TriNet HR Plus Reviews

“Basic with a clear org chart

Pros

At first look it feels really basic. And I especially like the org chart feature as it made it clear who reports to whom.

Cons

It can be tricky to find where everything is. The site almost feels like it was designed by an AI that assumed it knew what people wanted, rather than what actually works for users.

“covers everything but want more integrations

Pros

We originally signed up with Zenefits which then became part of TriNet. I preferred the older version before the acquisition but it still does everything we need. I also really like how it covers everything from hiring and onboarding to running payroll and managing benefits.

Cons

I really wish it connected with more of the other apps and tools we use day to day.

“confusing and rigid system

Pros

Setup process was pretty simple and since we were a small team with just one operations person handling everything, the onboarding process was really smooth.

Cons

We had trouble customizing things and the system was pretty confusing for our team. Submitting time-off was not easy too and setting up payroll felt awkward. We had to ask for help multiple times just to adjust pay periods but the support tickets were closed before any of our issues were fixed.

“does everything for us!

Pros

It is a full HRIS platform that handles everything start to finish. They are great with compliance such as filing Form 941, issuing W-2s on time and the customer service is solid.

Cons

Services are only available in the US and I'd love to see them expand into all European countries.

“perfect remote time and attendance system

Pros

This is pretty much the perfect time and attendance system in my opinion. You can manage HR and clock-ins remotely, the security is solid and the interface is clean.

Cons

With my current user permissions, I cannot suggest edits to time entries for approval. I have to message my HR rep every time I need those changes made which is a bit inconvenient.

“top-tier but pricier

Pros

We have had a great experience with TriNet over the past few years. Our client is really happy with it as it's a top-tier payroll provider with customizable reports, an easy-to-use system and support that's always available.

Cons

It's a bit more expensive than some other systems and sometimes generating reports takes longer than we expected.

“Reliable HR platform

Pros

TriNet was my first intro to HR platforms and it's been reliable as pay and benefits are always on time.

Cons

After the disciplinary period, basic benefits were automatically reinstated which made things simpler.

“simple, accurate and efficient

Pros

Running payroll is simple and accurate with this tool. Managing benefits through TriNet Zenefits is easy too, plus onboarding new hires is smooth and tracking employee performance is also not problem anymore.

Cons

It makes our HR tasks simpler and more efficient, so I don't have any complaints.

“clean and simple but can feel outdated

Pros

They keep things clean and simple. The app is not cluttered so it's easy to find what we need.

Cons

Well it is pretty simple which can be both a good and a bad thing. It feels a little outdated in places but it's still usable.

“support they offer is the best

Pros

I have always found the platform really user-friendly. It is easy to navigate and getting help from support when I had questions was hassle-free.

Cons

Honestly I am not sure this is entirely softwares fault but if your company uses different insurance providers, you might have to hop between sites to manage all your benefits.

“Automated payroll but not for international

Pros

Payroll and benefits are almost fully automated now. We used to drown in spreadsheets but Zenefits made everything easier and more compliant.

Cons

It is not very accommodating for international contractors or employees, as the features are just not really designed to support them.