Total 10 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

40%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

LC

Louise c.

Mid Market, 51-100 employees

5.0
October 2024

Simple to process candidates

Pros

Recruiters find it simple to process candidates using the system. We completed a three month set up with a dedicated support team which helped. My team and I rely on the platform every day to address our needs and most of the functions genuinely assist our recruitment work. It links smoothly with Vacancy Poster, the customer support is solid and I really appreciate that Tribepad listens to user feedback and has already put some suggested improvements into practice.

Cons

I find reporting difficult when trying to pull the specific data we need. It would have been helpful to receive more guidance during setup. Integration relies on an API but it doesn't cover all parts of the system. For instance attachments cannot be extracted via the API.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

A

Anonymous

Mid Market, 51-100 employees

5.0
December 2023

Easy to manage

Pros

It's quite easy to handle and does everything efficiently we need it to do.

Cons

I've noticed the website changes randomly which means I usually don't realize updates are being rolled out until the update has already been published.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

9

MP

Michelle P.

Enterprise, 500+ employees

4.0
November 2023

centralized solution

Pros

One of the most helpful aspects for me is having all our recruitment activities consolidated in one place and I've noticed the calibre of candidates has improved since we began using it. I also find it very useful to manage the entire hiring process within a single system. It has made our recruitment workflow significantly simpler and feels more personalised.

Cons

The main drawback for me is that when the system goes down which has happened to us a few times and we can't access our site. A few processes could be more simple though I appreciate that the team is continually working to refine and improve how things operate.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

MH

Melissa H.

Enterprise, 500+ employees

4.0
November 2023

Customizable interface

Pros

I really like the user interface. It's attractive and easy to customize to fit my company's branding and I've found the team to be very knowledgeable about the product.

Cons

Several of the fundamental processes could use work and I wish there was greater flexibility to modify core workflows directly inside the system.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

6

A

Anonymous

Mid Market, 51-100 employees

5.0
November 2023

User-friendly software

Pros

It is pretty user-friendly and really enhances the candidate experience. It's a versatile system that provides the flexibility I need to adapt and support our recruitment processes.

Cons

Nothing major sticks out but there are a few small areas where it could be tightened up.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

9

A

Anonymous

Enterprise, 500+ employees

4.0
November 2023

Well laid out

Pros

The candidate interface is very well-organized and I've seen an increase in applicant numbers. Being able to customise application forms has been hugely beneficial.

Cons

I found the build part of the ATS really labour-intensive and we weren't clearly told how involved we'd need to be from the beginning. It also places extra work on hiring managers which is a shift for them.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

8

MG

Marc G.

Enterprise, 500+ employees

5.0
November 2023

candidates centralized but document uploads slow

Pros

Having every one of my candidates gathered in a single place plus the option to message multiple people at once really saves me many hours.

Cons

Uploading several documents at the same time takes a noticeable amount of time and can be a bit frustrating when I'm in a hurry.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

7

JK

Jason K.

Enterprise, 500+ employees

5.0
November 2023

Friendly layout

Pros

The layout is really user-friendly. I can find what I need quickly and move around without any issues.

Cons

I'd like a faster, more efficient way to upload documents.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

7

A

Anonymous

Enterprise, 500+ employees

4.0
November 2023

amazing automated onboarding

Pros

I really like the automated onboarding and I find the platform easy to use. It also lets me search with a variety of filters.

Cons

Because I have to follow safe recruitment procedures in my organization some processes take longer and need input from several people.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

KW

Kasia W.

Enterprise, 500+ employees

5.0
November 2023

mostly useful features

Pros

What I appreciate most is the ease of use and the range of available functions. Many helpful features are rolled out regularly. The dashboard is clear and very user-friendly and I've found customer support to be excellent and responsive.

Cons

One thing I keep running into is the absence of a separate job-title field that would be sent to job boards while appearing differently within Tribepad. That gap has caused practical issues for me.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

7