Thibault T.
Alternative Medicine, 1-10 employees
More than a year
“practical booking help”
Pros
Really handy and free for managing appointments and it genuinely helps me a lot with my work.
Cons
Nothing specific to complain about, you only have to pay if you need extra features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Beate G.
Individual & Family Services, 1-10 employees
More than a year
“feature rich with fast support”
Pros
It is a very complete piece of software. Whenever there's a problem or I need help, I get a quick solution through messaging.
Cons
I don't speak English and I receive newsletters and other updates in English. That's a shame because I may be missing out on useful information.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Norman M.
Consumer Services, 1-10 employees
More than a year
“works well for us”
Pros
The software works really well and is fast to use. Support always replies quickly and manages to sort out issues without wasting time.
Cons
It would be helpful to add automatic reminder messages through WhatsApp and allow personalized emails instead of sending them with the software name which could end up confusing customers.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Felix D.
Health, Wellness and Fitness, 500+ employees
Less than 6 months
“clear app and handy workflow”
Pros
The app has a clean layout and is easy to use.
Cons
Managing appointments isn't very accessible which can lead to deleting the entire appointment instead of removing it for just one participant.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Danka P.
Cosmetics, 1-10 employees
More than a year
“valuable tool”
Pros
Platform feels very professional and the customer service has been consistently helpful. It's easy to use, keeps everything well organized and the new AI assistant option is a really nice addition.
Cons
A few features come with an extra charge like treating two service bookings as one which is a bit frustrating. I'd also love the option to have a hidden booking window without the calendar logo using only my own branding.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Sabrina B.
Utilities, 11-50 employees
More than a year
“easy booking across devices”
Pros
Whether I'm on a computer or using my smartphone this gives me a lot of flexibility. I can check appointments and block off time slots without any trouble.
Cons
One thing that's missing is the ability to view a history of deleted appointments.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Laurence L.
Health, Wellness and Fitness, 1-10 employees
Free Trial
“saves me time”
Pros
Really practical with features you can customize to your needs. I was able to add a booking link to my website without any trouble and since then my patients have been managing their appointments on their own instead of calling me. It has saved me a huge amount of time!
Cons
A few people miss the final step of confirming their appointment at the bottom of the screen although it doesn't happen often.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sebastian H.
Alternative Medicine, 1-10 employees
More than a year
“perfect for modern practices”
Pros
For many years now I've been using this to manage appointments and handle online bookings in my practice and I'm genuinely very happy with it. The system is very easy to use and that has made daily scheduling much easier. My patients also really appreciate being able to book online through it which has been a big plus for the practice. I've recommended it many times already and the colleagues I know who use it also keep giving very positive feedback. I would choose this system again without hesitation. For a modern practice, it's absolutely essential!
Cons
Up to now I haven't been able to identify any disadvantages.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sonja B.
Health, Wellness and Fitness, 1-10 employees
More than a year
“always available and improving”
Pros
Whether I'm on the web browser or using the mobile app this platform is always accessible which means I can keep my appointment calendar with me at all times. The support team responds very quickly and has always been able to help without much trouble. They also genuinely appreciate feedback and are open to suggestions or new ideas.
Cons
There are still a few features missing that some other online scheduling tools already offer. On the other hand those platforms also lack certain functions that this one includes. Through the regular updates they send it's clear they're constantly working on improvements and adding new features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
harry m.
Health, Wellness and Fitness, 51-100 employees
Less than 6 months
“clear patient scheduling view”
Pros
It gives me a clear overview of all my scheduled patients which helps me stay organized and know exactly what's coming up.
Cons
I haven't run into any issues so far. Everything has been excellent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10