TimeClock Plus Reviews

Pros

I can view and reach all employees from a single dashboard which makes it feel like it could become a strong Human Resources tool. The central access is genuinely useful for keeping things organized

Cons

Reporting is where it falls short. It also apparently can't run reports on a fiscal-year basis which is a big problem for schools since leave balances usually need to be calculated and accrued around the academic calendar.

Pros

Having an implementation specialist join us at the start made a big difference, we could get the system set up correctly from day one. We also appreciated that TCP can follow all the rules our labor unions require. Day to day, the system is largely user-friendly which helped the team adopt it without too much hassle.

Cons

Since the platform offers a lot of features and there are many configuration options, it can get a bit tricky to locate the exact section you need when you're trying to change a specific setting.

Pros

It's pretty easy to learn and clocking in and out is basically self-explanatory. Having separate passwords for each employee also adds a nice layer of security to the setup.

Cons

Pricing feels a bit steep for what we actually use. We're not taking advantage of many of the included features and it would be better if you could subscribe to only the modules your team needs. Employee management isn't too hard but a few of the default options feel oddly tucked away so I end up digging around to find the settings I want. There's also a default option that stays selected and customer support hasn't been able to tell us how to change it, I've reached out twice and both times the rep claimed it was fixed but the problem is still there.

Pros

TimeClock Plus feels really easy to operate and it also brings a lot more to the table than basic time tracking. The feature set is broad enough to handle more advanced workforce management whenever you want to grow into it and the flexibility is a big plus.

Cons

A few parts of the software don't get much use on our side since the system is built with more power than we currently require. Because of that depth, it can come across as a touch more complex than what some simpler time-tracking setups actually need.

Pros

Customer support has been there every time we reach out, whether we email or call. Responses come back fast too which makes day-to-day issues much less stressful.

Cons

We're using a physical clock and it doesn't always register the action as quickly as we'd like. Also, each time we clock in, the system requires entering the batch ID before placing the finger on the reader. If it doesn't capture the fingerprint the first attempt, the employee can't just try again right away, they have to enter the batch ID again and then scan their finger again. Other than that, its a good software overall..

Pros

Employees can clock in and out without much hassle. The timeclocks themselves have been dependable too and we haven't had to replace them at all.

Cons

They currently can't tell the difference between FLSA overtime and overtime required by state rules which is pretty disturbing when you're relying on the system for accurate pay tracking. Support says they're working on it so we're just waiting and hoping the fix comes soon.

Pros

TimeClock Plus keeps things simple for clocking in and out, tracking your hours and checking timesheets when you need to. It sticks to the fundamentals and handles those tasks without fuss.

Cons

Customization options are pretty limited so most of the value for us came from the core features, clock in, clock out and reviewing the clock-ins afterward.

Pros

There are a ton of reports, widgets and other options available and honestly the biggest plus is the customer support I get from the TCP reps. The people I interact with have been consistently helpful and knowledgeable and they understand how we use TCP which really speeds things up.

Cons

One small improvement would be keeping the same representative for my account more consistently. Having my usual rep familiar with our setup saves me time and reduces the back-and-forth when I have questions. I get that they may not always be available though, most times I can wait for my regular rep and when it's urgent I'm fine using someone else if my normal contact isn't around. Still, it would be worth considering assigning a main rep per account and adding a couple backup reps (or even a reliable backup rotation) so the handoff feels less random when issues come up.

Pros

It made the clock-in and clock-out process really easy for our employees and that directly improves how I handle my bi-weekly employee timesheet reports. It's been a useful asset for the company overall.

Cons

Nothing comes to mind that I dislike about it. The software is also very simple to use.

Pros

Entering employees is easy and most setup options are quick to configure. Also, you can generate a wide range of different reports without much hassle.

Cons

The mobile app has been glitchy and honestly frustrating for employees to use. There are still unresolved issues with it that tech support hasn't managed to fix on my end.

Pros

Genuinely simple to use and the system feels dependable for day-to-day scheduling. Tracking employee hours is easy, the interface is clean and well organized and the built-in reporting helps a lot. Another win is that it cuts down on manual payroll mistakes because the time data is handled more consistently.

Cons

A few functions aren't very user friendly unless you get some training first. There's also no real-time accrual tracking so you can't always see balances as work is being logged. Also, the time rounding option can be confusing for both employees and managers especially when trying to understand how their reported time is calculated.

Pros

Customer support and usability are the standout positives for me. The platform feels customer friendly and easy to work through but it still has enough depth to manage our very detailed needs across a large employee group. Whenever questions come up, their team responds quickly and actually helps resolve whatever issue we run into. Overall, it's one of the best clock systems I've seen and I genuinely enjoy using it so I'd recommend it to anyone thinking about switching.

Cons

One thing I'd change is how updates are handled. When the system is upgraded, communication about what's changing could be a lot better. Updates have frequently interfered with our custom setup and caused issues with how we run things and we weren't always told what caused the change or why it was happening. Also, during setup we were told we'd receive training videos for our team. Instead, we got an unedited, poorly organized live Teams recording. We ended up building our own staff manual and creating more polished training videos ourselves so the training materials didn't feel like a fair value for the price we paid.

Pros

It pulls data directly from our ERP system and helps us keep track of Work Order numbers. The workflow is easy to operate yet it still feels capable enough for what we need day to day.

Cons

There's a catch... we have to run it via web hosting so when the internet drops, we lose access. It also means we can't restrict time clocking to certain IP addresses anymore.

Pros

The standout feature of TimeClock Plus is the wide range of punching options and integrations available to us.

Cons

I wouldn't say that TimeClock Plus has any major downsides for me, but there is room for improvement in terms of reporting.