock in or out.
Cons
I honestly have no complaints, for me the software ran smoothly and did exactly what I needed it to do.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospitality, 1-10 employees
More than a year
“Great step up with glitchy app”
Pros
It's a clear step up from the old-school process we used before the time tracking and even the employee GPS, have been genuinely useful and add real value in that area. Once I got comfortable moving through the different tabs and double-checking everything, it also became a big help for payroll. I'm glad we made the switch because it speeds things up.
Cons
its pretty clunky overall and it really performs best on a desktop which suits my role but isn't great for staff who mainly clock in and out from their phones. There have been countless occasions where people can't punch in or out because of some mobile glitch and they end up force-closing the app or even reinstalling it. That gets old fast, after the first few times it becomes seriously frustrating to have to pause work and try to troubleshoot what feels like an IT problem every shift.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
6